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Sonos One only works on Ethernet

  • September 16, 2022
  • 1 reply
  • 366 views
J

I have two Sonos Ones.  I recently replaced my wifi router but kept the same SSID and password.  Both Sonos Ones could not connect.  I connected one with an Ethernet cable and initialized it ok.  Then when I disconnect the Ethernet, it is not found.  I tried the second One and get the same behaviour: works on Ethernet but not wifi.

Any suggestions?

I’ve updated the Ones, and reinstalled the Android app.

Thanks for any suggestions.

Best answer by ratty

Which router is it? Does it meet the requirements in https://support.sonos.com/s/article/126? Did you try making your phone connect to the router’s 2.4GHz band?

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1 reply

ratty
  • ratty
  • 31405 replies
  • Answer
  • September 16, 2022

Which router is it? Does it meet the requirements in https://support.sonos.com/s/article/126? Did you try making your phone connect to the router’s 2.4GHz band?

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