Talk Sonos Products

Hello again Sonos comrades.I was just wondering if somebody more technical than myself could speak to whether it's better to use a top-of-the-line wi-fi router or a Sonos boost. Or if there is any benefit to using both together.I recently came into possession of a Netgear router with WiFi 6 capability and high throughput. I am pretty sure it's the best you can get on the consumer market before getting into industrial routers.I got it because have some WiFi weak zones in my home caused by a dense brick chimney that runs through the middle of my house. This causes some of my sonos speakers to drop out or disappear.Currently I am still using 2 Sonos boosts with the new router and I think I have seen a marginal improvement in performance quality. But its certainly not been the panacea I was hoping for; especially for the price I paid for the router.My question is, would I be better off without the Sonos boosts? Is it possible the boosts themselves are impeding the potential of the router?

Does anyone have any idea why Sonos won’t update SMB?  It is literally 15 years out of date.  If you want to use local media files, are there any other options?  

Hi Sonos -I am increasingly frustrated by differences between the desktop app and the phone one.  I hugely prefer to use the desktop app - largely S1 because, as an early adopter I have at least ten Sonos products to control.  It’s also an age/vision/dexterity thing.  I have a large music library, about 35k tracks, and navigate using the Folders tab. BUT, it’s not available in the phone app to navigate neither On This Device nor the Music Library.  Please see if it’s possible to make this aspect of the phone app match the desktop app.Thanks,Ian.PS It is of course possible that I am missing something.  If so, please show me how.

can I connect SYMFONISK frame to the Beam? thanks a lot

Hi there I am looking to purchase a record player and need some support to ensure I am ordering the right product for me. We already have :- 2 x Play1 (I think this is what we have, we have had them a couple of years now so may be an older version). They are not wireless. - 1x sound bar which we have for the tv - 1 x subwoofer I am looking at what the best option for a vinyl player would be? It would be placed in the same room as the sub woofer and Play1. Are either of these compatible? Or would we need something else? Also is it recommended to get one already with the amp built in or not?  

Not sure if this is a new problem or if I just noticed it.The left rear surround One SL is much more quiet than the right. Or maybe the right is louder. Either way…it makes me feel like I have hearing loss in my left ear when watching a movie because of the unbalanced volume in the surround speakers.I’ve retuned trueplay, and removed the rear speakers from the surround system then re-added them and retuned trueplay and it has not fixed the problem.I submitted diagnostics: 1027529887Looks like I’m not the only one with this problem, but haven’t seen a good solution beyond skipping trueplay and setting everything up manually…but the audio quality sucks compared to trueplay. 

Quick question. I have speakers which are compatible with S2 app, though the Bridge and connect both need to stay in the S1 app. Will my speakers still speak to the connect if I want to play vinyl from the record player?

I am writing this merely to add another voice to the crowd requesting 7.1 surround support added to the Sonos Arc.  I already use 5.1, but would like to have a full 7.1 setup, at least. That’s all, thank you.

I just picked up a pair of Sonos One SLs from Best Buy to use as surrounds for my Arc and they arrived at my home in different product boxes - one black, one white. I couldn’t find much about this online besides one or two Reddit threads that said this was a “minor” product update where the unit is now more power efficient and the packaging more sustainable. Should I be concerned enough about having two different hardware revision units to ask for a replacement, or does it really not matter at all and they will play just fine with each other and give the same performance? Not sure how much under the hood ACTUALLY changed…TYIA!

Is there a way to have the Sonos Roam connect to a paired Bluetooth device automatically upon turning it on? It seems to default to the Sonos system and switches to Bluetooth only if I press the back button for 2 seconds or explicitly connect to it on the phone

I have read over 30 different support articles, and only 1 person seemed to have the same problem which lead to no help and the customer replacing there tv and giving up on the surround setting and switching to stereo, I have the main bar, sub, and 2 back speakers, all set up in app and attached as surrounds… output setup as Dolby 5.1, things like commercials and music use the surrounds, but actually watching tv or throwing on a movie surrounds stop working and sometimes will be on but extremely quiet and distorted…. Please help 

I have an LG Nano9091 75” with an arc. Lately when turning it on it blasts my Arc att full volume! If I turn off the tv and do it a second time it goes to 0volume. Not sure if LG did an update. But the issue still happens. Should I lean toward the LG or the arc for the issue?

If i upgrade my play 5 gen 2 do I have to throw it away / trade it on or will they now let you continue to use / sell it on. 

Hi All, Question for the forum about a 4.1 system with two amps powering passive architectural speakers (sonance). In our family room we will have this setup, with the two fronts (and phantom center) in wall around the TV. The rear surrounds will either be ceiling or in wall surrounds.  I know the rear AMP will be effectively a slave to the front AMP, but would it make any difference to hook up both ceiling and in-wall to the “slave” AMP? I expect it may muddy the surround, but haven’t seen anything on this. In short, would using 6 passive speakers in a 4.1 set-up (with 4 in the rear/surround) add anything or actually detract? many thanks. 

l'ARC, ne pas apporter de support, pour le mur ?

So I just purchased a Sonos home theater system along with a Sony Bravia X90J TV - can anybody tell me if a true fix exists for the sound dropping from the system and reverting back to TV speakers??? I was not aware of this when I purchased the system. Very disappointed. I have spent hours and tried all the fixes that people claim to have worked. Can anybody give me answer to a problem that I cannot believe exists!!!..Please try again or create a topic

Apologies if this has been asked before but I’m curious as to what people think.  I’m thinking of getting a few speakers for the living room. I often sit at the piano and like to play along to what I’m listening to so I need a setup that won’t be drowned out by my (questionable) playing. My aim is to create a stereo pair and then position them each side of the piano.  The conundrum I have is whether to go for 2 Ones and a Sub, which I assume (hope) will give me better separation of highs from lows OR 2 Fives without a separate Sub.  I listen to a really wide variety of music including classical and Jazz so the mids and trebles are just as important to me as the thumbing bass.  Thoughts? 

Alarm can not be snoozed, it just starts playing music. It starts playing at the right time, but when I check my phone there is no option to snooze or anything, it looks like it's just  playing music as normal. This problem has been since the last update. 

I have an LG 43" 4k computer monitor that I'd like to use with my Sonos Beam and One's for surround sound using a FireStick 4K as the video input. However the LG monitor does NOT have ARC/CEC or optical output.I've tried using an HDMI splitter and confirmed that the audio/video is present on both outputs, but it doesn't work with the Beam. I get NO audio from the Beam.Is there a solution here, short of buying a 4k TV WITH ARC?Thanks!

I have a Note 10+ running on Android 11. I have recently noticed that when I play content from my Sonos app, that the controls do not appear when I view my notification panel on my phone  I have uninstalled and reinstalled Sonos. I have also restarted my phone. Still having this issue. I have notifications enabled as well.    

Why must i be forced to use an APPLE iphone to set up room surround sound or dolby atmos.Does Apple own sonos??It would have been nice to see a warning on the Costco site. Also if you have an android phone you will need at least Android version 8 or better. You don’t find this info until you start trouble shooting on the Sonos site. Very unhappy with the hype about how good this system is

Hello! I wonder if it is possible to play Atmos music by Apple music on Sonos with all Atmos features? If yes, how to made that? 

How do I enable the TV to turn on and off thru the Sonos Arc using an Amazon Firestick (4K) ? The Setup:Arc connected to TV through HDMI ARC ( not eARC ) Samsung TV and Firestick both have CEC enabled Firestick controller has been set up with Sonos using the app to trigger a “push volume up”. After this Firestick controls Arc volume just fine.  Firestick can control TV on/off just fine if I hold fire stick in a way TV IR sensor can see it - but difficult now that Arc is in front of TV.  Arc’s rear IR repeaters are on I’ve tried pulling Arc farther away from TV so repeaters can hit TVHow can I turn TV on/off using Firestick remote thru Arc ?

Can we use 4 Sonance in Celling Speaker with 1 Sonos AMP ?? And how many watts is the in celling speaker ??  

With the Port currently not available until late 2021 as a workaround, I am attempting to use the Connect (Gen 2) to stream music on an existing amplifier and speakers. I have found a used one on Ebay. Before purchasing, I want to know if this is still feasible.