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Contributor I
April 23, 2024
Answered

Unable to link Sonos One speakers to new Virgin Media router

Having upgraded my Vigin media router to get 1GB my Sonos one speakers won’t reconnect to the Wi-Fi. I have. Followed usual guidance but no joy. Is this something to do with 2.4 vs bandwidth? Hoping there’s  a simple solution as fair to say I’m not very technical! Any help much appreciated.

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nik9669aAnswer
Senior Virtuoso
April 23, 2024

Try temporarily connecting the One by Ethernet cable. Or rename the new router network name and password to the old ones. 

1 reply

nik9669aAnswer
Senior Virtuoso
April 23, 2024

Try temporarily connecting the One by Ethernet cable. Or rename the new router network name and password to the old ones.