Spaces & Setups

I am having trouble connecting to my Play:3 so I attempted a factory reset. My steps:1. Unplug device2. Hold Play/Pause3. Plug in deviceIt flashes white for about 10s, then starts flashing amber. At that point I stop pressing Play/Pause.  It the continues to flash amber pretty much forever... well I gave it 10m but I'm assuming it won't process to green. Please help if you have ideas! TY 

Hello…..is it possible to charge a Roam speaker using a USB C connection?  Not talking about the cable into the speaker, but the other end going into a charging port.  The cable provided uses a USB A connection, and I would like use a USB C connection.  

My old distributive amp died. I have 6 zones with two speakers each. What do I need in the way of Sonos hardware, to get this working?

How come YouSee suddenly stopped working in the app and how come you suddenly change my home country in my profile from Denmark where all my speakers are bought, to Netherlands? 

Hi all. This may not make any sense but recently while playing CDs on a cheap DVD/CD player the sound cuts off periodically but ONLY when running through the line in of the port and ONLY when the port is set to Pass through from my pre amp. If I set the port to variable the music does not cut out. It should also be noted that on my metered pre amp the VU meters seem to always have a signal in that there is always movement. The CD player is connected to the pre amp via RCA cables and not into my pre amps DAC via coaxial cable as I am not sure my pre amp DAC works. Any ideas?

I’m adding 2 x Era + Sub Mini to my Sonos setup. Want to connect my Audio-Technica turntable to the stereo-paired Era 100s. I already have a Sonos Port. Should I connect my turntable to the Port or one of the Era 100? Any difference in the Era 100 performance? What would you do and why? :-DAndersCopenhagen, Denmark. 

how do i set up sonos to play my favorites from Spotify?

Lately I have had a very hard time connecting all of my speakers to my Sonos. I have 5 speakers in my workout room and every time I workout at least a couple of them will not connect and I have to go through the steps of unplugging the Wi-Fi router and then waiting for it o connect again and even that doesn't connect all of them. I used them for 3-years without ever having an issue and then it started and I don’t knw why I am having so much trouble connecting. Please Help :-(

I own a Sonos arc and sub 3, I’ve rebooted them because my sub was not connecting with the arc. Now I got both on the same WiFi, however, while trying to set up surround sound, it’s staying that “I need 2 compatible speakers to make surround sound. Make sure your products are powered on and connected to WiFi.”  I’ve googled, searched YouTube and can’t find any resolution to my issue. Hope someone is able to help.  thank you

This is probably quite a basic question, so thanks for help in advance.Set upI currently have two Era 100s in stereo. I’m considering getting a Beam (gen 2) and a mini sub, and also an extra Era 100 for a different room. Questions1) What set up do in need if I want to use the Era 100s as rear speakers for TV, but have a stereo set up for listening to music? How exactly will music through Apple Music work in this set up?  2) I presume it is easy to then have a Era 100 in a separate room so that the living room set up (era 100 x2, Beam and mini Sub) and the separate room Era 100 as a separate speaker such that the same music plays in both rooms, but either system can be switched off.  3) In the living room I want the Era 100 as rear speakers. However, one of those is currently connected via a line-in to a record player so its location is fixed and not in a good position to be a rear speaker. I can’t really move the record player. Any suggested solutions to this? thanks for any help/sugge

Is it safe and recommended to stack Sonos Amps?

I’m using the Beam Gen 2 as a surround sound system with Sinfoniks. I’m considering adding a Roam to listen to the TV sound in another room using the group function. Is this possible?

i have a restaurant - here’s my set up:Six Samsung TVsSix Beam G2Comcast business modem/wifi one guest wifione private wifiSonos 2 app on ipad that has current OS and connected to private wifiNeed to use the sonos app for background music when the tv sound isn’t on, but the picture is - like on a soccer gamei have had no issue setting up the beams set up on wifi private on the first try, naming them, connecting back to tvs, grouping them.  however, going back onto the app - once it’s been closed  or ipad has gone to sleep, some or all cannot be found, the spotify app from sonos doesn’t see any or all etc. i have tried factory resetting all of them then connect the first one to ethernet in order to use sonosnet, except the sonos setup app won’t connect to set up that way. I have reset them all multiple times and they all get connected but don’t stay connected. So it must be my comcast modem with wifi built into it right? calling comcast didn’t help as they said they don’t help with this

In looking at https://support.sonos.com/en-us/home, do I need to do anything more than these steps in order to register my Sonos? I already created my account and logged into it on the SonosCheck your Sonos system’s registered email addressIf you’re not sure which account your Sonos system is registered to, follow the steps below to check using the Sonos app.Open the Sonos app for iOS or Android.From the Settings tab, tap Account.Here you’ll see the email address that your account is registered to.https://support.sonos.com/en-us/article/check-your-sonos-system-s-registered-email-address

I have an owner occupied Air BnB. I have 6 zones w amps.  I’m trying to restrict  the guest from using two of my zones. does anyone try to configure this out before? thanks buim

Looking to label my Amps as I will have a centralized stack. Can I put magnet stickers on them or will that impact something internal? Sorry for ignorance.

I have a small wine shop. We have indoor retail space (1100 sq ft), an outdoor deck in the front 18x30 ft, and a small bench outdoors on the side. I want to stream background music in the 3 zones and manage volume separately. I currently stream Pandora for Business. Will 2 pair of outdoor speakers and the Amp work? How would I connect iPad/iPhone to stream Pandora? Bluetooth, cable? Or would I need another device?

Is there a feature to speed up play? This is a useful and common feature on other podcasts and audiobook apps.

My B&W AM1 speakers have started to ‘crackle’, is it likely the Sonos Amp has overpowered them and blown the drivers? Thanks

"Is it possible to create a shortcut on iOS to activate night mode on a Beam bar at a certain time or through Alexa?"

Sonos Ray appears in Control Centre AirPlay list but NOT in HomeKit app.  Tried adding using ‘other’ options and though a Speaker icon appears - assume it IS the Ray - message indicating HomeKit cannot connect, ensure iPad is on network?

Hi all,I currently have 2x sonos 5s, 2x sonos ones and a sub in my living room. I can only use them to play music at the moment because they are connected to a soundbar or amp. Is it possible to get a Beam gen2 and then connect all the speakers to the tv? So basically the Beam would need to act as a center speaker. I have a fairly large living area (10m x 5m with 4m+ ceilings) so only a beam (or even arc) with 2 rears wouldn’t do the trick. 

Hi. I have just purchased an era 300 to add to an existing Sonos 1 in our lounge. How can I get these so that they are permanently grouped and always come on in sync, either on the alarm or when I ask Alexa. It worked fine when I had two Sonos 1s paired but recognise I can’t do a stereo pair with the different products but i do still want to group them so they play together. 

Hii i want to create two sets of sonos in one living roomSet 1two sonos era 300 in the front And one sub gen 3 Set 2Sonos arc Sonos sub gen 3 Two era 300 as soround Can i create two different configuration for this two set and change them in thr application ? I want the first setup to be used as a stereo setAnd the second as a home theatre set Thank you

Sonos S1 Controller hangs at startup on my Mac.  Wondering if there is a solution that does not involve disabling NordVPN.Here is stack trace, seems to be the same as this Sonos S2 issue that was reported for a different VPN product, Analysis of sampling Sonos S1 Controller (pid 22295) every 1 millisecondProcess: Sonos S1 Controller [22295]Path: /Applications/Sonos S1 Controller.app/Contents/MacOS/Sonos S1 ControllerLoad Address: 0x10f1c5000Identifier: com.sonos.macControllerVersion: 57.14.37030Code Type: X86-64Platform: macOSParent Process: ??? [1]Date/Time: 2023-08-26 12:44:22.693 -0700Launch Time: 2023-08-26 12:43:57.445 -0700OS Version: macOS 11.7.2 (20G1020)Report Version: 7Analysis Tool: /usr/bin/samplePhysical footprint: 96.8MPhysical footprint (peak): 96.8M----Call graph: 7920 Thread_922607 DispatchQueue_1: com.apple.main-thread (serial) + 7920 start (in libdyld.dylib) + 1 [0x7fff2032df3d]