Speakers

Gone!Absolutely sick to death of my Sonos 1 speaker.It’s a pig to use.I got it as a free gift too and it WAS ONCE amazing, but since they RUINED the app it’s impossible to use.It now resides in the kitchen bin until Wednesday when it will be collected with all other recycling: empty tin cans, glass bottles, cardboard etc.Good riddance Sonos!!!!…ah, that feels better.

I posted some time back () but the thread is closed to replies. I was wondering given improvements to the app, whether people are still getting/hearing of instability issues.  I’m keen to move to WiFi to see if my connection issues resolve (losing speaker, can’t stop/start tracks etc.) with moving away from SonosNet but don’t want to risk tanking my set up in the process.  Also, if I ever buy any of the new products I believe they don’t support SonosNet.

Unbelievably horrible. I have wasted several Friday nights trying to get my system to work. It works one day then is  lost. Can’t wait for the class action lawsuit.

I just started using Sonos Move as my desktop PC’s speaker, and I’ve encountered an issue with it. Here is a description of how I encounter this problem:This issue is only for video media players (at least for YouTube- and Spotify videos).  At the start of the video playback sound output has little to no delay and works correctly. When pausing the video, audio stops right away, and speaker functions correctly. However, when playback is resumed, there is no sound for the first 5-7 seconds of the video. This issue persists for every video player that I try to use Sonos Move with. Issue is not caused by my PC, as it persists on my mobile device.I tried searching online for an answer and tried contacting the customer support with no luck. It’s a shame, that this issue stops me for using this speaker as my PC’s speaker and I’d really hope it gets solved. I really like the sound quality and versatility of this speaker, but this video playback issue keeps me from using it with my PC. :(  

Hi all, I have a gen 5 that I bought from new, I’ve had to reset it and I now have a green flashing light but I can’t seem to find it on my Sonos app… tried resetting a couple of times but i cant find it on the app in my iPhone….any idea what I’m doing wrong?

this an addendum to my recent post regarding upgrading Play:1s to Era 100s which appears solved. My old Play:1s are now in a different room. These are available as a speaker pair in the Sonos app but do not show as a playback option in Apple Music Airplay.I much prefer using Apple Music for playback control, Sonos too laggy. I suspect i will need to power down speakers, router etc However i have a Sonos Move in another part of the house which shows up with no issues.Im using Netgear Orbi WiFi.

I’d like to suggest that an option is provided to allow a pair to be switched from stereo to dual mono. I know I can separate the pair to get this effect but it’s not straightforward as both speakers have Alexa enabled. Separating things confuses the setup when reconnecting the pair.  I have two Ones in the kitchen and on a nice day I relocate one to the bottom of the garden. 

I just moved across country, and now I can’t connect or reset my Sonos Sub. I believe it’s a gen 3. It had the infinity symbol on the join button. what happens is my Sonos app recognizes the sub. It’s starts the add procedure. The app joins the subs network. Then the app asks me to press the join button.i press it repeatedly, but the app never sees it and eventually times out.I have tried the reset procedure on the sub. I hold the join button while plugging in the power. The light flashes orange while I am holding it. And never changes. I’ve held the  button for around 2 minutes.  Any suggestions?  thank you. ed  

Very displeased, So by some reason my internet provider is not working, but I have the wifi (in my house) working properly. Now if you want to use your Sonos equipment is useless, because the system won’t work or stream.its ridiculous!! You can stream AirPlay, ok as a resource solution, but why can’t you connect to Sonos, and use the speakers normally? (Independent of having internet signal or not!?) Shamefull…

Hey there, I've read through the issues people are having with the stereo pairing between 2 era 100 speakers. I was wondering if I could somehow connect them via usb c cable. Thanks

I can not figure out how to connect my sunmit broadband cable box , my erros wifi and the sonos bridge.  Can anyone help me, please ?!

I would like to know if my Sonos One could be paring with a new Sonos Era that I want to buy. My question is if this two different models could be paring in order to sound together in different rooms. Thanks for your answers!

While the bass levels when listening to streamed music are just fine, when I listen to a music DVD the Sub booms unpleasantly. When I go to the Sonos App to adjust the volume of the Sub, I don’t seem to be able to adjust it. The slider is not visible. The Sub is paired with an Arc and doesn’t show up separately in the App so I only seem to be able to adjust the overall volume of both. What am I missing?

Today one of my ERA 100 speakers disappeared from the app and became non-responsive to touch controls (definitely enabled as I used the volume controls yesterday). Bluetooth button also non-responsive.I’ve power cycled numerous times. Doesn’t work. Still non-responsive and still missing from the app (which I closed and reopened). I’ve followed the instructions for a factory reset and attempted numerous times. The front LED never comes on, nothing happens. Still non-responsive and still missing from the app (which I closed and reopened). https://support.sonos.com/en/article/reset-your-sonos-productAny advice? Thank you 

I’m incredibly disappointed that after years of this known bug, nothing has been done on Sonos’ end to rectify it.  Here’s the issue: I have an 85” Sony TV, an Apple TV and the Sonos Beam (Gen 2) paired with a Sonos Mini Sub and two One SL’s for surround sound.  If I’m using Apple Music on my Apple TV it sounds great!  Until I try to pair what’s happening in the living room with my bedroom and office speakers.  The bedroom and office speakers, one Sonos Roam that moves around the house and two Play 1s, the audio will experience dropouts in the bedroom and office.  No dropouts in the living room, only those other two rooms (three speakers.) In the past, when chatting with support, I’ve been told that my wifi is the issue.  Which is a bull**** response - I’ve never had any issues with my wifi aside from the occasional having to turn the router off and back on again.  In other conversations I’ve been told it’s a known bug/issue. My workaround for music has been connecting to my Sonos Roam

I recently found the perfect solution for a smaller room in the house; creating a zone with my Sonos Five and Sonos Era 300 for easy connectivity and playback.  I recently purchased a Sonos Mini Sub in an attempt to add it to the zone via the Sonos Era 300.  Turns out that you cannot have any subs in the zone.  I added to the sub with my Sonos Era 300 and settled with grouping the Five in each time I use the speakers.  It would be much easier if the Sub was able to be connected to one of the speakers and also allowed to be added to the zone together.  This would subtract the need to group my speakers together every single time I want to use them.  Please add this feature!

Hey folks, I would love if everyone checked their Era 100s and 300s and see whether the back and forward buttons take a more deliberate (longer or harder) press than compared to the play/pause and volume slider buttons.It seems to be less sensitive and I need to press it multiple times to get it to register a touch? I wonder if this is a fault or by design.CheersVideo test attached  

Inacreditável!! ambas caixas pararam de funcionar!não consigo conectar, app não acha atualização !! Moderator Edit: Google Translate- Unbelievable!!both boxes stopped working!I can't connect, the app can't find an update!!

I am haveing lots of instability with my new routers WIF 7 .I have 17 speakers, in diferente rooms , all others wifi equipments are working very well, but sonos is a big problem for me now.I did a lot using difent configurantions, Static IP,  only wifi, with cables, without Cables, changing sonosnet channel, etc…   , but no results .Please could you guys give me some way tips or a place  to have suport by phone or chat ? Sonos Router AX6600 - WIFI 7 2 diferent houses 7 Play 12 Beam1 Playbar 2 MOVE1 Roam4 One 1 Subwoofer2 Boost1 Connect Na praia4 Play 1 2 One2 Beam1 SubWoofer2 Connect   

The Idea is to have a different led color to show speakers are grouped. We group from time to time and then when someone stops playing the whole group stops. If you visually see the Sonos is grouped you know you need to ungroup.

the app is crap and continues down the spiral. trying to control the volume of multiple speakers simultaneously by using the “main” volume controller and i get to watch the volume level of the individual speakers go all over the place. sometimes an individual speakers volume controller button doesn’t populate, just a grey line where the speaker volume button and volume level should be showing. Crap. All these speakers in my house. Don’t buy these products. The company has gotten to big for its own good. i was an early adopter, having purchased my first speakers at least ten years ago. the last two years have been a struggle and i regret the investment. 

I have a Sonos Beam and two Sonos ones for our TV, the Ones only kick in when music is playing.  How do I get the ones to play all sounds?

Hello all,The connection of the play 1 device with my Sonos system doesn't seem to work, even after a reboot.The lights go from red to white, then orange and green.It worked with another play1 thou 

We bought this from Best Buy and happy with everything about it. But a week ago where we had a blackout, power and internet was out for a bit. After that, my other Sonos automatically reconnected except for my Ray. I tried resetting it, playing with the app to see if I missed a step, unplugging power then holding reset button then replugging power over and over and still nothing. It doesn’t seem to want to connect? I bought this a few months now and don’t have a receipt anymore as I find Sonos really indestructible besides their sound quality. I think I’m in a pickle now, this is my first time experiencing this. The unit cannot be discovered, cannot be reset, just an endless white blinking light no matter what you do?

Factory reset both units….either unit sets up first all ok .Second unit goes through the process all ok until it tries to connect to the router via temporary wifi facility ..It sees and I can select the correct router ID but on proceeding it’s says the password is incorrect …even though it was correct for the first unit ..that’s it, back to square one !!!