Speakers

I have a Sonos Roam SL, which I am very new to, therefore I have a lot to learn? I have an Apple Mag Safe charger which I use for my iPhone 13.Is it safe for me to use this Mag Safe charger for my Sonos Roam SL, please?

I can get one Move connected to my Apple TV (latest version) with Airplay.  When I stereo pair both Moves, it no longer appears as a list of available devices on the Apple TV.  Any ideas what I am doing wrong?

HiI have just been reading the Sonos page about reducing wireless interference and came across the bit about reducing interference from other devices that use WiFi.It mentions moving Sonos speakers away from ‘other wireless audio systems’. Does this mean another Sonos speaker? For example, if I have one of my speakers very near to another (which don’t typically play the same music at the same time), could this be an issue with drop outs?I only ask as I have one of my One SL surrounds very near to one of my stereo Fives in my lounge and I have actually been having the occasional drop out from both speakers when either having the TV on, or playing the Fives in stereo.Note - all my non portable speakers use SonosNet via a Boost.

Hey all. We dropped our Sonos Move from counter height onto a concrete floor. No cosmetic damage but unsurprisingly, it now sounds terrible.  Does anyone have an idea where I can send it for repair or am I better off buying a new one? Thanks

Hi all. I ran a S2 Sonosnet-based system in our home for some years with a Boost connected to ethernet on the middle floor of the house. All devices played smoothly and the matrix looked good.A pair of Moves was then purchased for garden use. They set up fine as a Stereo Pair and connected etc... indeed, all seemed well.However once out in the garden the Move unit which was furthest from the house experienced drop outs, freezes and general buggyness. I tried various things with wi-fi boosters and changing the wireless channel etc but to no avail.Finally I reset the entire system and started again, this time omitting the Boost and running the whole thing as a wi-fi setup. Success! - all configured fine and now the stereo pair of Moves in the garden run without issue and I can take them further from the house than before.So my question is this: because the Move relies on wi-fi and not Sonosnest, is it better to use a pure wifi setup for reliable Move performance, rather than one where th

Have a wedding coming up.Have an existing Move.Needed a small system to play via Bluetooth .was told via support that I could use both the Roam as well as the Move together, but not as a Stereo pair to play the same music (Spotify Playlist) through both the Roam and the Move.No wifi will be available on site, will need to be fully blue tooth.TestingController S2 is installed.Configured a “Group” to include the Roam and the Move with Wi-Fi active.Sound Playing in Roam and Move.Knocked down controller to test full blue tooth functionalitybluetooth is activeBoth speakers are connected.Any attempt to share music between the two or to move off WiFi to full Bluetooth connectivity seem to result in either loss of both speakers or the Move.What am I missing?Should I buy another Roam, will that be easier?  (I was told this configuration would work without Wi-Fi,)Any third party applications that facilitate easier configuration? 

Hi everyone  I have a Sonos Roam device since April and I feel that it’s not giving me its best performance since the two last months, the audio drops out or cuts off using Airplay and Bluetooth, it gets unresponsive with Alexa and a really bad behavior using Airplay. After about 3 months the Airplay issue with my Sonos Roam reappeared, the audio is frequently cutting off or pausing with not reason, very frustrating! I’ve got a replacement and this is the second unit that I have, awful! doing so many factory resets, rebooting my router several times,  and reinstalling the controller on my iPhone  didn’t fix my issue, still the error persists, and Alexa sometimes gets unresponsive if I ask for music or some other commands, answering with any error, the audio cuts off or simply stops working, sometimes rebooting my speaker works, but sometimes not. My Wifi signal is pretty good, so, I suspect my unit has a firmware issue, with all other devices I don’t have Wifi issues, so I think it has

Hi,I recently bought a second Sonos roam which I love. However I’m concerned about security & privacy.  I was listening to music using my iPhone which  was connected to my Sonos roam via Bluetooth. Frustratingly my neighbour was able gain unauthorised access and mess around with the volume and the play / pause button remotely without my permission.  He does not have access to my Wi-Fi and we are not acquaintances.  How has he gained access to control my Sonos speaker? Is there anything I can do to stop this from happening again?  Many thanks in advance   

Brand new Sonos move and a base charger not charging.  I have another move so I tried and it charges using my old base. The new base will not charge either of my Sonos MOVE SPEAKERS.  Seems like a faulty base. I’ve checked it and it doesn’t have any debris or anything on the points. Any ideas?

Very interesting…https://www.theverge.com/2022/8/24/23319989/sonos-optimo-speaker-features-design

Play 5 gen 1 does not show in S2 app, but does when logged into account on sonos.com on system, no upgrade option showing. Trying to get the discount so can upgrade on line store….. Any ideas why?

Re they Arc and 14.12, I have dual Gen 3 subs and Fives as surrounds. It’s not just the sub(s). It’s the surrounds too.  They are now barely audible and the Arc is overly forward vocally.  The whole sound profile is night and day and not in a good way.  The fact that a release like this gets past QA from a company that differentiates itself on its software platform is beyond me.  Turning off Trueplay only makes it more annoying. Unlistenable and unwatchable for a $3k + system.  

 Sonos beschadigd aan de usb-c poort en de aan-button zonder dat hij gevallen is. Voor de rest heel tevreden maar dit zou ook eigenlijk niet op die manier mogen verslijten. 

Heading to a boys cottage weekend and have a choice of what to bring for stereo music setup.cottage has wifi  speakers will be placed inside in a large open room    Pair of Play 5 Gen 2s stereo paired pair of Sonance by Sonos outdoor speakers powered by a Sonos Amp (newer one)which one should I bring to maximize sonic characteristics? 

Moving from the Netherlands to Dallas (TX, USA).Bought my Sonos Beam, Sub and 5 Sonos one’s in the Netherlands and wonder if they would work in the US with a simple transformer? Or would that not work?  

Is it possible to set Sonos 5’s up as a pair, but have them both playing mono/the same thing (rather than stereo)?  I realise you can group the speakers, but controlling them in a group using Alexa is less effective than as a pair.  Due to the position of the speakers in the room, having them playing in stereo can sound odd.  Thanks

  I have line in set to autoplay from the headphone out of my tv . The sound is fine when I switch on the tv but if I switch to a smart app say amazon,plex etc the sonos goes to silent You then have to go in the app and hit stop then play again to resume audio despite the fact the audio source remains line in all the time.  

This is a comment I wanted to share about the Sonos Roam, mine in particular, and don’t suggest you try it.As I was sitting on the balcony of my 2nd-floor Hotel room and bumped the table my speaker was on.I watched it roll off onto the concrete and then continue to roll off and down to the concrete patio for the floor below. I expected it to shatter. The guest below stood on a chair and passed it back to me. It was still playing music and did not have a scratch on it or any other issue.What a tough little brick.

Sonos speakers Symfonisk does not show to cast Youtube music, youtube. Sonos app is working and connects, but of course is not the same.

My arc speaker are damaged by either chipmunk or squirrel. What are the possible solution should i contact customer or show them to someone who can repair electronic items.

I wanted to share my experience because there were no existing topics to cover this.I moved homes and took my Sonos One SL with me. I created a new wifi network, so obviously I knew the Sonos One SL would not connect to the new network. I simply figured this would be an option inside the sonos app to change the network. It was not.First, I tried attempting to connect and the Let’s Fix It option was coming up at the top. I went through the instructions, finding the sonos product, and then attempting to connect to new network. No luck.Second, I tried a master reset of the sonos by holding down the join button while reconnecting to power. Sonos was reset, but would not connect to my phone (apple iphone 12). Finally, at the suggestion on here through another topic, someone suggested removing the app. This actually worked for me. So, in conclusion, solution is to factory reset the speaker, and then remove app and then claim the factory reset sonos product. VOILÀ!

Will the Sonos arc, gen 3 sub work with home wifi which is T-Mobile 5g? I hope it does I want this system.

I have had Sonos of about 4 years because I wanted to be able to relax to music and have a radio station alarm play early on a Saturday morning.I also have a Ring doorbell and a wifi ‘net’ for my work.I frequently lose connection to some of my speakers and every so often the speakers just ‘boing’ incessantly - usually at 06:15 when the alarm goes off.I had numerous conversations with support who identified that Sonos and the latest BT router weren’t compatible.I eventually got round that by hard wiring one speaker to the router (what’s the point of a wi-fi system that has to be hard wired!)Even with that hard wired I still randomly lose connections from the speakers - almost as if they are throwing the connection around themselves.Today we were woken by the dreaded ‘boings’ so I had to get up bleary eyed to try to resolve the issue. I can now get 2 out of 4 speakers working. I have done all the rebooting, reinstalling and I know when it’s good and ready it’ll start working again.I am j

I would like a feature (which I think is deficient by its absence today) in the app that allows you to toggle the Move into Bluetooth and Wifi mode.  Sometimes I switch my move to bluetooth to pair with my TV streaming device in the bedroom. After the film is done, I would like to be able to switch the move back to wifi and be able to use its voice control etc without having to get back out of bed! Thanks.

Thought I’d take my Sonos Roam on holiday.    Didn’t work.  Couldn’t connect to WiFi as the hotel (Radisson), like most, uses open access WiFi so instead of a password, you sign in with room number and family name.   I kinda accepted that, though far from ideal, but I couldn’t even get the Roam to work via Bluetooth.   I had the hotel IT guy try various workarounds for an hour but he had to give up.   Does anyone know a solution for this?   Cheers.