Spaces & Setups

Just hoping someone can help me sort out my sound issues.  I am new here and a bit of a beginner in this stuff so please bear with me.  My TV is a Samsung QR49Q7FAM.  I have recently bought a Beam 2 and two Sonos 1 as surrounds using the Sonos 2 App.  My TV doesn't have E-Arc (as far as I know) so I have a 3 way optical splitter and have connected my TV, Virgin Media 360 Box and a Samsung BluRay DVD player by optical cables as inputs with the output going by optical cable to the Beam 2, using the Sonos supplied adapter.  If I watch a movie or sport with 5.1 output from my Virgin Media 360 Box the surround sound is working as 5.1 and I can hear the rear speakers.  Its good!  Recently I watched some of the Rugby Internationals through the Amazon Prime App on my Virgin Media 360 Box and the sound was also 5.1.  I started watching The Rings of Power through the Amazon Prime App on my Virgin Media 360 Box and got no sound at all from the Virgin Media 360 Box output.  I switched to the TV in

I have two One Sl for my surround sound system with the arc below my tv. One of them is behind the couch that is on the back wall and the second is between the two couches on the side wall. I was looking to buy a sub and don’t know where is the best placement. I don’t want it under my arc. I was thinking fo put it either behind the couch on the back wall and I would move the one sl to the other outlet where I marked on the picture. Or I would put it when I mark the number 1 in the picture and I would move the One Sl to the outlet I mark. Let me know what you guys think. 

Is it possible to create a stereo pair with two Sonos Roam sl via Bluetooth?

Hej.  jag och min fru delar spotifykonto. När hon har kopplat upp sin telefon mot sonos kan inte jag göra det efteråt, utan att i princip göra en nyinstallation på båda högtalare. Går detta lösa på något smidigt sätt? Båda har iPhone. 

Hi everyone,I had multiple Sonos devices throwing error 30 this past week with the update to Sonos v14.9. I tried everything on this forum, including factory resets (about 20 times), unplugging all devices but one working device, plugging devices directly into router with ethernet, even trying to setup a new System in the app.Eventually I discovered the issue was due to using a CleanBrowsing DNS filter on my router. The solution was to go into my DNSFilter router settings, and override each of the affected Sonos devices to a “No Filtering” filter mode.With the DNS filter enabled, the system could see the updates but was unable to apply the update to the Sonos devices. Essentially the devices were bricked. When the filter is bypassed on each Sonos device, they are able to function and update as expected.Hope this helps someone else with similar issue.

I’ve had to turn my Sub (gen2) level down a couple of notches since 18.19. Anyone else hearing this? Was getting deep bass through the floor even on male voices and it was only on +2 which is normally perfect in my room. 

I have Sonos speakers in various rooms of the house.  Some are used often and others are not.  It seems wasteful to keep them plugged in for days/weeks at a time when they are not heavily used. I am looking at plugging some into smart plugs so I can turn them on remotely when I want them and turn them off when not in use.I plan on leaving the speaker connected to the network on all the time, since that is required.Has anyone tried this? Are there any issues I should be concerned about? Thanks,John

Hi, keep seeing all the deals for 20% off subs etc… sadly I cannot partake- my entire system (6 plus units) is Gen 1 so a pointless purchase as don’t want to run on two separate systems… frustrated Sonos owner as I want one but can’t afford the system upgrade… any ideas? EBay for older model and take my chances?

I accessed Spotify premium through my Sonos app and created an extensive Sonos playlist. While I can easily access my Sonos/Spotify playlist while running my Sonos app at home, there is no way to see/access my playlist solely through Spotify while I am away from home. Since I can access Spotify through Sonos, and visa versa, while on my home network, I should be able to access my playlist through Spotify while away from my home network. Per Sonos support, there is no way to do this. Does anyone know how to access a Sonos playlist, created through Spotify, using the Spotify app when I am away from my Sonos system?

I do know Apple TV 4K uses Dolby MAT encoder, and apps like Netflix will show the “PCM Multichannel 5.1” instead of something like “Dolby PCM Multichannel 5.1” for this reason. When I play the same show from Apple TV 4K (PCM Multichannel 5.1) and from the internal TV’s app (Dolby PCM Multichannel 5.1), I can easily find “Dolby PCM Multichannel 5.1” is more dynamic, more detailed and louder.    My questions: Is “PCM Multichannel 5.1” the more RAW and accurate one? Or it is just a downside of how tvOS processes the audio format? Should we use “dolby digital 5.1” in Apple TV’s audio format when we are not watching any Dolby Atmos contents? Thank you in advance!

Hey all! Not an unusual request, I know. I'm looking to buy a Sonos soundbar and speakers for my TV and I'm looking for some advice as my living room TV setup is asymmetrical and I don't have much room for surround speakers. I'm not sure how to tackle this. Main question is - should I bother with rear surround speakers, having sofa in a corner?More questions below. Room layout and pictureshttps://imgur.com/a/z3Ht1vkFor those who can't see the images:  Metric Imperial Room dimensions 4.6m x 3.7m 15'1" x 12'2" Room height 2.3m 7'6" Soundbar-to-ceiling 1.75m 5'9" Viewing distance (soundbar-to-ear) 2.65m 8'8"  Extra info It's a ground-level flat, so I have neighbours living upstairs and no one downstairs I prefer my TV and music rather quiet/mid-level, so I care more about sound quality than the volume I'd like Atmos I'm not worried about the budget too much, I'd rather pay more for sound quality, Atmos support and overall future-proofness.  SoundbarI'm looki

I’m a brand new Port user coming over from the Squeezebox/Logitech Media Server world after 10 years. I’m aware of others that maintain their own digital music collection locally saying that Sonos seems to be abandoning that market segment, but is the S2 controller really that limited that it can’t see the ARTISTSORT tags in my extensive FLAC library and sort by last name instead of first name? Also apparently I can’t set it to NOT show artist names associated with songs in compilations so my Artists list isn’t so cluttered? I knew I’d be trading off some customization options by moving to Sonos and I’m glad not to have to spend so much time tinkering with my SB Touch just to get it to work with my network, but I thought there’d be some flexibility for displaying my music the way I want it to. The Music Library options in the S2 app for iOS (Settings > System > Music Library) are ridiculous! What do others do? Are there 3rd party apps that work well with lossless libraries? Any s

Hi All,I am sure many ARC+Sub Home Theatre owners are following the 14.12 and 14.14 updates issue (sub power drop off with Trueplay) with great anticipation of a fix - and this could be some time yet. Not only are we waiting for the sub presence to return to its punchy self, but we also know Sonos are evolving the overall sound signature.As a result, this has made me think about getting the best out of sound when not using Trueplay. i.e. configuring the system manually (natively).It would be great to hear from people who don't use Trueplay and what speaker positioning tips and tools (including white noise sound testing) they use to calibrate their system. In essence, has anyone dumped Trueplay and found happiness with it turned off? If so, what did they do to get that sound?Thanks,Brad

I use Sonos on Android and want to play music from my device.Please add a feature to allow the Sonos App to scan specific on-device folders rather than default to only the “Music” folder.Use case: Amazon Prime Music no longer allows playing specific songs. As a workaround, I purchased and downloaded music to my device. The Amazon download folder is “Android\device\com.amazon.mp3\files\Music\Purchased” but Sonos only scans the “Music” folder and doesn’t recognize the downloaded music.If I could specify on-device folders to scan, it would solve this issue. This solution seems universal as it would allow playback for all downloaded songs from any streaming service.Thanks for your consideration.

Two questions really:  The main entertaining space in a small private party venue has a system with Arc, stereo subs and two One SL.  The max volume played through the app is not sufficient for the space.  Can the amp be incorporated into the system to increase overall sound?  There are adjacent spaces that would benefit from additional speakers - can additional stereo subs, One SL and hopefully amps be added to the adjacent spaces that can be turned on or off independently?

Perhaps a crazy question, but here goes:I’d like to add in-ceiling sonance speakers in our family room. Problem is, it’s a 2-story tall room so the ceiling is probably 25-30-feet tall. I’d rather not rent a scaffold or lift to deal with it. So that got me thinking: Since there is attic above that room, would it be possible to install the speakers from above? What I was thinking was Step 1: cut the holes from the attic. Step 2: drop a fishing line/rope/whatever through the hole to the floor below. Step 3: attach the rope to the speaker. Step 4: attach the speaker grill to the speaker. Step 5: Carefully pull the speaker up to the hole from the attic. Step 6:???????????? It seems like steps 1-5 will get me a speaker that is in place, but not secured. I suppose the big question is I can you twist down the locking mechanism from the back side of the speaker? (See picture) Anyone have experience with this? Or does anyone have a speaker handy to see if there’s a way to lower the clamps from t

I have had a Sonos Arc for around 2 weeks now & its not fully setup for surround sound (I'm still waiting for my One SL's to be shipped) I knew the issues with the Arc & its incompatibility with DTS, however I came across this article which states that if I turn DTS/DTS-HD to PCM on my Panasonic UB9000, my eARC TV will be able to convert DTS/DTS-HD audio to Dolby Digital 5.1. Am I reading this correctly & has anyone tried this? ​DTS via PCM?​​​

I have a play 5 gen 2 that takes analogue sound from TV via headphone mini jack line out.Could I use an IKEA bookshelf as a surround speaker. Would the play 5 send surround data to the rear . Or am I limited due to the analogue in . Technically I could get pro logic at the least.

I know that this question has already been answered but I have found a simpler and cheaper way for anyone still struggling with this issue.  I brought an audio extractor off  Amazon: 4K Audio Extractor HDMI by OREITo make this all work, plug your source into the input and projector into the output, then plug the sound bar into the optical port. Make sure that in the projector settings the audio out device is set to AV receiver and the go to the sonos app and go though the “tv setup” after this you should be all good. At time of this the audio extractor is only £44 which is cheap compared to others on the market. I hope this helps :) Moderator Note: Modified in accordance with the Community Code of Conduct. Replaced Hyperlink with product name.

I am looking for a little help on how I would go about setting up a system before I pull the trigger and buy a bunch of stuff. I currently have and use a Symfonisk Lamp with my Apple TV which also has 2 HomePod Minis paired in stereo. I typically use this setup for everything except audio with my PS4 and standard cable box as my TV doesn’t have ARC capabilities.I recently ordered a new TV (Samsung Neo 8K) and am thinking of picking up a set with the Beam and two One SL (possibly a sub, although I live in a townhouse so I’m worried the bass would annoy people). I also have a nice Philips hue setup with Sync Box.It looks like I can run the Beam with eArc, but am curious how I’d connect everything to get ALL sound played through the Sonos setup.  Currently, the Philips sync box acts as a “hub” as I connect everything there and have one HDMI connection to the TV.  Would I be running that connection to a non eARC input on my TV and then use the eARC connection TO the Beam? Also, I use Siri

Hello all, I have a Sonos Beam Gen2 and two Sonos One SLs for my TV in the living room. I also have a big CD collection from long ago with some CDs never made it on streaming services. What CD Player can I buy to connect to my sound setup in the living room? Is only way to setup with AirPlay2 and if so, what CD Players come with Airplay2? Thanks!

Why is the NFC not utilized more than on "setup" on the Sonos Roam? I see that the device supposedly uses NFC for set-up, although I don't remember having to turn my device on or hold it nearby my phone for set-up. Anyway, even if it uses it for that, why not also use the NFC capability to make the Roam even more convenient a device post-setup?I have this pair of Cowin E7 Bluetooth Headphones that have NFC in them and when both my phone has Bluetooth and NFC turned on and I tap my phone to the headphones, they automatically connect to each other. It would be really neat if this also worked with the Sonos Roam, since it seems like the technology is in there to be able to do that and it isn't even necessary for what it says it is being used for. Perhaps this could be a software fix? Just update the NFC transmitter, once it's done with whatever it needs during setup, to communicate that it wants to connect via Bluetooth to the device that is next to it? Would be really neat and be able to

I have an Arc & Sub gen 3. I have 2 one SL’s that are used for surround sound. Would adding a beam to a different part of house generate the same sound as that the Arc provides? Looking to amplify sound (not surround sound) towards rear of viewing area. 

My current home has five speakers in the ceiling ready for surround sound. I would like to take advantage of these with a Sonos system to give my TV surround sound and was wondering what the best way to do that would be. I have read some information on the Amp but it’s still a bit confusing exactly how to do this. Also we would like to be able to stream music on these speakers when not watching TV as well. Thanks for the help!!!

When the 14.18 update came along I loved the sound from my arc, sub gen 3 & 2 SLs After running trueplay it feels like I'm back to square one!! Its taken out any impact the sub had, vocals sounds terrible. Dialogue to low! Tried EQ settings, hate putting speech enhancement on as it makes vocals sound tinny! if you're happy with the sound don't run trueplay! Sick of this sonos setup being so inconsistent