Speakers

I had an 8 hour power outage night before last. When the power came back on my Sonos setup was scrammbled. Anyway, I was able it get it back accept for one A300. It connects to router (I can see the mac on the router) and the Sonos app, but the A300 refuses to register. So I cannot use it. I checked my Sonos account online and the device’s mac/serial number is registered. Things I have tried to get the A300 to register wth Sonos:turn A300 off and on moved A300 2 feet from router turn Orbi 960 mesh router off and on tried factory reset on A300Nothing worked. I do not know what to do. I hope the A300 is not damaged. It use to work great.My system:Arc, Gen 3 sub, and 2 A300s, Router is a Netgear Obri 960 (no satellite).  connect to SSID with combo 2.4 and 5 GHz, no 6GHz) ISP is Xfinity/ComcastThanks.

My IKEA Floor lamp disconnected and won’t reconnect. I’ve tried restarting it and my router as well. The symfonisk speaker frame connects but the floor lamp won’t anymore. Seems frustrating because it worked just fine few weeks ago

2 of my play 3’s are showing a red light. What do I do?

I use Sonos daily and today I discovered my Sonos Ray was not showing up in my system products.  I went through a factory ready and added the Ray again; however now it’s showing up as not registered.  When I click on this it’s reporting ‘Incompatible Software Versions’.   The system is currently set to auto update and is running version 15.11 build 76248062.  I also checked for a system update and found it was up to date.my iphone is running 17.2.1 and hasn’t been updated recently.  Nor has the sonos app on my phone.  My phone sonos app also  shows the same version and build. It was all working yesterday so I’m a bit confused on what to try next?

I tested out a new ISP and they changed my router gateway ip address. After I reset the router to my original ISP my Sonos speakers are not connecting to my system. I use a meshed Orbi RBR50 system, 2 satellites, and the speakers are not found sporadically. If i move all the speakers to my upper floor near the main router i can get them all to connect but when replacing them to their location they are either not founf or not connected again.

I have tried disconnecting everything and re-pairing the speakers then adding the Sub and so far the same result, which is the right speaker stops producing sound. If I disconnect the sub the right speaker begins producing sound again. The Sub is working with the left speaker only.ThanksAlan

My Gen 3 casing is cracked and I need a replacement. Does anyone have a shell I could buy or know who might have one for sale ?regardsCarlos 

Would it be possible if Sonos allowed it to use three or two Era 300’s to replace the arc as the central speaker? I’m loving some Dolby Atmos music, with the Era 300’s, but the weak point in my home theatre set up is the Arc; it just can’t play music, great for Movies.I have taken out the 300’s to test as a stereo pair and they sound awesome for Dolby Atmos, but prefer my fives to listen to Stereo Mastered music. If Sonos would allow users to replace the Arc with Era 300’s I would go out and buy these in a heartbeat. It wouldn’t compete with the Arcs pricing either; oh just imagine?

I cannot connect my SONOS products to my new WIFI Router from Sky, all of those SONOS products were working fine on my previous WIFI network, but simply will not connect to this new one.I have a Play 3 and 2 Play 1 speakers.I have done a factory reset on all speakers.I have done an app reset on my SONOS app on my phone.On the Sky Router I have tried to switch off 5Ghz network and function only on the 2.4Ghz version, and I’ve also tried to switch the security mode back to WPA2, nothing works, every time I get to the point of adding my WIFI password, it fails.Any thoughts?I’m almost at the point of dumping all this equipment.

Cox modem WiFi 2.4 or 5 do not connect to Sonos unless hardwired.  Never had a problem and spent 2 hrs with Sonos team with zero luck.  what can I do to get back wireless connection?  

I connected two Play 3 speakers to an existing Sonos Amp system, all are S2. The speakers were purchased together, one updated fine, the other did not and will not.  Things I have tried based on similar problems found in the community:-Connect the speaker via ethernet cable-Connect the speaker directly to the router-Reboot the router-Factory reset the speaker-Disconnect the working Play 3, factory reset again, try adding again (same error)All are on the same network.  Diagnostics 832690832Edit:  I have also used a static address and using DNS of 1.1.1.1, 8.8.8.8Thank you

Hello everyone! I need your help since im not really sure if Sonos would let me pair a bluetooth headset with multiple devices. Here is my situation:I want to connect 2 Sonos devices via a bluetooth headset (or a microfone but a headset is preferred) so i can transmit my voice for events etc. I also want to display music for the background whenever nothings is being said.I figured out that these devices would allow me to to connect multiple Sonos devices together and then display audio via bluetooth: Era 100 Era 300 Move 2 Roam Roam SLbut i still havent seen any information about pairing a e.g headset or anything similar. How would i even be able to select the sonos devices with the headset …? You see im very new to this stuff so i just hope someone might be able to help me here. If u have any further questions pls feel free to ask them^^.  Thank you all for your time

I have read a couple of hours worth of info on ways to keep the Era 300 from disconnecting from Wi-Fi.  I bought it less than a week ago.  First 2-3 days I had no trouble.  Now all I have i do is connect, play music. Reconnect next time I want to play more music, and it’s a never ending circle.  I bought Sonos because I heard it was easiest to set up and easy to manage.  Yikes.  I have factory reset, factory reset while switching off my private Wi-Fi address.  I haven’t figured out how to put all speakers on the same channel.  Sonos recommends 1,6 and 11.  Don’t know what that means or how to do it.  It’s like reading Chinese to me.  Has anyone tried that, and does it work?

I have 2 sonos era 100 speakers.  I'm looking to have them both paired via bluetooth to my windows 11 pro Dell computer.  I have successfully connected one but how do I connect the other as well to operate in stereo (2 channel). Brian 

Hi All,I read all the posts here including “can’t connect again” and none of them are identical to my question or issue.  My pair of One SLs work fine in connection with my Play 1 and Sub, until …I turn my TV off (the two SL units always stay turned on as they are on separate electrical outlets/circuits in different parts of the room Whenever the TV is turned back on for any watching, the Playbar and Sub connect just fine but the One SLs never reconnect.  Never. The only way to resolve this is for me to completely unplug all devices, let the TV sit one minute without electrical power to it, the turn on the TV then the two One SL units right after.  A few minutes later all is synced up and works fine.One might argue that this is an IP address issue or network issue but it’s not.  It’s consistent every time.  I can sync up all th

I have the older generation Sonos speakers which run S!.  I am curious what you get with S2 that I don’t get with S1?  Also, is there a way to upgrade the components in me speakers to use S2 or must all new equipment be purchased.

Hello!Bought an Era 300 yesterday and noticed that it (and my S1s) are all connected to my 2.4 band instead of 5ghz. I believe they are all 5ghz compatible. Does anybody know if I can force them onto the 5ghz?I have google nest hubs which are dual band 2.4 and 5. I only ask as I find a bit of a lag or pause when playing the next song with Amazon Music (I find their whole integration is pretty slow, especially compared to the excellent Deezer integration).Thanks,Craig

I have 7 Sonos speakers, a mixture of Play:3, Five, Era 300 and a Roam. I use Plex and play the majority of my music from that source. The problem I have is that when any of my speakers connect to a particular Unifi AP they are unable to connect to Plex and playback fails. If a speaker is part of the way through a queue when connected to one of my other Unifi APs and I force it to reconnect to the problematic AP then playback will fail on the next track. No other music services are affected and the same tracks played directly from my Sonos Library from a fileshare on my network play fine even when connected to the problem AP and this is the same share behind my Plex library. Network tests on the AP and the speaker(s) when connected to the AP show no problems i.e. name resolution is fine and connection to the gateway and internet are fine with no packet loss and no other wireless clients experience any connectivity issues. In the case of my 2 downstairs Five speakers this is the near

can't get my ray device to link with my LG TV?

I now have four speakers in a room- two 100’s and two Ones. Sound is outstanding but with one major probl em. I listen to a lot of classical music, and on some orchestral recordings I get really bad distortion in in the mid-to-upper frequencies (strings). It doesn’t happen with solo piano recordings or older rock and jazz. Any advice is appreciated. Thanks

I have a large living room that has been setup with an Arc, a Sub3 & 2 x ERA 300s as rears. Awesome sound when watching Atmos movies and listening  to Atmos Music, while seated in my TV chair, however, is there a way / suggested config that would enable me to play  General Music / Atmos Music through just the 2 Era 300s and then switch back to adding them as rears to the Arc & Sub, when I watch movies? As a stand alone pair, (before I added them as Rears), the sound seems to be better for music (in General)  than as part of my current Atmos Movie Setup.Hope it makes sense what I’m asking?

Hello, I’ve got 2 SONOS Play 1’s. I’ve had them in stereo pairing mode for about 4 or so years now. The right speaker no longer plays music in pairing mode. When I unpair them, the both of them work just fine separately. However, as soon as I pair them back into stereo mode, the right speaker stops working.  When enabling/disabling the LED for the both of them in the SONOS controller, I can see that they’re both synchronised. Both devices have a static IP address. I’ve tried rebooting the router, but to no avail. Diagnostics number: 825482722Any ideas?

Before I buy the mini sub i need to know it will sync with my pair of era 100’s when i use my record player via the phono adapter on the era 100. Thanks

Losing connections to all sonos products . Becoming a regular occurrence over the last 3 weeks . Seems to be every other morning when i realise the sonos radio alarm has not gone off . Got boost + 3 other sonos speakers . App cannot find any of them . Only fix seems to be to power off all equipment / rooter/ boost and at least on sonos speakers . Note no other wifi using equipment has an issue . Its becoming very frustrating and no longer trust the sonos as an alarm .    It seems to be the connection between boost and the speakers that drop . 

Hello, I would like to use a Sonos speaker to control my home automation with home assistant, without using Google home or Alexa. But being able to use these but not for my home automation, only for information, weather...I was directed by the Bard AI to the Sonos One 2nd generation, but it is no longer sold.Can you direct me to a reference that can:- control my Home-Assistant home automation- Be compatible with Google home and AlexaThanks for your help.