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Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

3,378 Topics
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Ditte

started this topic

Tips for new Sonos owners

Moderator note: This article was updated in December 2024. Setting up Sonos for the first time? Here are some tips to get you started. 1. D...

Keith N

started this topic

Grouping & Sonos: Best Practices

Moderator note: This article was updated in December 2024. Hello everyone!We’ve seen some questions and discussion about room grouping come...

3378 Topics

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IPJAvid Contributor I

posted in Speakers

I Hate Sonos

Received a Sonos Roam as a birthday present to add to my seven existing speakers. And then the Hell began.I bought all of my speakers after 2017, but the three 5s are apparently bricks. (Although Sonos sometimes says that 2 of my 5s and both of my 3s are incompatible).I also had not realised that new Sonos products aren’t backwards compatible. Fool me.So I tried to set up two networks, but installing Sonos 2 totally broke my Sonos 1 network so that I can do nothing with it. I can’t even play any music.So I am left with a Roam going back to the shop and a totally broken network where I cannot use any of my existing products since they need ‘upgrades’ but the upgrades fail. I’ve decided to take everything to the tip, which is where Sonos products belong.What a company!

3545

2 years ago

DATContributor I

asked in Speakers

i can't play sound outside sonos app. please help me...

I can't get sound from my laptop through sonos five.i can only play sound in sonos app on my laptop.can anyone guide me to play the audio to youtube or google sites. please...

501

2 years ago

lewiscHeadliner I

asked in Speakers

How to clean discoloured speakers + rubber trim

I have 2x Play:3 in white and the grey rubber has discoloured due to exposure to sunlight. What it the best way to restore it back to the original color?For some reason the feet don't discolour 🤔

2953

2 years ago

GuitarSuperstarLead Maestro

posted in Speakers

Sub Mini Design

As always, it’s from The Verge:https://www.theverge.com/2022/5/16/23073977/sonos-sub-mini-affordable-subwoofer-design-preview

244025

2 years ago

RoamandOneContributor I

asked in Speakers

Roam vs Play:1 volume at same volume setting

hi Everybody,I have 5 Sonos Play:1 speakers all over my house. Yesterday I bought a Roam, and added it to my setup. My question is this: When I set all speakers to the same volume, let’s say 30%, all the Play:1’s are equal in volume, but the Roam is noticeably quieter. To get the same volume out of the Roam, I need to almost double its volume setting. Is this normal? (and I don’t have the max volume setting reduced on the speakers, so that’s not the issue). Please let me know if others out there also experience the Roam being significantly lower in volume compared to other speakers when all are set to the same volume level. Thank you!

3319

2 years ago

lcarlsonContributor I

asked in Speakers

ROAM connects to iPhone via bluetooth but doesn't appear as device in music

I’m traveling with my ROAM, so not on my home wifi-network (where all my other sonos devices are connecfed; all other devices show in Sonos app on my phone, but wilth an error as they are not on the wifi where I’m at)ROAM is connected on iPhone via bluetooth, but the device is never shown as a device option in the music apps so I can’t get the music to play through the ROAM.How do I get the music being streamed on my iPhone (iOS 15.5)No clue what firmware/version the ROAM is on -- have never had it connected to a wifi: only time I ever try to make it work I’m away from home and can’t figure out if changing the network in my Sonos app will impact the home-based devices (that my husband is using).

305222

2 years ago

Jeff RobelenContributor I

asked in Speakers

ROAM: disappears in app when on, reappears when off

I found another user who had a similar problem to mine, but the topic was closed a year ago without a satisfactory solution! So I am resubmitting it with a few slight changes in the details.----------Hi, I’ve been using Sonos since 2009 with few issues but I’m having a problem with my Roam that is frustrating, unpredictable and seems to have no solution other than to wait for it to sort itself out.The Roam is visible as “offline” when it is switched off but is not visible in the S2 app when switched on. It’s clearly still connected to the network in some way as the app shows when it’s switched off (visible in the app) and it disappears when it’s switched on. It can also replay the last music that was played on it by pressing the play/pause button, and given that the current album is stored on the network it clearly still has access to the network. I have tried changing the channel, resetting the router etc. but the problem persists. I have tried on multiple devices and the same problem

3151

2 years ago

CoachDonutsContributor I

asked in Speakers

Secondary Market Move Speaker

Hi All,I am looking to purchase a SONOS Move off a secondary market. I wanted to confirm the serial # on the box is legit and if there’s anything I should be cautious of? S/N is A101 2112WC 54-2A-1B-78-C4-CC-3

462

2 years ago

garywag22Contributor I

posted in Speakers

Sonos speakers cutting out

Hope this will help anyone having the issue of Sonos One speakers cutting out. Have gone through all the help forums and suggestions and found only one that really works. I have an ARC and sub, Play 5 and four Sonos One speakers. The One speakers would cut out whenever a new song would play. Finally connected the Play 5 to a nearby Eero unit and all speakers play continuously with no cutting out.

602

2 years ago

TonyzimneyContributor I

asked in Speakers

Sonos Roam keeps powering off while on its charging base

I have a Sonos Roam which is want to use as both a portable speaker but also as an integrated room music device. I have the wireless charger too.The roam turns itself off after a certain time, which means it will not react to voice commands. When I am using it as a room music device I want the speaker to stay on, and even when on the wireless charging stand still turns off. Is this normal?I didn’t have this problem before using the Sonos wireless base.

22879

2 years ago

seven-worlds-collideTrending Lyricist I

asked in Speakers

Sonos Five Stereo Pair line in

I have a stereo pair of Sonos five - I have my turntable plugged in to line in on the left speaker. Can I also use the line in on the right speaker for a CD player, both plugged in at the same time (obviously only using one input at a time). Thanks

4052

2 years ago

str0beContributor I

asked in Speakers

Change region of sonos speakers

I moved to Germany a while back and had connection issues ever since. I recently read that in Europe additional WiFi channels are supported and hence I wanted to change my speaker’s region to EU by accessing http://<sonos_ip>:1400/region.htm. They all show US as default and when I try to change that I get a 403 because I don’t have the correct password. What pw is being asked for here? Where do I get the info from? Is it possible to change all speakers’ regions together (I changed the country settings in my account but to no avail). Thanks for any suggestions!!

17733

2 years ago

Rich StContributor I

asked in Speakers

Resuming radio playback after pause using 'mute' button

I used to be able to pause a radio station by using the mute button on the speaker and then resume it by pressing the same button 24 hours later.This no longer works. Trying to resume using the button no longer works and I have to use the app. However, even in the app it is not possible to start the play again by tapping on the radio station image. I now have to select the station again from favourites.This change has been relatively recent (a few months ago) and before all was fine.

1918

2 years ago

DelsContributor I

asked in Speakers

connecting move to TV

I recently purchased the move and I am very happy with it. I plan to update my TV and purchase the Arch and play ones. If I am watching a YouTube music video on my TV with the sound playing out of the arch and play ones, can I also play the sound out of the move?

683

2 years ago

JLilienfeldContributor I

asked in Speakers

Move

Is it just me or has the Sonos Move really improved the sound quality of the system?

1243

2 years ago

LM0891Contributor I

posted in Speakers

Hissing/white noise issues from Sonos products

I am a current Sonos product user. I have two Five’s in stereo. I’ve previously had a 1st Gen Beam, two One SL’s and a 1st Gen Play:5. My issue of hissing/white noise was first noticed with my Beam. It was replaced under warranty for a different reason but the hissing remained. All of my previous and also current Sonos equipment experience the same issue. I don’t recall the Play:5 being as bad though. The hissing/white noise starts as soon as audio starts playing. It continues when you pause whatever is playing for 15 seconds (every time as I have timed it). This hissing/white noise remains at the same level no matter the level of volume from the speakers. The quieter the audio, the more you notice it when audio is playing. I have tinnitus but I seem to be able to notice it far more than I thought I would. This hissing/white noise happens with HDMI inputs, line-in inputs and streaming via the S2 app, Spotify Connect, Tidal Connect and Roon (Roon to Five, with Five Stereo as an endpoint

32875

2 years ago

dave77Headliner I

asked in Speakers

Mountson Premium Wall Mount for Sonos Move

Has anyone on here bought the new “Mountson Premium Wall Mount for Sonos Move”. I’ve just received mine but it comes with the front cover attached, which needs removing to access the screw holes, but I cannot remove it! I was wondering if anyone else had one and had any tips to remove the cover? https://smile.amazon.co.uk/dp/B08ZNR42WV

1331

2 years ago

controlavMaestro

asked in Speakers

S1 device marked as Quarantined - how do I get it back?

I run a split system, usually without issue. However after the Desktop S1 app recently got confused and needed a Reset, one of my Play:5 Gen 1s has become quarantined. It shows in the ZoneGroupState like this:The IP address is correct, but the name is wrong (that is the name of a Beam Gen 2 on my S2 system).If I run the S1 Mobile app, it lists “Den” as “Needs update”. If I try to take the update, it says none is available.How do I get my Play:5 back into a usable state?

1761

2 years ago

Dubs2000ukContributor I

asked in Speakers

Sonos cuts out when I'm close to a speaker

So I have a beam with x2 One SLs connected to the TV for surround & WiFi for multi room where I have other One's around the house. All are fine except when I'm near the One sl's (around 2ft) in the living room that are linked to the beam where they start cutting out & in like interference. Anyone else experiencing this issue?

402

2 years ago

Richard PocockAvid Contributor III

asked in Speakers

Boost vs Speaker

Is there any difference between having a Boost connected to the router vs a Play 1 connected to the router?Do they both provide the same quality of mesh? Or is the Boost better because that’s is only function?thanks

LoicFContributor I

Hi,Do you know if it’s possible to connect SONO ONE speaker directly to the electricity power and not on a plug ?We would like to have the speakers set up on the wall and if possible, we would like the cable to go directly into the wall to avoid having a plugThank you,Loic

1962

2 years ago

mikewashburnAvid Contributor I

asked in Speakers

Roam charging specifications - upper safe/useful wattage limit?

I see that you recommend 10W for the Roam, but how much can it handle? Would a 60-75W be too much? If that is not too much would the Roam change alot faster with 75W or is there a point when more watts would not mean faster charging?

17856

2 years ago

Deanmeminger12Contributor I

asked in Speakers

Merging speakers from two different rooms

How do I merge speakers from two different rooms?

511

2 years ago

davnikashContributor I

asked in Speakers

Sonos Move is temperamental - Are you doing anything about it?

I have seen lots of topics all around the same thing - Sonos Move not playing. This seems wrong to me for such an expensive product. Are Sonos looking into this and trying to determine what the bug is because it can’t be a coincidence that so many people have the same issue.

86828

2 years ago

gbranam863Contributor III

posted in Speakers

Playbase

People are talking all the greatness of the Arc, my system started with the Playbase!I was wondering why Sonos got of the Playbase and the play 3’s.

2667

2 years ago

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