Spaces & Setups

After moving into my first apartment 2 years ago, i invested in getting a sonos system in every room after hearing how nice it is to have linked music throughout your living space. I bought 3 sonos SL1s, 2 beams, and sonos port. I use 2 of the SL1s as my surround speakers for my entertainment system (which are being fed audio from my entertainment system via sonos port) and i have had serious delay time issues with this. It has created a delay which i cannot correct within my sony amp/reciever… Even when delaying my main tower speakers to the maximum, and setting delay on the sonos to the minimum, the delay on the sonos speakers is still WAY behind the rest of my system…. That is a whole different problem. But the main issue is that spotify refuses to work with my system no matter what i do. I have reinstalled all services, reconnected all the speakers from scratch, restarted my router, and still have the same issues. When shuffling a playlist on spotify, it all works (most of the time

I send back my amp and waiting for the discount. How long it takes to get it? 

I’m an Android user and I’m considering switching to Apple Music from Spotify but one of the biggest things stopping me is that within the Spotify app, I can bring up the devices list and play to any of the Sonos speakers in my house. Is there a way to do this with Apple Music or do I have to use the Sonos app?

Hello to all,I have a Beam Gen2 + SUb Mini I use the system for music + home theaterI use Amazon Fire Stick 4 Ultra HD that it seems should give DOlby Atmos (on “sound diagnostic”) but:I get the badge “Dolby Atmos” on some Disney+ movies Don’t get the badge “Dolby Atmos” badge on Netflix and Prime movies (same title has the badge on other account)So, i played a movie in Disney+ with “Dolby Atmos” badge….and can’t feel it...is there a way I can check that the sound is effectively “Dolby Atmos”???Sonos diagnostic : 353337923 Please help!My TV supports DOlby Atmos….  

I have a few suggestions regarding search function in the app, and the search engine itself.  Using S2 on current ios devices or windows desktop app, sonos software up to date.current search in music library is “literal” and only works on exact text matches.  Some of my albums/tracks show “piano concerto” and some show “concerto for piano”, and if I input “piano concerto”  only tracks with that in the track text appear.  In itunes, and most other music apps, if I search for “piano concerto”, both show up. when I use the sonos app to search spotify, I can use “piano concerto”, “concerto for piano” or “concerto piano” spotify shows the same results, apparently doing an implict “and”, not simply a literal match. possible addition of boolean search so “and” and “or” can be used, or perhaps , or + operators there is no search from the edit playlist page in the app, where I would most like to perform a search. there doesn’t appear to be a way to search for a combination of artist and track. 

I have Arc  + 2 Sonos One Sl as rear speakers + Sub Woofer (Gen 3).When listening to music via Airplay or Radio, can I turn off ARC and use 2 Sonos One Sl + Sub to listen in stereo mode?

I recently replaced all my HomePods with the new Era 100 and 300 speakers. For the most part, everything is better… except audio normalisation. I found some ancient threads on this issue (and also on Spotify forums), so I know I’m not imagining things. I use Spotify but I believe it also happens with Apple Music.So it’s great not to have to struggle with AirPlay and a whole host of other volume issues that now the lack of normalisation is really the biggest complaint I have now. It’s annoying to have to adjust volume from time to time when playing a varied playlist. When using Spotify over AirPlay, it works fine. Spotify over Spotify Connect doesn’t work right.I realise this is probably a Spotify issue but perhaps you could put some pressure on them to do whatever they need to do. It’s a feature music players have had since the early 2000s in my recollection (SoundCheck in Apple iTunes).CheersChris

Hi All. I currently have a stereo pair of 8 year old play 1s in the kitchen I want to upgrade. I’m trying to figure out if I was best off replacing them with a pair of Era 100 or a single Era 300. Would be great to hear from people who use a single Era 300. 

Hi, I have a BenQ x3000i projector connected to my Arc and I would like to control the volume using the remote.  However, it will not pair.  I have seen this issue on the forum previously, but the answer did not help.  Previously, The Arc will pair with my Firestick remote, but not the BenQ which is an IR remote.  So, I know that the Arc is capable of pairing through the projector, but not with this particular remote.  Any clues.  In the past, I have had no trouble pairing remotes, just this particular one.  Thank you for any help. John

Because the website just says ‘delete and re-install’. Does Sonos think this is an adequate solution? It’s not.

I just updated flawlessly to S2 & V12. Are SMB shares with v2 or better v3 supported by now?

I have a Ray, 2 Ones, and an Era 100. What is the best way to set them up? The Ray is in front of the tv, the Ones on the right side, the Era on the left by where I sit. If I try towatch a movie, the sound is boomy and echoic, can’t hear clear dialog. Please help. I am also new to Sonos, love the speakers, think the set up requirements and the user guide aren;t worth s--t, If ever a company needs to incorporate Chat GBT, Sonos does.

Hi Guys, I need some help to do the right set up for my house currently under construction.I d like to use in ceiling sonos for most of the rooms + home cinema (in ceiling only) and rock speakers for outside. all linked to AMPs . Starting with the underground, i have a room where i d have 4 in-ceiling speakers + 1 AMP- see belowAll the AMPs would be in racks in a separate roomThen on the main floor I d have 2 inside zones: 1 for the Kitchen/living room in purple (1AMP) + 1 zone for the home cinema. I was thinking about using 2 in-ceiling sonos for the back and 3 front Focal 100ICLCR5 speakershttps://www.focal.com/en/custom-integration/in-wall-in-ceiling-loudspeakers/100-series/in-ceiling-speakers/100iclcr5Should I use a specific AC receiver for that or can I connect those through AMPs; if yes would that mean 3 AMPs (back + front+ center). What about sub?Then the brown one would be for the outside- was thinking about 2 rock speakers  (1 by the pool) connected to 1 AMP Finally the master

Has anyone found a fix for sound cutting off when streaming BBC radio stations from another source?IE live radio streamed via Roon or Logitech media server the sound will blip off every few seconds , however when played via the Sonos app its fine.However if I use a newer speaker via Airplay I don't have and issues.Is it simply the processing power of these speakers?

Bonjour  Voici mon problème  Lorsque je dis "alexa met de la musique pour enfant" exemple. Elle reconnaît bien ma voix et me réponse "voici une playlist pour enfant" et puis rien et ce peu importe la demande de musique que je demande.Elle fait comme si elle lançait la musique mais pas de son....  J ai tout remis comme usine puis refait toute l installation. Mais cela ne change rien....  Cela est entrain de me rendre fou 🤪..  Avez vous peut être une idée ?  Merci d avance  Moderator edit: Google Translate (French):Good morningHere is my problemWhen I say "alexa plays music for children" example. She recognizes my voice well and replies "here's a playlist for children" and then nothing, no matter what music request I ask for.She pretends to start the music but no sound....I put everything back to factory and then redid the whole installation. But that doesn't change anything....This is driving me crazy..Do you maybe have an idea?Thanks in advance

I’ve been having terrible trouble playing music from my Synology NAS the last few days.It will play a bit of song then cut out, skip to the next, then give up entirely. In the NAS logs it says:Host [192.168.x.x] failed to connect via [SMB] due to [SMB1 not permitted].Reading some older forum posts it says that Sonos now uses SMB2, so why is this error coming up all of a sudden?Is there a way to check if Sonos is using it, or force Sonos to use only SMB2?(incidentally, I tried enabling SMB1 on the NAS temporarily, and it made no difference).

I have Sonos amps and speakers installed throughout the house.  In one room the Sonos Connect is installed so that I can listen to music through my higher-end stereo system.  The Connect is connected to a Pre/Pro controller via a coax cable.  When listening to music though this set up I have to greatly increase the volume on the pre/pro and also have to increase the volume on the Sonos app to get to normal listening levels.  How do I change settings within Sonos so that I don’t have to increase the volume so much?ALSO, and this is the crazy part,  when adjusting the volume I inadvertently turned off my 5 channel power amp but I could still hear the music coming out of my speakers.   How is that possible? If I change the input on the pre/pro to my laptop and use Windows Media Player to play a song and I turn off the power amp there’s no music.Thanks in advance for any help and guidance.

I’m looking at purchasing the Pro-Ject T1 turntable and would like it to play on my current Sonos system in the home - I have the move, ray, one SL (x3) all grouped.  I see that I can purchase a set, the Pro-Ject T1 turntable and five. the question I have is, if I buy the turntable and the five, will this link into my current system and play across all speakers? the other question is, do I need the five, if not what else would I need to have the turntable play across my current system  thanks in advance   

Our band performs regularly at a small club that has a multi-room Sonos system installed for recorded music when the band is not playing. The system sounds really great - loud, clean, excellent coverage of the venue. Our own PA speakers are high end, but they are too loud up front and not loud enough in the back, always a challenge. I would like to patch a line level output from our band’s mixer into the Sonos system when we play. Exactly what would I need to do that? Club owner is hesitant - he seems to think we could harm his setup. He has not told me exactly what Sonus gear he has. All I know is that he controls it all from his phone, and it is high end. We could run a cable to his central Sonos device assuming that it has a line level in… or we could go wireless - I believe Sonus has a device, or we could transmit over wi-fi with a non-Sonus receiver by his central device.Any advice without knowing his exact gear? I’m sure I will ultimately be able to find out, but I would like to

Hello everyone from Rome :-)I write because I need the experts of this wonderful brand!I have a full system with Arc + Sub(Gen3) + One, I only watch movies with 4K discs and Playstation 5.I would like to understand if the addition of the Era300 gives me something more about the Atmos, given that the Arc itself already has speakers that go upwards for the Atmos effect.Does buying the Era300 increase the atmos effect? So I would have the Arc + Era300 atmos speakers?Thanks to everyone for the precious advices!

Hi. I just purchased by first Sonos SL, i set it up but i cannot find Apple Music in Sonos services. i checked the country settings, i uninstalled and reinstalled Sonos, i signed out and in from my apple subscription account ..  What else can it be? it is getting very frustrating..

Can’t add my Sonos to Apple homekit. Searched  all on the web and no solution works. Have tried everything i found. Is there any plan to solve this issue? Loosing my faith in Sonos soon if this not will be fixed imidiatly.

I have an Audio Technica 120-USB turntable with its own pre-amp that I would like to connect to either a Sonos 5 stereo pair or Sonos Era 100 through the new USB-C connection. Can I connect the turntable to the Sonos 5 or Sonos Era 100 on the left side and have it play in stereo with the matching speaker on the right side of my bookcase.  Also, will the turntable sound, once connected to a Sonos Speaker be listenable by streaming to my Sonos Arc in my other main room? Assuming the turntable is connected on the left side speaker, can I then connect a CD changer to the matching Sonos speaker on the right side through the direct USB-C input and if so, will the CDs play in stereo through both speakers.  Therefore, when I turn on the CD player, will the Sonos speakers in the room recognize the unit and play, and then, when I turn on the turntable in stead, will the same speakers recognize the turntable through the connection.  Will the CD player connection also stream to my Sonos Arc in my

I’m looking for advice on how i might improve my current system and if indeed changes will improve it.  Not able to finance multiple upgrades so need to do in phases. I’m looking at Phase 1 purchase this Easter, phase 2 next year. i currently have a Sonos amp to wing I’ve connected a Pro-Ject turntable and Terri stand alone 1990’s Polk speakers. These act as the front right and left speakers.  The surround speakers are two Sonos Fives in a vertical position so confused for stereo sound. My question I guess is what can I add to this system to make it really sound better?1: Will adding a Soundbar really make a difference, if so is the Arc the best choice?  2: Is that Preferable to adding a Sonos sub woofer, which one?3: What should i prioritise for phase 1, Soundbar or sub woofer?4: Even though i love the old Polks would the system be better enhanced by replacing them as front speakers with speakers from Sonos? Would i be better served by moving existing Fives to replace Polks and buying

Hi all, I recently moved into a house with existing wired ceiling speakers right above the TV unit and I already own an ARC, SUB and two Ones as surround. Is it possible to hook two speakers to the SONOS system? Would that be an overkill for what I already have? Thanks