For two weeks now I am the proud owner of a Samsung Q95T TV
When I installed the Sonos playbar to work with the Samsung One remote I followed the following instructions → https://support.sonos.com/s/article/3444?language=en_US
This worked like a charm.
However suddenly today the One remote no longer communicated with the Playbar, no matter what I tried (followed the instructions again , did a hard reset of my playbar etc. ) nothing worked.
After browsing through the community I found a workaround (Select Samsung as home cinema brand).
I am nit-picking here but what I do not like is when I now press volume up/down it says Samsung instead of Sonos and of course I can perfectly live with it
But I just want to know Why do I need to select Samsung as brand to get my Sonos to work. ?
--------- Workaround ----------
Instructions on Samsung TV:
Go to Settings -> Universal Remote -> New Device
Select Device Type: Home Theatre System
Select Brand: Samsung (instead of Sonos)
Select Home Cinema Configuration: Optical
Start "Power Test" and always hit "No" (unsuccessful) until the 4th power test, there select Yes (home theatre system turned on/off).
After this the Sonos Playbar can understand the IR commands emitted by the One Remote, without the One Connect box needing to be in line-of-sight.
Change remote on Sonos Playbar:
Start the Sonos App
Go to More -> Settings -> Room Settings-> Room with TV/Playbar -> TV -> Remote control setup
Follow on-screen instructions, you will have to learn Volume Up/Down and Mute.