Spaces & Setups

 To the Sonos Support and Development Team,I am writing to express my deep frustration regarding the fundamental software limitations of the Sonos Roam. I purchased this device specifically for its "smart" capabilities over competitors' Bluetooth-only speakers, yet these features are practically unusable outside of my home network.My primary grievances are as follows:1. Failure of the "Roam" Concept:It is unacceptable that in 2026, a premium device named "Roam" cannot seamlessly manage multiple Wi-Fi networks. When I take the speaker to a friend's house or a relative's home, the device fails to adapt to the new environment.2. Forced Factory Resets: Currently, the only reliable way to connect the speaker to a new Wi-Fi network is a full Factory Reset. Forcing a user to wipe their entire configuration and system history just to change locations is an outdated and poor user experience for a modern smart device.3. Insufficiency of "Bluetooth Mode" as a Solution: While I am aware the Roam h

I see where newer Sonos speakers with voice control can activate Hue lights. For those of us with older models currently the Hue Sync Desktop app involves direct connection to your PC which is not where most of speakers are located. It would be great  if it could be more integrated like the Spotify connection for Sonos where Sonos and Hue are directly connected through the Sync option on the Hue app. Being able to choose which speakers and what playlist just like you can currently with Spotify and Hue would be a great feature to have.Thank you,Dan Spinella

I have a Sonos One and a Roam speaker.  Both have voice, and I use Sonos Voice control.My main source is BBC iPlayer (also use Deezer) but will not use Big Tech products - one reason I bought the Sonos was that the Voice facility is local not cloud/BigTech based.The speaker won’t recognise a request to turn on BBC iPlayer, so I have to do that through the app (half a billion users of BBC haven’t got through to Sonos..!) but previously, if I ask it to turn on, it would have turned on whatever was previously playing.  Now, it just says “this speaker is not a home movie product”…Obviously, something has changed from the Sonos end...does anybody know what?

I have Sonos Era 300 and Roam 2 in my little bedroom. I take Roam 2 when I travel. The new speaker Sonos Play 2026 seems good. I am thinking to buy one more Sonos speaker. Someone said buy another Era 300, but my room is really small though I can still put it in. So now I am really hesitating buy another Era 300 to make pair or buy new Sonos Play? I do have Samsung 11.2 soundbar in my living room. So I don’t need any speaker in living room. I also have 1 Bose portable smart speaker in my bedroom. So currently 3 smart speakers in my bedroom, 2 Sonos and 1 Bose. Plus 1 XiaoMi smart speaker in my ensuite bathroom. Those speakers can play same music via airplay/airplay 2. But only Ear 300 support Dolby Amos. If Sonos Play 2026 support it as well. Then my next speaker purchase definitely is Play. But unfortunately Sonos Play 2026 is not support Dolby atmos. As you know my bedroom is small. So could you please make recommendation buy Era 300 or Play 2026? Many Thanks.  

It is unacceptable that a program that completely depends on an app would end support for any of its devices. Especially ones only a few years old. I have a house full of Sonos speakers and was planning on adding more, but not if the support is obsolete or will end a coulple years out from any future OS. 

I found a Roam speaker at Gatwick Airport. please get in touch if it is yours

Here is my wondering my current setup at home is :play 1 in the bedroomplay 1 in the bathroomsony home theater amp with 5.1 setupno audio setup on my desktop pc at the moment ( tv as monitor with hdmi earc input) I'd like to add a turntable in my living room and be able to multiroom the sound to all the system In order to do thatMy plan would be :connect the turntable to a sonos port or connect gen 2 the opt coax output to my sony amp install sonos amp with passive hifi speakers at my desktop with the earc output With this, i think it solves my problem otherwise , any suggestions? I was also thinkin about stereo pair of era 100 with line in adapt to an opt / rca converter for the monitorOr another port connected to an active pair of bookshelves  note : I listen to lossless streaming services ( apple music and qobuz) Thanks    

After a lot of frustrations and a lot of troubleshooting I have finally got my network and Sonos playing nicely. I run a Cisco enterprise network at home. WS-C3850-12X48U-E switch and AIR AP3802I and AP1562I access points. Switch configuration:IGMP has to be enabled for the VLAN you have your Sonos connected toip igmp snooping querier address xxx.xxx.xxx.xxx (VLAN interface IP)ip igmp snooping vlan 410 querier address xxx.xxx.xxx.xxx (VLAN interface IP)ip igmp snooping vlan 410 immediate-leaveSince I have Sonos Era 100 Pros. If you want them to be able to use more than 15.4 watts of PoE power you need to enable LLDP.  After that they’ll use 30 wattslldp runPorts are configured as access ports with spanning-tree portfast switchport access vlan 410 switchport mode access spanning-tree portfastThat’s all I needed to do on my switch.I run a Cisco mobility express controller on 2 of my APs to manage my WiFi network. You have to enable mDNS for the VLAN your Sonos is on. You should also add

Ho do you remove a song selection from the screen on the sonos2 app

It is weird to have the Mac app’s view of the Sonos Favorites (beloved, correct) and the iOS app’s view of the Sonos Favorites (graphic-heavy, weird, unc) so very different. But I have a very, very simple way out of this mess. In the iOS app settings, there should be a setting:Sort By:( ) Alphabetical( ) RecencyTa-daaa! Everyone gets what they want. 

I have a HomeKit scene that plays music to multiple Sonos speakers. I just noticed that for some reason it’s creating multiple groups, each playing the same thing, except one group. As an annoying consequence of this, as they’re playing an Internet radio station, the different groups sometimes get out of sync slightly, resulting in an annoying echo effect as some speakers are very slightly behind the others. If I go into the Sonos app and move all the speakers into a single group this fixed is, but that kinda defeats the purpose of having an automation to play the music. Is there anyway to control this to get it to just create a single group? My assumption is that this would need to be on the Sonos side of things, as HomeKit just sees the individual AirPlay speakers.

Hey - I’m doing an addition and it’s going to be an 18 x 26’ Golf simulator/Theater addition.  I’ve started my research and would really like to go the Sonos route but have seen some conflicting information on if its enough to power my room with my distance from where the speakers will be behind my impact screen.  I’m going to have a 16’x9’ Screen and want to have my walls built to house the speakers and was thinking that I’m going to do a Center sound bar with 2 channels behind the impact screen, along with a sub or two behind the screen and then two side channels mounted to the side of the couch, and then possibly two rear channels.  My overarching question is am I too far away from the screen (Sitting approximately 24’ away) to get the benefit of the Sonos system or am I better off going in wall speakers with an amp/reciever? Thank you!!!

Avec quel autre produit puis-je compter ma spaire sonos Move 2 

The Sonos Port is designed to be connected to external audio devices, it is the sole purpose of this device. Those external audio devices are likely to add latency due to audio processing. It makes no sense to expect users to remove audio processing just to have the port be able to almost be in sync with other sonos devices in the house.  To resolve this, the sonos port should have negative delay.   This is how I believe it should work. Obviously adding negative (future) delay is impossible. When a Sonos Port is configured with a negative delay of say 60ms, and it is joined into a group with other Sonos devices, the OTHER devices should have a positive delay of 60ms added to them, which would allow the port to be in sync with the entire group.  When the Sonos Port is removed from the group, they would remove that added positive delay. I know this has been discussed in other topics which are all closed now, but this device really takes a hit when it can’t function with a good chunk of A

Since the big app fiasco in May 2024 (I think that’s when the disaster happened) I’ve been using the old S2 app on my system and prevented any updated. This was due to me trying the new app on the first day on my iPad and hating it and then removing that and since then only using my Android devices.I’ve kept an eye on things mainly in the areas which I use the system - internet radio and streaming FLAC files from my NAS.Recently though I’ve virtually stopped streaming from my NAS and mainly airplay from my iPAD to the speakers and that is sufficient.I’ve noticed over the last few months that the old app was very laggy mostly communicating with the older play1 speakers.So today I updated to the latest version and whilst I’ve not used it much yet, I think it will be fine for my current uses. I’m not too keen on the user interface but that might just be a case of me getting used to it. I won’t condemn it until I’ve played with it for a couple of months :-) 

I’m looking for some upgrate advice!   I have a Beam Gen 2 and a pair of Ones as rear speakers, which I have had in place since 2018 or so,  I am considering upgrading the Beam to an Arc, but not sure if this is the right next step. I don’t have a Sub, so getting one is an alternative option.It is a large living room with a 55” tv.   I would welcome any thoughts on an uograde witgh limited funds - should I get a Sub 4, or change the Beam to an Arc?  Thanks. 

Hi everyone,I’m currently enjoying my TV setup with the following configuration:Sonos Arc + 2× Era 100 + Sub Mini.Lately I’ve been thinking about upgrading my system to take fuller advantage of Dolby Atmos, so I’m planning to purchase two Era 300 speakers in the near future.However, it feels a bit wasteful to let my two Era 100 speakers go unused once I add the Era 300s, since they’re still excellent speakers.So I’d really appreciate some advice from the community.If I end up with the following setup:Sonos Arc + 2× Era 100 + 2× Era 300 + Sub Miniwhat would be the most appropriate way to place them in a room? Has anyone tried integrating both Era 100 and Era 300 in the same home theater environment?Alternatively, would it make more sense to skip the Era 300 purchase and upgrade the Arc to the Arc Ultra instead?I’d love to hear your thoughts and experiences.Thank you so much!

Reconnect device (Move) to existing system

This post is not for everyone as it involves a Mesh Network and requires a wired backhaul for best performance.If you have a family that spends a lot of time outdoors in the summer on the patio, deck or poolside; you (or they) may be using a Sonos Move (1 or 2) and/or Sonos Roam (1 or 2). On the other hand, you may want to install Sonos outdoor speakers (wired to a Sonos Amp) that will be located several yards (meters) away from the main dwelling; or Wi-Fi struggles to penetrate walls adjacent to the exterior.There are several ways to resolve the issues I just mentioned. However, I’d like to focus on one and that’s an Outdoor Router. Outdoor routers can be powered by PoE (Power over Ethernet) or Electrical.I recently installed one by ASUS; the “ZenWiFI BD5” Outdoor Router. It’s a full-blown dual band 2.4Ghz/5Ghz Wi-Fi 7 router that I converted to a satellite node on my existing ASUS AiMesh network. When considering an outdoor router to be used as part of an existing Mesh network it’s b

Hi everyone,I am ready to push the button on a home theatre setup involving the Arc Ultra / ERA 100’s and a Sub.Currently I have an LG Soundbar which has 2 HDMI inputs. I connect my Panasonic UB9000 directly to it for audio as it shows zero lip sync issues from any source.I have a 65 inch LG G5 TV.My full connected devices would be:Sky QApple TVXBOX Series XPanasonic UB9000Now I know that from my UB9000 I would have to then send Audio/Video to the TV HDMI, and the Arc to my eARC HDMI and let the TV do all the work.My issues before buying are mostly with SKY Q and how well this works.Ideally I need to know whether with my setup I am likely to get any Lip Sync issues, and also… I don’t really want the sound coming through my rear speakers when watching standard TV.Any advice would be appreciated.

Hi everyone,I am currently fitting out a new detached home office which is a 10x20 steel-framed portable unit (you can see the structural specs and interior layout here: [redacted]I want to create a seamless "Work from Home" audio environment, but I have a few concerns about the acoustics in a metal-clad building:Acoustics: Because the walls are steel-framed with sandwich panel insulation, I’m worried about reflections. Would a pair of Era 100s be enough for a space this size, or should I go with a single Sonos Five to get better depth in a "tighter" acoustic environment?Connectivity: Since the cabin is essentially a metal box, I assume the WiFi signal from my main house will be weak. If I run a dedicated ethernet cable to the unit, can I use a Sonos Boost or just hardwire one speaker to create a stable SonosNet inside the cabin?Mounting: Has anyone had success wall-mounting Sonos speakers on modular sandwich panels, or should I stick to floor stands to avoid vibrations against the ste

Adding my voice to the mix (excuse the puns) because it’s incredibly important to me and a large portion of Sonos’ customer base.Supporting the integration of Home Assistant Voice - just wake-word integration like the existing Amazon Alexa and Google Assistant, would make this the ultimate multi-room audio setup for smart home users. Sonos would become the number one pick for all smart home users, providing options for cloud or local voice control of smart home integrations, plus high quality consumer sound systems. It’s your market to corner!Please, Sonos, consider working with the team at Nabu Casa to provide support for local voice control of Home Assistant using your smart speakers! 

I am building a home automation controller, repurposing a B&O Beosound 5 as the control unit, which is driven by a Pi with a python backend and angular UI. I am using v1 sonos connect as my music players. Apple music is setup and working correctly via the sonos app.I am able to enumerate albums/playlists etc using the Apple music rest API, with a dev & user token. If I send a play with a URI for a single track, it works. I am using soco as the library to send the play command.If I send a URI for a playlist or Album from my library, it succeeds in sending it, but then nothing plays and the App shows the URI with a message that there is an issue. uri = f"x-rincon-cpcontainer:1004206capple:libraryalbum:{library_album_id}sid=204&flags=8300&sn=1" 

I know what you’re thinking.  I’m beating a dead horse.  But I still think it’s a valid ask, so here we go:I want to be able to have two sub minis in a room, just like you can have 2 sub gen 4’s.  My reasons are this >I already have one sub mini with my system (Arc + 2 Era 100’s + sub mini) but want to have wider coverage of the bass. Before you say “just get a sub gen 4”, I will tell you that I prefer the bass ‘sound’ of the mini over the sub gen 4.  I find the bass tighter and more controlled with the sub mini.  So it’s not just a question of more bass, but the different type of bass each of those products produceSonos has the ability to allow two sub mini’s in the same system since they already do with the gen 4’s, so I wouldn’t think it’s a huge engineering hurdle to allow the same with the sub mini.  And it would be a win/win imo.  Those of us sub mini owners who want a second one attached to our system would be happy, and Sonos would sell more subs.All this said, I still now f

 I’ve have read in some topics about how some devices index local libraries differently.  Would it be possible to allow the user to choose which device is the one that executes the index. ( Associated Product ).  This morning I used the old S1 app to check which device was the “Associated Product”.  Within a half hour or so it changed from the Arc to the Port.  Guess it can’t decide which one is best to perform an index. I’d like to be able to look at a list of individual devices and check a box that would assign a device as the “Associated Product”.