Talk Sonos Products

I have an S2 Sonos system of two ports and a connect and now with a roam on my network at home. The roam keeps disappearing off of the app and i have to power down and back on to get it back. Have spent some time now with sonos help and they tell me that I have to reconfigure my router and network to enable it to work properly! What!!?? They are selling a product that does not work seamlessly with 90% of the home networks in the UK - are u kidding!? Apparently I have to either turn of the 5Ghz (whatever that means) channel of my router (any ideas of how to do this anyone?) and/or give it a separate SSID!!??? Any ideas welcome. I can cook a mean chicken roast but have no idea of what any of this means. SONOS GET REAL!! MY wife has now purchased a Denon bluetooth speaker for the home so she can listen to Radio 2 without hassle from her mobile phone - which your Roam never managed to do properly. Thanks Sonos for making a totally duff product! You guys need to get this sorted for the aver

Quel type de branchement faut-il prévoir pour les enceintes sonos encastrables au plafond

I have sony bravis connected to playbar. worked fine until I disconnected playbar to dust it. reconnected but no sound. yes I switched to audio system. Tried all the on line fixes but no luck. Could there be a fault in the tv? playbar works when I stream windows media player trhough it.

Peux t'on connecté les enceintes encastrables sonos au plafond avec la barre de son playbar et les enceintes SL et SL one

Hi, All.I just set up a surround system using a Beam Gen2 and 2 Play 1 speakers. The DAC on the Beam has the ability to play 24-bit audio, whereas the Play 1’s and limited to 16-bit. My question is, in this setup, when streaming Hi-res 24 bit audio, is the Beam DAC used for all speakers (“upgrading” the Play 1s), or is the stream downsampled in the Play 1s ( I know the Beam is playing the full 24-bit resolution)? Any thoughts much appreciated,Brian

Hello, anyone have a referral for a Sonos consultant/installer in Scottsdale AZThank you 

This is an odd questions but as a relatively new sonos user Im loving the community so I though I’d ask…..I bought 2 x Sonos ones (gen 2) a few months back and fell in love. Bought a new (half decent) turntable and a Sonos five to plug into - all working well.  My intention was to buy another five to run as a stereo pair for the turntable but in Australia stock is zero so I haven’t been able to buy one. So strangely I am listening to the stereo ones and the five (vertical) TOGETHER whilst I wait for stock. Because I have them set up together it’s easy to compare the stereo ones separately with the five (vertical and horizontal). They are all tuned via the app too.  Generally the stereo ones sound much better than the single five. Would that be right? It seems odd to switch from the stereo ones to the five and prefer the ones considering the five is a much more HiFi speaker. Obviously when I play them together the five fills in some bottom end but, I just assumed I would switch to the f

Hi I have right now a surround with 1 beam, 1 sub and 2 play:5. Working great. But my question is. Can I, without removing the surround speakers, listen to for example Spotify only on the play:5. With or without as a pair?

I have a sonos beam connect to my TV via the HDMI ARC cable and two surround speakers Play 1’sThe rear speakers are much louder than the Beam when listening to music but adjusting the volume just increases the surround speakers level but if I turn the volume down all I can hear is the rear speakers and nothing from the beamAny idea what adjustment I need to make please 

Hi everyone -I’m trying to connect my Beam G2 to my Google Chromecast with TV, using an HDFury Arcana as the go-between.  (The HDMI out is going to a projector).The HDMI ARC test in Sonos S2 app works fine, but when I get to the CEC test, it says “CEC not connected.”  I have verified in Chromecast settings that CEC is enabled.  Help!  I’m not super technical so I may need any advice help translated into one syllable words.  For the Arcana I literally just took it out of the box and plugged everything in -- not sure if there’s some setting there I should be looking for.  Altho FWIW the little display says everything is connected and working.Thanks!Matt 

Hi everyone. Sorry if this has been answered already but here’s my issue; I have just moved house and inherited a Sonos Connect Amp.  I have done a factory reset on it. I have brought my multiple Sonos One’s over and re set them up. They are all working (using the Sonos S2 app).  when I try add the amp it tells me I need to do this using the S1 app, so I switch to that app and as soon as the app opens, I get a message telling me I can do everything on the S2 app now. So I switch back and it’s just sending me in circles? any help would be appreciated.  thank you 

Dear Community,***To date, my testing of Dolby Streams / codecs has been fulfilled by searching Streaming Content from Netflix, Amazon Prime, Disney+ and HBO Max. However, I concluded that the Sound Recording / Mixing is maturing as Dolby continues to develop and release new-leading edge sound codecs.***I researched looking for streaming from Dolby itself to truly appreciate Dolby products /codecs from a Sound Developer's perspective. I finally succeeded - thanks to CEO  / President Gopal Miglani of www.bitrouter.com for heightening my understanding of Dolby Codecs! *** https://developer.dolby.com/tools-media/sample-media/video-streams/hd-video-streams/ Copy links to your Browser to enjoy 5.1 / 7.1 / Atmos- Glass Breaking / Atmos-Universe. Use AirPlay to the TV for the dynamite sound experiences, including placement of speakers and their performances - it also told me that my left back-speaker is indeeed the left one for my Sonos Home Theater System! I have 5.1. *** Enjoy! ... In Partn

I just spent over $2000 on this system, loaded up my music… And it couldn’t finish. I see from past posts that it has something to do with a memory limit of older devices. I have this 32-bit application called Winamp that hasn’t really been updated since before Sonos released its first product. It handles hundreds of thousands of songs with no problem.What’s the work-around? I see support posted a link in a previous thread, but the link doesn’t work anymore. If I pare back my indexed folders, I can live with this, but this feels like it’s going to be the first of a series of software issues for something that’s supposed to be a premium product.

Roam goes offline after being idle for a short time.   Then it seems like I have to hold the button down for about 15 seconds to restart.Any tips?Many thanks in advance!

So now Dark mode is enabled?  It’s in settings-app preferences-appearance.This must have been part of 13:3:2  but I’m sue it wasn’t turned on then.  Seems to have been activated later, or maybe I’ve only just noticed, although no one else seems to have noticed either😳 

Whe it start Sonos Black Friday this year? 

So, our TV in the bedroom shares a wall with the nursery.  Is there a way to only play TV audio out of Sonos One Speaker pair set up as rears to be bedside, and mute the Beam under the TV?  We are concerned about sound keeping our baby awake at night.

would it be possible at all to have 1 sonos 1 speaker (the one with Alexa built in) and use that to play music on all the othersie i ask the sonos 1 to play a song and the sound then comes out of all of the sonos 1s?i ask because ive got 6 Sonos 1 plays dotted about downstairs so rather than sell all of them and get the new ones it would be helpful to be able to play music through them all at once but with only the new sonos 1 taking the commands from the built in Alexa or would i be better buying an Amazon Echo or dot and setting it all up that way? thank you 

I know that there is a lot of topic about, but I am not able to make my Sonos Playbase to work with my computer.  I bought an OPTICAL CABLE, it is connected I can see the light at end, plug into the playbase and nothing.

Hello - I have an AMP inside the house that wires through the walls to two outdoor speakers R+L and I was wondering if I can connect these wirelessly to my Samsung Terrace TV. Is there some sort of transmitter that will allow me to do this without having to purchase a weatherized Sonos soundbar to wirelessly connect them together? Best,Chris 

As per the title, nice to just let it finish rather than either stopping or waiting around to end of track because you’d like to hear it anyway.

I’m using an LG OLED55B6 TV with HDMI ARC output to HDMI input of Sonos Amp. The Sonos Amp powers L&R passive front speakers and is also connected to Sonos Sub 3 and 2x Play Ones as rear surround speakers.Using a Dolby 5.1 source from Apple TV 4K fed to TV via HDMI 1 I can only get ‘PCM Stereo’ shown on S2 App, confirmed by the Play Ones outputting  the same signals as the L&R front.Sonos CS tell me that with passives connected as front channel, the Sonos Amp will only operate in 2.1 mode. Before returning the kit to Sonos, has anyone managed to get a Sonos Amp working in 5.1 or, more accurately, 4.1 since it has a ‘phantom’ centre front?Any advice or comments would be much appreciated! All the research I did prior to purchase indicated that 5.1 was possible with this configuration.Many thanks,Melchet.

Just bought the Pro-Ject T1 Phono SB Turntable to Five and need some advice please:I want to connect both the CD player and turntable to the 5 without having to swop cables every time...is this possible? If so what type of cable should i get? Any recommendations for the cd player itself….is there a more suitable one for the 5?Appreciate your help. Thank you

Hello,I recently purchased HDFURY ARCANA. I connected my Apple  tv 4k(latest) to Sonos arc for audio and BENQ TK850 Projector for video. Both with ultra high speed HDMI cables. Everything works well but I am not able to control my SONSOS ARC volume with apple remote anymore. Without ARCANA( if I connect my Apple TV  to benq and use it’s eARC to SONOS ARC, I could control the volume. Is there any fix for this remote problem?Note: Benq TK850 eARC supports only two channel stereo so it’s not really a true eARC.

Even when i Am sure that im listening dolby atmos ,in sonos app appears only 5.1,so i need to go to the arc then i unplug it, wait for a minute and finally appears Dolby Atmos in sonos App, after three hours… dolby atmos is leaving again, its so frustrating, thanks for your help!!