Speakers

I purchased a Sonos Beam and two One SLs last week. I noticed that the backlight is not illuminated on the volume up/down and play/pause buttons. I have verified on the Hardware>Touch Controls setting is enabled on all 3 speakers in the Sonos app (iphone). I have also checked that all speakers are up to date with the latest software and rebooted each speaker.  Any help is greatly appreciated.

Sonos Move won’t charge and orange light remains on constantly.  I am unable to turn off/reset either.Am I ok to remove battery whilst orange light remains on?

Is anyone else having issues with the system and upgrade tab on the website?   I keep getting blank screens and it never loads or http error 502.   This has been for two weeks.   Unfortunately no help from Sonos support.   I have followed troubleshooting for my end but feel it is on sonos end.

I have an Arc and a pair of Fives in the same room. I use the Arc for the TV and the Fives for music (the Arc and Fives aren’t paired with each other and i don’t use them at the same time for TV or music).Question: Could I pair the Sub Mini with the Arc so that I get the bass when watching TV and also pair with the Fives for listening to music?

Is SONOS working on a turntable that will connect to a SONOS Amp?  (A turntable not named Victrola)

I currently have two in ceiling architectural speakers connected to a Sonos Amp in our master bedroom.  I have a pre-wire for a speaker in master bathroom ceiling.  What are my options for connecting that speaker to the Sonos Amp?  is there a certain speaker I need to purchase?  Would prefer to have my master bedroom speakers as one left and one right if possible.  Thank you.

Recently purchased the Sub (Gen 3) and noticed that the plastic at the top of the sub seems to stick out on one side (most likely the serviceable side).  I checked the store display which did not have this issue and also got a second Sub (Gen 3) which had the side sticking farther out than the first one.  Just wondering if anyone else noticed this or has any info.  Thanks Community!!!!

If you wish to know why your Sonos sound system keeps losing connection with your BT hub 2 The answer is pretty simple? How do I know. I tried every single possible configuration in order to resolve, with no effect, until I began to replace everything.I decided to purchased brand new Sonos SL play speakers at great expense, as mine were a few years old. Guess what! I had exactly the same connection issues.I disabled the 5ghz Wi-Fi frequency on the original BT Hub 2 router and  consequently my Sonos speakers started working. Not exactly an ideal solution but still a bit flakeyI then bought a new unused BT hub 2 router on eBay. Updated the firmware to  v0.31.00.10253-BTOnce setup, everything worked perfectly. No wi-fi or Sonos issues. Even with the 5ghz band enabled no wi-fin issues whatsoever.Plugged in my old BT hub2 . Yep most things worked as normal, but Sonos again started to dropped out. Swapped back to the new hub and then all fine,I can only deduce that BT hubs have an inherent d

Can I connect a Sonos 1 gen 2 speaker with a Sonos move

Sonos app 1 play 5 stops working after 20 - 30 seconds when I unplug it reconnect to the network and work again but stops all other speakersworking. I have to re locate the playlist and start again but it drops after another 30 seconds any Q? tks adv

Hello,a SonoS one has been stolen, is there a way to find where it is ,if connected to wi fi, and/or de activate it?

sub will not power up. plug is fully pushed in and in power socket that works. have not used sub for over 12 months as been away from this house.

I’m not able to Airplay to my TV Room (PlayBase/Sub/Surrounds). I can Airplay to Move and Ones (Garage). Did something change? 

Lost sub connection gen2

I’ve just bought a Sonos amp. I’ve wired my turntables via the mixer (as conventional  mixer amp) however when I play a record there is a full 3-4 second delay to hearing anything so mixing is definitely out! Any suggestions on how to play instant time?

What is the best way to totally destroy my Sonos Play 1 speaker. I am so tired of it losing connection to my wireless and losing connection to my Google assistant. Then the ap is terrible trying to get it reconnected. Good sound. But will sound better when I run it over with my car.

Does the One SL go to sleep when not in use?  

I was looking at upgrading my Play3 using the upgrade programme. I added the device to the programme - but now I have changed my mind and would like to keep my play3. How do I remove this.

Bonjour, j’aimerais acheter une enceinte sonos One SL et j’aimerais savoir si cela est adapté pour l’utiliser avec un PC.  Hi, I would buy a Sonos One SL and I need to know if it is suitable for use with a PC. Thanks. 

Hi , have 2 already connected Sonos one Gen 1 speakers successfully via 5g Mesh. Just purchased a new Sonos Ray and can't get it to connect to the Mesh whatever I do. What are my advice options to sort out yjis problem please. The Ray will be connected to the TV via optical cable. Regards   

Hello, I am planning to have a full home cinema set-up: Arc+Sub+ 2x One SL. I want to have in the same living room also 1 or 2 Fives for music. I want to pair both rooms so that I play music with everything at the same time, taking advantage of the Sub and Fives, while keeping the home cinema for TV.However, I understand this set up will give me a lag between the two virtual rooms while listening to the TV. How can I make that the Fives will not sound when I am listening to TV (to avoid the lag), but both rooms will sound when streaming music?I do not want to be grouping or ungrouping every time I want to listen to music or TV.Is this possible at all?Thanks!

I have a Play 1 (about 4 years) and this product that has no model number. Due to a renovation I took them off the network and packed them away for six months. Now I am trying to put them back again and was able to do this with the Play:1 but this is not recognized my my IOS software. So I am looking for instruction on how to do this.  

Hej.  jag och min fru delar spotifykonto. När hon har kopplat upp sin telefon mot sonos kan inte jag göra det efteråt, utan att i princip göra en nyinstallation på båda högtalare. Går detta lösa på något smidigt sätt? Båda har iPhone. 

Hi everyone,I had multiple Sonos devices throwing error 30 this past week with the update to Sonos v14.9. I tried everything on this forum, including factory resets (about 20 times), unplugging all devices but one working device, plugging devices directly into router with ethernet, even trying to setup a new System in the app.Eventually I discovered the issue was due to using a CleanBrowsing DNS filter on my router. The solution was to go into my DNSFilter router settings, and override each of the affected Sonos devices to a “No Filtering” filter mode.With the DNS filter enabled, the system could see the updates but was unable to apply the update to the Sonos devices. Essentially the devices were bricked. When the filter is bypassed on each Sonos device, they are able to function and update as expected.Hope this helps someone else with similar issue.

Hello, we are having problems connecting our new SONOS Beam Gen 2 to the Google home network and having the Sonos speaker as an option to connect with Google speakers throughout the house.  second issue is when we talk to the Sonos speaker to play music it responses with cannot play because the speaker isn’t available.