Skip to main content
JohnG666
Enthusiast II
January 25, 2026

I’ve finally updated to the current app

  • January 25, 2026
  • 25 replies
  • 1092 views

Since the big app fiasco in May 2024 (I think that’s when the disaster happened) I’ve been using the old S2 app on my system and prevented any updated. This was due to me trying the new app on the first day on my iPad and hating it and then removing that and since then only using my Android devices.

I’ve kept an eye on things mainly in the areas which I use the system - internet radio and streaming FLAC files from my NAS.

Recently though I’ve virtually stopped streaming from my NAS and mainly airplay from my iPAD to the speakers and that is sufficient.

I’ve noticed over the last few months that the old app was very laggy mostly communicating with the older play1 speakers.

So today I updated to the latest version and whilst I’ve not used it much yet, I think it will be fine for my current uses. I’m not too keen on the user interface but that might just be a case of me getting used to it. I won’t condemn it until I’ve played with it for a couple of months :-)

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

25 replies

Show previous replies
JohnG666Author
Enthusiast II
February 14, 2026

I still haven’t had any major issues since going on to the latest version but once again I stress that I’m only using it for internet radio these days.

Regarding the app reviews, I suspect that the majority of people only bother giving ratings when they are pissed off about something - a bitl like support forums if truth be told. 

We as users/customers are probably all a little guilty of keeping quiet until something goes wrong :)

 

    kassey22000
    Enthusiast II
    February 17, 2026

    I still haven’t had any major issues since going on to the latest version but once again I stress that I’m only using it for internet radio these days.

    Regarding the app reviews, I suspect that the majority of people only bother giving ratings when they are pissed off about something - a bitl like support forums if truth be told. 

    We as users/customers are probably all a little guilty of keeping quiet until something goes wrong :)

     

    Yes folks on forums often complain, but that does not explain why for years the Sonos app in both stores was rated very highly.  Why do you think the executives at the time of the New S2 app (completely redesigned from the ground up) refused to rename it S3 or something aligned with past app updates?  They knew it was a stinker out-the-gate and also knew by keeping it S2 they could get the benefit of the past 4+star reviews.  It was a con-job and some ultimately paid with their jobs/careers.   

    I trust that the latest reviews aren’t just complainers.  Too many reviews mirror what my family and friends have experienced even to late (even with Sonos’ now reduced tech support - compared to 3yrs ago).  

    Glad others are having little to no issues.  In at least one household, we’re keeping an eye out on the most recent reviews and posts here.  

    Happy listening.  

    106rallye
    106rallye
    February 17, 2026

    Not calling it S3 might have been because there's been no split like S1/S2, with speakers being left behind on older software..

      JohnG666Author
      Enthusiast II
      February 17, 2026

      I totally agree that Sonos went overnight from a reliable company with reasonable software that mostly worked fine for the majority of users to an absolute shambles and seemed to not give a damn about the high percentage of users who suffered terribly with the disaster app release. In addition to releasing software that was nowhere near being complete, they did it without giving user the choice to not update their software.

      I was lucky in that it updated on both my ipad and my android phones and I was able to get an old version of the Android app (S2 from just before the disaster) and I used that until a few weeks ago. I had to delete Sonos from my iPad because there was no way of going back. Also luckily, the first release of the software didn’t update the hardware so it was possible to go back.

       

        JohnG666Author
        Enthusiast II
        March 8, 2026

        When and how are we supposed to know that an update is now available for “my system”?

        I had the update for lock screen notifications a couple of weeks ago but I still can’t see anyhing about it and when I check for updates it is fully up to date.

        This sort of releasing of features surely must cause more confusion than it solves?

         

        Terms & ConditionsAccessibility statement