Spaces & Setups

Keith sent me a response to my first question that stated reload the app or get in touch with supplier or something. Then the question was closed and not possible to provide further comments, hence why I have added another thread. I had previously deleted and reloaded the Sonos IOS app and the problem persists. I play music from different sources through the Sonos Move and I cannot change the volume. I’m new to Sonos and had also ordered a Roam, but I just cancelled that order, pending me actually finding out what the problem is with changing volume using the IOS app. I’m also in the market for purchasing a soundbar and would like to go with Sonos, but again, I certainly wont commit until I know what the issue is. Can anyone else other that Keith offer any other advice or help? Much appreciate any help on this.

hello, I would like to purchase a pair of sonos era 100 but for the moment I do not have a fixed internet connection (with a box), but I use my smartphone to share a connection. My question is whether I will be able to turn it on which requires a Wi-Fi connection to share with my smartphone?thank you in advance for your feedback

I have the new Beam, play1s and a sub working with the LG TV. All generally works well, but I have found recently that if I turn off the TV, or if it goes into sleep mode, that the volume is set to zero on the beam (surround sound system) and needs to be manually turned up again using the TV remote. I am actually using an Apple TV in the setup, but the Sonos beam is connected to the HDMI ARC port. Like I said all works well, except this little niggle.. Anyone else seen this? Any ideas Sonos support team? thanks

Well i just updated to ios 17 and Sonos sent an update earlier today and still cannot perform trueplay. 

Question regarding the rear speakers surround sound.Will there be any noticeable difference between using Sonos in wall architectural speakers vs in ceiling Sonance Mag6r’s?I initially planned on placing the architectural’s in wall behind the couch however, plans have changed and they need to be mounted in ceiling. I haven’t found any reason the rectangle in wall architectural’s can’t be placed in ceiling instead of swapping out for the circle ones meant for in ceiling? In searching I found the Mag6r’s are heavily discounted right now, so I’ve thought about switching to those. Any thoughts? key pointsroom has cathedral ceiling that’s about 10.5’ at peek, 8’ walls. room is 100% shiplap. room has several large windows as it overlooks a lake. rear speakers will be used with Sonos Arc and Sonos Amp.thanks

I’m wanting to get my daughter and son in law something to start their home system with. Something they can use now and will go with the whole system.  What would everyone suggest? 

Bonjour, quelqu'un peut il me dire s'il  est possible de transférer le son sortant de mon projecteur à l'arrière de mon canapé, vers ma barre de son arc gen3 sans fil ?  Merci d'avance 

So I'm curious if anyone else lost Dolby Atmos ONLY in Prine Video after the 15.10 update? I have spent time wirh Prime and they claim nothing has changed on their end with the content or Apple TV 4k app, but I can play Dolby Atmos on every other service (apple TV 4k, Netflix, Paramount. Etc). Yet after the update all the content on Prime labeled Atmos is being played as multichannel 5.1. Anyone else experiencing this?

If your Sonos Arc and LG TV are not playing Dolby Digital Atmos, go to All Settings on your TV, then Sound, then Advanced Settings. On the respective input (e.g., HDMI 1) change it from the default PCM to BitstreamWhile you’re still on the screen in your Firestick setting screen for Audio and Video Diagnostics, you should see all the Dolby capabilities immediately change from No to Yes. 

My Playbar randomly cuts out. Internet signal is strong, but it happens with both Google Mesh and Eero mesh. I moved it from my upstairs to my basement and it seemed to work fine. Moved it back upstairs and it worked fine for a bit and then started cutting out again. Note that all areas of my house are on the same channel, so it’s not like moving from upstairs to downstairs should’ve changed anything.Neither the google mesh or Eero can change channels. The Eero automatically chooses the least cluttered channels, so this shouldn’t be an issue.I have four Sonos speakers on my upstairs floor - 3 play:1s and 1 Playbar. The former work fine and never skip. The latter will skip even though it’s only about 8 feet from the surrounds that do not. I could try to create a Sonosnet but CS told me that wouldn’t help because I’d need at least three wired devices. The only Sonos I can reasonably wire is one on my main floor since that is where the internet comes in. The eero hubs don’t have Ethernet

Hello,I recently purchased the ultimate Sonos setup: The Arc, two Era 300’s and Gen 3 sub.I am very satisfied with my purchase! The system sounds amazing, movies in Atmos are incredibly immersive even at lower volume and music in Atmos is an audiophile’s dream! The only situation that I think that system isn't maximized is listening to regular music in stereo.the powerful Era 300’s would sound so much better paired by themselves with the sub. the problem is that there isn't a way to create a pairing preset. One for viewing movies and listening to Atmos content and the other for listening to regular stereo music.I assume the reason being it takes a minute or two to pair  the speakers due to the handshake process over WiFi. I don't mind waiting a minute to switch between presets but I won't do it now because of the extra steps needed to remove and add speakers.If you have the same setup, what are your thoughts on the subject? Is it a worthy feature request?

Hi, new Sonos enthusiast here, I never owned Sonos products before so I have no experience of any of them - yet!I’m looking for a setup for my medium living room + open kitchen, I’d say about 25m².This will be for music only, no home theater, no podcast No specific type of music I listen to a lot of different genres, so I mostly need a good balance, but I don’t want weak bass either I don’t need a lot of power though as I’m in an apartment and my neighbors won’t let me forget about them lolI’ve ruled-out the Era 300 as I don’t need Dolby + not really suited to my use-case because I need my music to fill a room where I’ll be moving a lot.So it comes down to either two Era 100, or one single Five (I don’t have the budget for two).Which would you recommend, and why?Thanks!

bonjour a tous  je voulais savoir si il etait possible de connecter 2 hp 4 ohms sur un sonos connect amp sans risquer de cramer l ampli

Bonjour La commu. Je cherche pour une salle de restauration de 90 M2 de forme rectangulaire 3m20 de plafond un système sans fil batterie. Quels modèles me conseillez-vous?Pour connecter téléphone/Ordinateur/tablette ou commande vocal si cela est possible. Merci beaucoup pour votre aide.

BackgroundIf you look through my comments in this forum you will see that I am a big fan of the original Sonos Move. I have a stereo pair and, when set up in the garden, are my favourite speakers. I have a garden room with Two 300s and a sub, which is the best sounding but not portable, nor outdoors.The outdoor listening experience, weather permitting, is great and different and with the two Moves, is my favourite way to listen to music.Move 2 PurchaseSo the Move 2 was announced. Double the battery life and stereo sound from a single unit. So with an upgrade voucher burning a hole in my wallet I decided to upgrade. The Move 1s will always get a decent 2nd hand price. One of the major reasons was the 24hr battery life, anything else would be a plus.Reading through all the reviews, some mentioned better sound and the stereo capabilities of course, but most focused on the extra battery life, touch controls, changes to the charging brick, Bluetooth changes and the line in capability.  What

In previous versions of the sonos app you could select multiple speaker groups as outputs allowing you to quickly stream to multiple groups.I dont know when it changed but groups can no longer be multi selected. Selecting a new group removes the previous selected speakers and replaces with just the new group.For example, if you have Group A, B and C you used to be able to quickly output to groups A and B by selecting both groups. With new behaviour you can only ever select group A or B. The workaround is to create another new group D containing A+B, but this very quickly becomes unmanagable if you have more than 3-4 core groups.This functionity change has significantly reduced the usability of the groups in my opinion. Did it get removed on purpose or can i re-enable the behaviour somehow?

I am on a quest to get the maximum audio quality from my system. I am interested in your opinions on where the weakest links are in my system.I am presently listening to music only by streaming from YouTube music.  No other input source.  I am streaming it through Sonos using a Sonos gen 1 Connect.  I am using the optical out on the Connect which feeds into a miniDSP signal processor.  It splits the optical input into 10 analog output signals which feed into my 10 amplifiers which are required to drive my Linkwitz LX521.4 speaker pair.The system sounds fantastic but I wonder if I can squeeze out a little more fidelity.  Interested in your thoughts.  Thanks, Ed.

We have several sonos five speakers installed, one in certain offices. How can i setup that person on the app to only control the speaker in their office?

Ciao. Qual è il miglior abbinamento partendo da beam gen 2? 

Dear all, I´m searching for a (perfect) systemmainly for stereo music. I use SPOTIFY and therefore Dolby-Atmos is no topic for me, at least at the moment. It´s a nice-to-have function to be future-proof, but does not have the 1st priority. sometimes home cinema, but not very often. However, as for Dolby Atmos, it´s a nice-to-have function.There are these options:2x Era 100 + Sub Mini or  2x Era 300 (+ perhaps later a Sub (3. Gen) or newer) or (perhaps 2x Era 100 + 1x Era 300)2x Five are no real option, because those are too big (box size) for the room and furniture)The living room has 32 sqm, the kitchen 9,5 sqm. There is a sliding door between the living room and the kitchen which is open most of the time. Most times music is played at moderate loudness (background music), not very loud. Is it correct that 2x Era 300 are not the best option for stereo music becasue the Era 300 are made for Dolby Atmos and not for stereo and that 2x Era 100 are the better option for stereo music? A sou

I have a tv with an Arc and two sets of non-Sonos speakers (4 speakers total in addition to arc). I also have a Sonos amp and have connected both sets of external speakers to that amp. I want to use all the speakers in surround with Tv: 1 set of external speakers in front of room and 1 set in the back. However, the app seems to only recognize 1 set of the external speakers as surrounds with my TV/Arc (front of room pair).Is there a way to link the second set of speakers (which are in the back of the room)? All external speakers are hardwired to the Sonos amp. The tv/arc are connected via hdmi cable to each other. The amp and TV/Arc are not connected by any wires.

There definitely needs to be a discussion about how to get a multi person family that uses Spotify with Sonos to always use the correct spotify user.  I am an IT Admin with deep experience with data and configurations, and some how, my wifes listening has still been merged with my spotify listening when I look at my 2023 Wrap data from spotify.  Even though her songs do not show up in my Spotify recently played in Spotfy, her songs DO show up as my most listened to songs in my Wrap Up.  Spotify support is absolutely no help.  I have talked to multiple support people.  All seem to get to the same point.  If we listen on the spotify app, then this will not happen.  But since we are using sonos, this is probably the reason.Using The Spotify app to play defeats the purpose of having a multi-room sonos system (THAT WAS EXPENSIVE) and multi person family.  I really think Sonons needs to work on improving this.  Anyone have any tips? 

Hello,Can i do the following: 1 sonos amp for ceiling speakers for my TV while streaming music for other ceiling speakers in my kitchen or sonos move at the same time?if not is there any option to let the sonos amp send streaming music only to ceiling speakers in my kitchen or sonos move while the TV is off Thanks 

HiI love my playbar and it has been great. Contemplating to upgrade to Arc, doing some online research and can see few people commenting the sound of Playbar is better than Arc and Arc sounds "hollow". My use will be for streaming movies in living room mainly, atmos content will be from Disney, Prime. I will be adding a Sub in near future. Thanks for any advice. 

Sonos do I buy another Play 3 to be paired and buy a Sub mini for best sound.