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This topic is older and might not have the most up to date information. Please click here to see a list of more topics around the same subject. When asking Alexa to play Spotify through Sonos Arc it would say: "This device is offline".When asking through an Alexa Echo device it would say: "Sonos is offline".Playing Spotify worked fine when not using Alexa.
Turned on Sonos Voice Control and it works great. Problem is that the volume of the Voice Control reponse is much to loud. No matter what the level of music playing is the Sonos Voice Control reply seems to remain constant … but the volume is problematic as it is so loud. Hoping there is a way to control and change the volume of the Sonos Voice Control response voice. Does anyone know how to do this and are you experiencing the same problem where the voice response is much much too loud ? The command “Hey Sonos Voice Control Softer” does lower the level of the voice control response. If I set the music level louder though the voice control level seems to then match the music level volume. Problem is that playing music at 70 or 80% sounds fine and not too loud but then the Voice Control level response changes and sounds much louder that the level of the music that was playing. Want to be able to play music at a pleasant level and have the Sonos Voice assistant response level stay t
I just got a Sonos Ace and I’m trying to use it with my DAC but the supplied 3.5mm cable is too short. Any of you find a third party usb-c to 3.5mm cable that works with the Ace? Or even a usb-c to 3.5mm dongle/adapter that work with the Ace? I’ve tried two different third party usb-c to 3.5mm cables and doesn’t seem to work. Thank you
I was quite frankly shocked that the new and improved Move 2 actually has diminished functionality compared to its predecessor. It’s jarring to discover that a new generation of technology is less integrated, less compatible and less useful. Like many in this community, I’ve set up a vast wireless system complete with several smart devices and Sonos has always been an integral component to controlling the entire system. I hope that this will be resolved, otherwise perhaps the original Move and all of the older Google Assistant compatible Sonos speakers are the better solution. This is a real shame since great audio quality is what we’re here for, but not without the utility we’ve come to expect from Sonos. Thanks so much.Perry
Need to do an international travel with 1 stop. What are the recommendations for Move 2? Should I take it in my Carry-on or check it in? Is it allowed in a checked baggage? And if I do carry with me, any issues with scanners in the US and also during the change of plane? It’s also fairly heavy (7 pounds) so making sure I do the right thing
Hello,Obviously a subjective decision but I am remodelling a TV area…Current have a Sonos Amp driving two “old but gold” floorstanders (AE Aegis Evo 3, about 20 years old) in a large open plan room in front of TV. Have two One rears paired for a 4.0 setup. Sofa in the middle in a reference “square” setup if that makes sense. Surround is limited but decent for me given my usage.Sound quality is good but floorstanders have slightly different character vs the other Truplay’d Sonos speakers in the larger open room as these are not signature matched. I know it’s there but not enough to annoy me. I care most about music. Area itself is for TV but my listening is about 80/20 Music/TV.Atmos etc would be nice for the TV but not at the expense of music which is why I have kept the floorstanders so long.Weighing up options for re-modelling the area (moving to LG G2 77” wall mounted TV, yes I have money to burn), so soliciting the opinions of the learned community here please on the 3 main audio o
I am using the sonos app on an Iphone with out the Apple Home application and the room names change randomly to different names. Any suggestoins?
Hi all. I have a Sonos Play: 1 system at my house. I recently purchased a new router (a Netgear Nighthawk C7000), and I am having trouble getting my Sonos to connect. I follow all the steps on the Sonos app, and at the end I get an error message saying there was a problem trying to connect. No other information is given. Does anyone know how to solve this issue?
Hi, i have a question regarding my Ikea x Sonos Symfonisk Wifi speaker. Im planning to sell it to a friend because i preordered the new Sonos Roam. What steps i should take to factory reset and wipe all my data from the Device? Also is there anything additional i need to do than just factory resetting the device? Thank you 😊
I have a Play5 in a 3x5m room and would like to add another speaker. Is the obvious choice another 5 or would that be overkill in a small room?Thanks
I love that I can use my Roku TV remote for the connected Arc soundbar to turn up/down volume or mute, but why are those the only 3 buttons mapped to use? I get that fwd/back buttons for next/prev playlist track skipping might not be as straightforward as it seems due to variations in TV remotes, but play button is pretty ubiquitous and it feels like a no brainer that it should be mapped to pause/resume playing music alongside existing volume controls.
Often when I use Spotify and try to use Sonos to send the music to multiple speakers, it doesn’t work. Why is this? I can send the Spotify music to the Sonos speakers using AirDrop or use a separate Bluetooth speaker with no problem but when I try to use Sonos to group rooms, I get nothing.
When switching from TV swap back to TV audio the Sonos system does not to go to the previous volume level.So for example im listening to on my Sonos Arc and set the volume to 1 of 100, then I turn on the Ace Ultra and use TV swap, listen on the headphones then later I turn off TV swap or turn off the Ace Ultra, as soon as the audio goes back to the Arc The volume is now 30 of 100, blasting instant loud sound through the house!This kinda defeats the purpose of TV swap because when it's turned off the soundbar goes full ham and blasts loud sounds through the househope this is just a bug that can be fixed by Sonos? The Soundbar should remember the volume it's set at and not go to some random high volume when TV swap from the Ace Ultra is disconnected Now I have a question too - when watching a movie from streaming service or Blu-ray that has Atmos audio, should I use Spatial Audio on the Ace Ultra? The headphones are receiving Atmos audio from the Arc, does it pass through surround audi
I am posting this after checking all the other posts related to this issue. After my speakers updated from S1 to S2, I was able to add the Music Library, but a lot of folders and tracks are randomly missing. I repeated this step at least three times with the exact same results. All files should be compatible and my library is under the maximum allowed limit. Please note that the main reason I had downgraded all my speakers to S1 was that none of these issues were present in S1. And I do not have time to become a test person for the SONOS technicians again, as it was the case years ago. Problem is, downgrading the speakers and adding the S1 system again is also a very lengthy process… Any solutions anywhere, after all these years?? Thanks.
Anyone having issues with Soundcloud since yesterday (25th Sep). Tracks not playing first time, sonos cycling through playlist, then randomly playing a track from the playlist. Have now tried removing Soundcloud and adding it back - been getting a Something went wrong Check Your internet connection and try again’. Occasionally it gives me a code to verify with my soundcloud login but immediately goes back to the Something went wrong message. Sonos Status is showing Soundcloud is still active ie nothing wrong their side with the connection.
When will this new version of Sonos Voice Control be available and how do I set it up if I currently have the normal Sonos Voice on my speakers?
When will Sonos integrate AI, such as Grok, into its software?
I have been using Sonos for over 10 years mainly hassle free, but I have just moved from the S1 to S2 because of getting new hardware an now all my Compilation albums are showing as single tracks in my library. I see from posts, this was a problem before but can't understand why this has happened now?I am using the latest app build and my system is set up to auto update.
Google Assistant timers on Beam are created and count down correctly but make no completion sound. Google Assistant alarms on the same Beam sound normally. Issue persists after removing and re-adding Google Assistant. Is there a bug? It was working fine until a few weeks ago, I haven’t touched any settings.
Thank you all for your input in the community. I have an older Sonos soundbar with an optal icconnection cable, but my new TV lacks the port to support it—is there any way I can still use the soundbar?
How to toggle shuffle in Amazon music
I have a Sonos beam and a Sonos Arc. It's been pretty useless lately. Sure it plays music, and integrates with Sirius XM. But when I ask it things like what football games are playing today? Or what is the score of this particular football game? It just gives me answers from last year and then I asked what games are playing today and it says there are no games playing today. This used to work fine..
It is clear that Sonos will not be updating the controller to run on Apple silicon. That’s where we are. Using a web based app concerns me:Internet access is not universally good Privacy concerns and the value our choices of music etc have to Sonos to either use or sell on. Our “options” would be a zero sum game. Given that I am almost certainly not alone, there are folk who have third party apps that are more players than controllers, by which I mean many configuration aspects like adding speakers etc. aren’t an option. They just play stuff on Sonos hardware. So, where are we to go once Rosetta gets canned and using a web based app is either unattractive or technically unviable? Recommendations please 🙂
Quería plantear una cuestión relacionada con la configuración de Home Cinema y la entrada de línea mediante USB-C.Actualmente tengo un sistema compuesto por una Sonos Arc Ultra, un Sub Mini y dos Era 100 SL configurados como altavoces surround. Cuando los Era 100 SL están vinculados al sistema de Home Cinema, no puedo utilizar de forma independiente la entrada USB-C de uno de ellos para conectar un tocadiscos y reproducir el audio a través de todo el sistema.Considero que sería muy interesante que Sonos permitiera configurar dos modos de funcionamiento dentro del mismo sistema, sin necesidad de desvincular o volver a configurar los Era 100 SL cada vez:Modo Home Cinema: Arc Ultra + Sub Mini + Era 100 SL como altavoces surround. Modo Música: utilizar la entrada USB-C de uno de los Era 100 SL para conectar un tocadiscos y reproducir la música en todos los altavoces del sistema.Desde el punto de vista del usuario, sería ideal que el sistema pudiera detectar la entrada USB-C y permitir sel
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