Speakers

I’ve been using a single Play 3 and two One SL as two separate groups in the same room to create a 2.1 surround sound. Adjusting the volume balance manually is a pain.Is there a way to put all three speakers in a group together? ...and if not, why not?

Hi, Is Sonos speaker Era 100 works without a wireless network, connected only by cable to a smartphone?Thanks

So i have a Sub Gen 2, back from 2018. Recently i have heard a rattling whenever there is low frequency, loud volumes. Contacted support, and they after testing the connection to speakers, concluded that the problem lies in the sub. They offered me to send it back to them, and they will give me a discount (after I ship back the old sub to them) to buy a new one. (It’s really not that much considering there’s a 20% sale now) . Does this sound fair ? It’s a 6 year life span for a sub woofer ?interestingly when I lie the sub flat on the ground? That seems to be minimal or less rattle compared to when it is upright  would there be anything I can do to repair it?  

Been an AT&T user since I bought my Beam (Gen 1) and 2 Era 100 (Gen 2) speakers.  ATT provided Gateway /Router (BGW210-700) worked out of the box for my setup.I cannot figure which Spectrum supported Wifi router is compatible with my Sonos setup. Too many scary posts on this forum on this topic, but cant find a clear solution.  Requesting some guidance from the community. I wish Sonos Support could provide some recommendation for major providers.Thank you!

Good morning How can I connect the Project T1 turntable (without a preamp) to a pair of Sonos Era 300s and enjoy the music in stereo?I currently have a Sonos Era 300 connected in line. Is it possible to connect another Sonos Era 300 in line ? Do I need to buy a device like a sonos port or sonos amp ? Let me knowThanks

HelloApologies if this is a dumb question. I have an Amp wired directly to 2x Paradigm bookshelf speakers and a separate Sub (gen 3) for music playback. I just bought and added an Era 300 wanting it to play the same streaming, but in my kitchen/ dining area. However, when I stream music through my current set up, nothing comes through the Era. What am I doing wrong?For clarity, the Era is on (I think) and it has connected to my system (set up, ran Trueplay) but shows as separate in the app. Many thanks!Max

Hi there,When I came back from holiday, my sonos play 5 gen 2 was on with a very faint white light. When I tried to play music or connect to my other speaker it was impossible. I unplugged the speaker and it hasn't turned on since. I can't see the control light. What should I do? Thanks. 

I have recently purchased a Sub Mini in order to connect it to my two Play:1 speakers.Initially it would not even connect to the speakers.After about a day of trying, it eventually connected to the room and the speakers. However there was no sound.The sub was dead.After endless resetting etc it suddenly gave me sound. I got about twenty minutes out of it. The next time I turned the computer on it was dead again, and has been ever since.After extensive research all I can find is the usual “it’s not Sonos, it’s your router” diagnoses/excuses.Well, if my router is as bad as so many seem to suggest it is, how is that it has been running my other Sonos Sub perfectly for over five years without one single problem? How is that Sonos still plays my music perfectly too? How is it that my internet reception/speed is perfect too? How is that SKY multi-room boxes all run fine off this supposedly defective router?Before you ask - no - the sub is not too far away/too near the router, neither is ther

Urgent request guys . I know data protection etc but looking to buy era 300 of UK eBay and seller says never registered and as Sonos offer 2 years warranty I need to see if the seller info is correct.Details Sonos era 300 white Serial number A101 2402****PIN AVAILABLE IF NEEDED .Really need asap if anyone can help so can say yes or no to seller  Moderator note: Serial number removed.

Hi, anyone else having this problem? Seems to be reoccurring and the answer has been to power cycle (done 2x) and system outage (there isn’t one). I have a new Sonos AMP purchased June 2024, when I change the volume limit (50% for instance) it resets to 100% after a few seconds (you can actually watch the slider just move back up). I typically stream from an iPhone using Spotify, so to test I am playing Sonos radio with no other devices. Same issue. In fact you can slide limit to 10% and it doesn’t change the volume output already coming out of the device that is higher than that level. Cycled the amp, same issue.  This is important as the Amp blew out my last set of house speakers when my spouse accidentally connected her phone with the volume too high. I’d like this set to last a bit longer. All advice welcome!  

Play:1 speaker won't group - is visible in Sonos2 app. It'll play as a solo speaker but when trying to group will get “unable to connect - try later” message

I bought an era 100 last week Alexa works quite correctly on it simply when I ask it to start the radio it tells me that it is starting the radio live and then nothing happens. Same, I ask her to put music on Spotify and she tells me that I must first activate the skill for Sonos Era 100 from my Alexa application and ask it to detect devices. except it works on my sonos beam gen 2 I reset my era 100 delete t put back the sonos delete skill and put back the alexa service but nothing does... what should I do? THANKS

Been watching all the back and forth since May, but my speakers still aren’t syncing as they used to do. Is a 10 second lag to be expected now, or is it on a long slide to be fixed sometime later this year?

I recently moved house and can add sonos single speakers but my beam doesn’t connect

My speaker flashes green & white but when I press the button it does nothing, 

I have a fresh install of two era 100 in stereo mode and a sub mini. Everything worked fine during installation including all updates.But: most of the time there is no button/option to run trueplay (Android app). Sometimes it magically appears and if I start it, it says "an error occured - please try again".The only way I got trueplay to work was by uninstalling the sub mini.1. any hints, how to run it with sub mini?2. does it make sense to run it without sub mini and the add the sub again? Thx for any help,Alex

HiMy Sonos one is experiencing sudden volume drops/muffle when a loud part comes in a song. The app still shows 100% volume. Lowering and increasing volume to 100% again fixes the issue for a few seconds.Diagnostics number ***********Moderator edit: Diagnostics number recorded and removed

Hi, I work from home as a call centre agent and use my Sonos five stereopair every single day. Hi, I work from home as a call centre agent and use my Sonos five stereopair every single day. Up until the app update, I used to have it set at 3% which was perfect. Just enough noise in the background, but not too loud that it became distracting whilst taking calls. Since the update however, one percent is way louder than even 3% was before the update took place.I've tried other products in the house and they all seem fine, it is just this pair of fives.  I've tried other products in the house and they all seem fine, it is just this pair of fives. We have another five in the dining room which is connected to a mixing desk through a line in cable, and a one SL in the kitchen which, at one percent, is way quieter than the stereo pair in the front room where I work.  is way quieter than the stereo pair in the front room where I work. Any advice please? 

HelloI have just purchased a Sub Mini and it will not connect to my pair of Play 1s. It says “There was a problem adding your sub mini”. I spent about an hour online chatting with a Sonos rep and we went through all the troubleshooting - rebooting/factory settings etc. I also have a large size sub in another room which has worked fine for over five years, so there is nothing wrong with my router! Why do they always look to blame the router? There is nothing wrong with all my other working Sonos connections either.Has anyone had similar problems? If so, how was it sorted out? If at all. 

I have multiple problems with my garbage sonos system. Fixes are always temporary and I have gotten in a habit to always reset my android phone, wi fi, and unplug every sonos piece of garbage on my system before plugging them back AFTER the wi fi is back online.  That does not always work on the first run. I own a garbage beam, garbage playbar, 2 garbage SLs, a garbage sub, and a garbage move 2. I have been using the latest garbage app since it was launched. Somebody please help with this sonos garbage.

I have two Play:5 gen1 in stereo pair in the kitchen.Very often the sound suddenly becomes louder or lower by it self.I have many Sonos products but the problem is only located in the kitchen.I have updated the software and tryed to reinstall but the problem isn’t solved.Any suggestions for me? 

Impossible de connecter des sonos one au wifi de starlink. Quelle est la solution ? Moderator edit:Google Translate-Unable to connect sonos one to starlink wifi. What is the solution?

I read many topics about downgrading your speaker to S1 where they say: “chose option to downgrade the wired device” I don’t see this option in the app.  Can someone answer me: is downgrading still possible, or has it be intentionally blocked out?

Hi all, Like many people I’ve been having a nightmare with the new app, but I didn’t find any threads on my specific problem. My setup is Sonos (Beam + various One SLs + a Roam) with Spotify and Apple (Apple TV on the Beam, plus using iPhone, mac etc). Since updating to the new app, the most basic use cases don’t work:I’ve always played music mostly from Spotify When I try to group rooms while music has playing, to put it on more speakers, it now breaks. It stops the music and kicks you around back and forth between the apps. It even pauses the music… eventually you hit play again in Spotify and the sound comes on everywhere Once set up, it also breaks when you try to do it in the Sonos app, so it’s impossible to do this from either app. You also can't skip tracks etc from within Sonos, if it’s started from Spotify (you used to be able to do this) The only thing that appears to work is to change volume within the Sonos app or remove speakers from the group I also used to be able to

My Sonos one worked perfectly until one night my internet cut out, it disappeared from the app and will not reconnect. I’ve factory reset it 5 different times. All my other Sonos devices connected okay and didn’t disappear from the app. I spoke to someone and said it’s something to do with the software update that came out for it, it still won’t connect to my app, has anyone else had this issue?