Spaces & Setups

Odd one here. I create a new album every year from Proms concert mp3s and store them in an album named “Proms (yyyy)”.Time was when I clicked on the album name when I searched for “Proms” under albums it would list all the tracks. Now on all those albums I get no songs (tracks listed). I can find them if I search the track individually and they play. I am getting this on the Mac controller, iPhone app and Sonophone app too. But other albums I’ve recently ripped eg “This is where I came in” by the Bee Gees shows the tracks fine if I search via albums and then click that one Really odd Any ideas gratefully explored!

I am building a patio that will house 2 TV’s (most likely Samsung),  and the wall are open so I can still run all the cables I need to make the system work.  How do I set up/connect 2 tv's to one sound bar (sonos arc), one sub, and additional speakers?  

I have a Beam S2 hooked via HDMI to my C3 LG OLED TV via the eArc port on the LG TV.  I have a DirecTV Genie mini hooked via HDMI to port 1 on the LG and Apple TV hooked via HDMI to port 4 on the TV.  Months ago, I programmed the DirecTV remote to work with the Beam and the LG TV.  All worked as desired with the DirecTV remote controlling the volume of the Beam directly (meaning, not changing the TV’s volume per se).  This allowed me to change channels on the DirecTV Genie as well as control volume as well as turning the TV off & on.  Suddenly two days ago, when trying to raise the volume via the DirecTV remote, the Beam would raise it the volume to the maximum after a delay.  Trying to lower the volume using the DirecTV remote would, after a delay, slide the volume all the way off (not muted, just set all the way down).  I have tried reprogramming the remote, resetting the Beam, the TV and the Genie, trying a new DirecTV remote I happened to have, checked firmware and all that via

Hello everyone, I currently have 2 Era 300, 1 Arc soundbar, and 1 Sub Gen3. I want to improve my system. It seems that I can add a second sub, but I would like to know if it is possible to go further, for example by adding 2 Era 300 in the front or 2 Sonos Five. However, I can't find this information anywhere. What is the limit on the number of speakers for a home cinema?Sorry for my English, it's not my native language :)

A thread here, “Show the Composer tag on the Now Playing screen,” started 11 years ago and was closed 4 years ago. Scores of users pleaded for composer information, essential for classical music and other genres, but Sonos didn’t add Composer to the Now Playing screen and afaik didn’t respond.I’m making the same request but for related Sonos controller screens: track lists (like album listings or Queue) and Song Info. For example, here’s a screenshot of the Song Info for a track on a classical compilation album. The composer, Stravinsky, isn’t shown anywhere in Sonos but the information is stored in the library: if I go to Composers and choose Stravinsky this album and track are listed.The only way I’m currently able to identify composers on compilation albums in Sonos is to go back to iTunes or dig out the CDs I have boxed in a closet. The need to do either is absurd.If someone at Sonos reads this, please pass it along to the development team. It is not a niche issue!

Hey.Went on a holiday trip for 14days, came back today and now my beam wont start up.i always unplug my devices when going on a longer trip. I plugged in the power and nothing happend, after a hour or like the beam ia getting warmer (bottom). It seams to me its damage. anyone with ideas?  

Will you please just revert to the previous app until you've cleaned up your mess? Is nobody in charge over there?*Moderator Note: Modified subject in accordance with the Community Code of Conduct.*

Have tried to factory reset play one, can’t get beyond orange flashing light I’m trying to add play one to my network of Sonos products but getting error 1,002  help please

I have a Sonos beam/soundbar/sub connected tomy TVs and want to extend the sound to an indoor/outdoor patio space, can someone recommend a simple wireless Sonos speaker option? Thx 

Hello experts! Advice?I have a move and a move2  and they work just GREAT together using airplay... Chose both and crank it up!! . I can even select my TVs and it will show the song and album art from Spotify.. im sure this is old news to you yall ...but Im thrilled! Having so much fun I'd like to buy one or two or three more speakers to fill in the rest of the house..What is a good older Sonos that I could find on FBmarketplace or eBay that would work  on airplay along with the current two Moves? Battery is optional.Thanks y'all! 

I can not activate my sonos move although it is connected to the System and i can See the move in my app. What should I do? 

Looked at my Sonos on the 16 July 2024 and noticed an update for my system (Sonos OS: S2).Is it worth updating, as my previous experience was dismal and disappointing and we all know how that May update went.What has been peoples experience with the July update??

I cannot remove my surrounds,  they are Era 100s.  I have an Arc , sub gen 3 and era 100s.  When I click remove surround I get the message “ there was a problem removing your surrounds. Check the network connection and make sure your products are powered on”. they are connected, powered on and working fine,  I want to ove them to a different room and try using them as a stereo pair (before potentially buying a new pair (or something else)  as surrounds. Makes no sense.  I could try a factory reset but I don't want to then find I can't use them at all- not confident - maybe if is to do with the new app?

Sonos Ace support Bluetooth.  ERA100 support Bluetooth.  So they both play nice with each other, right?

Hi folks, I looked on the website of a Sonos dealer in Porto, in Portugal & was shocked that delivery would not take place of a Beam Gen 2 soundbar for 6-9 months! Why is this please? I also checked Amazon.es & .de & they also say delays of months…..1-2 months for .de MTIA

You say that the ability to play locally stored  music will be restored in July.  It is 21st July now. How long do we have to wait.Why was the new app released before this really important functionality had been implemented. 

hi so i cant seem to connect my sonos roam 2 to my ps5 or my speakerless monitor because my monitor needs a headphone jack and sony have disabled the use of bluetooth speakers 

I’ve used and loved Sonos products for years, but the changes in the system over the past couple of months are terrible. The functions on the controllers are super slow, some features no longer work, and I thought I’d check out the site and see if there’s anything I’m doing that’s wrong, but everyone else is frustrated too. I have way too much invested to jump ship, so I’m going to wait for the updates. I’m just really disappointed that a company that was so innovative and had wonderfully functioning software has dropped the ball.

I have, this week, taken delivery of my first Sonos products.  I have an Arc, Sub Gen 3 and 2 x Era 300.Ideally I would like to:stream music to the Era 300 configured as a Stereo Pair Watch Dolby Atmos enabled Blu Rays via the soundbar utilising the Era 300s as my rear surround / Atmos speakers Game in Dolby Atmos in the same configuration as  no. 2 aboveAll of this was possible with my previous receiver based system (albeit stereo music was played via my front left and right speakers)Is this achievable without having to ‘remove surrounds’ and re ‘add’ the era 300s as a stereo pair (and vice versa).  I have read something about using multiple systems and controllers (presumably another device with the Sonos app installed). Can you please help?CheersJohn

I currently have the setup as in the below picture and am looking to replace the four Sonos units (Sonos currently work as I still have the March version of the iOS app and 16.2  - but I assume soon it won’t work anymore). What can you recommend (I want an easy-to-use, no nonsense app)?Any other thoughts about my setup (I am also planning to at some point replace the connection to my stage piano with a wired one - but at the moment something in the cat6-in-wall-wire isn’t working as it should). 

Sonos customer service tried to help me today (for crappy app problems with the speaker!). Now two of our other smart devices won’t connect to our Network.  Does anyone gave a guess of what the Sonos rep might have done,  so i can undo it?

Since the terrible app update, if I select ‘top tracks’ for a specific artist and press play, it stops after the first track and I have to select each one individually. Does anyone know of a solution so that they play through the list like they used to? Whilst not flawless, the app used to be intuitive and easy to use but now it’s the opposite…

Is there any way of rolling back to the previous app version, the new one is almost unusable, searching editing playlists. I am no just using Spotify and playing through speakers. Any suggestions or thoughts Sonos are not really responding to the community on any updates - or are they? 

My beam gen 2 stopped working, just shows the white LED blinking, no matter if I unplug and plug again. Buttons don’t react either. I cannot see it in my Sonos app, nor via airplay. It’s just 1,5 years old

I would like to know what happened here. Playing on my Sonos system last night. App is playing in wrong rooms and arbitrarily skipping songs. I have a large system play bass ,sub ones or twos .move and honestly not an inexpensive system. embarrassing entertaining and people can’t listen to what they want to listen .to you guys need to fix the problem here . Where’ s your quality controller in development? Don’t you check these things before rollout?  When will there be a fix?