Spaces & Setups

Just bought a beam 2, I’m curious as to what others have found works best in terms of the height channel settings for Dolby Atmos? I know it will be subjective based on individual space (ceiling height etc) but keen to hear what others more experienced than me have found is a good place to start, also does the height setting matter if playing non dolby atmos content? I can't say I’ve heard a difference?

1. Apple Home and Apple TV integrationI would like the Arc Ultra to fully appear in Apple’s “TV & Speakers” controls.When music is playing directly on the Arc, the song, artwork and playback controls should also appear automatically on the Apple TV’s Now Playing screen. 2. Optional Apple TV playback with Hey SonosI would like an option for Hey Sonos to launch Apple Music directly on the Apple TV instead of playing through the Sonos music service.This would turn on the Apple TV, show the music on screen and send Dolby Atmos audio to the Arc Ultra through HDMI eARC. Direct playback on the Arc should remain available because it starts much faster.

As of today I am bang up to date with all updates. My issue is playing Spotify through Sonos I cannot delete the track that I have played. I used to be able to delete the queue but can’t find it anymore? 

Hi allSearched and found closed topics.Wanted to find out whether the issue of setting an alarm and not being able to add a Group has been fixed? So I set an alarm with a station, choose a speaker (eg my Move stereo pair) and choose “Include Grouped Rooms” but it fails to also then play on my Beam which is part of this Group under “Groups”. If I set two alarms they are out of sync. Any advice? thanks 

I can only get 2 devices out of 6 speakers to connect the voice assistant.  I tried all the instructions multiple times.  App says they are connected but they won’t activate when asked.  

I currently have an amplified turntable that Is connected to a PORT only so I can listen to my LPs through my SONOS speakers I am upgrading my turntable to a non-amplified version. If I upgrade the PORT to an AMP will that still take the input from the Turntable and play through my existing SONOS Speakers?

HiI have been using Sonos system for about a year. We have 8 speakers, 2 beams and are generally verry satisfied with the system 🙂 But I have some wishes for improvements regarding Tidal integration that is the music supplied I mostly use.  In Tidal app:The integration should be improved for better stability. I understand that this isn't something you can do by your own, but I guess focus from you on it can bring it forward.  I have tried to report it detaily to Tidal but it have'nt been improved so far.I experience that in example changing speaker after starting to play stops it all. Then need to stop Tidal app to get it work again. Adding songs isn't fetched, change order of songs is not fetched and so on. In short: The stability needs to be improved.Tidal in Sonos app:I have been primarily using the Tidal app to play music since I like some features there. But I til stability is improved I will try to use the built in Tidal In Sonos app. There I have this wishes for improvement: -

Hello!  I am trying to understand why the middle speaker isn’t “working” when used as rear with Arc Ultra.  I almost feel like I don’t hear my rear. I understand that the “Atmos” is working because the side speakers work. But is it ment that the middle speaker shouldn’t work as rear speakers?

I have had Google Assistant installed on my Sonos One speaks for years now. But for no reason whatso ever it stopped working (just another Sonos feature).  Every time I said “Hey Google”, the speaker would take many seconds to reply then told me “there has been a glitch, try again in a few seconds” but it just wouldn’t work. I followed the instructions to uninstall the feature from the speaker and then reinstall - but it just will not work. I don’t know if it is because the Google Assist app has evolved leaving Sonos behind or what but it get blocked every time when, in the Sonos app I add assistant → Add Google Assistant → Open Google Assistant app…. and then it just hangs. I’ve checked my Google Assistant app but I’m pretty sure it has been updated since the last time I installed the speakers.  So I just can not get past this point.  I use the assistant a lot as I have smart devices all over the house.  If I can’t get this to work, I will have to get rid of the Sonos speakers and buy

Hi! I’m thinking about buying the Magnetar-Audio UDP800 4K UHD Blu-ray player so I will be able to play 4K movies and SACD for music. Will this setup work with my Sonos speakers if I connect the Blu-ray player with HDMI to my TV and then a HDMI from the TV to my Sonos Soundbar? Will it be able to play Dolby Atmos and SACD-sound from the blue-ray player through my TV and then to my Sonos speakers? Do I loose any quality in either sound or video? Do I need for example a receiver as well for this to work?Speakers: Sonos Arc soundbar, two Sonos One speakers for surround and a Sonos Sub Gen 3TV: LG OLED65CX6LABluray player: Magnetar-Audio UDP800 4K UHD

Trying to add music purchased from iTunes to Sonos app. I do not have a subscription to Apple Music. I have purchased all of my music from iTunes on my phone.

He notado que cuando le pido algo a Alexa, me responde con un volumen que empieza a subir cada vez más automáticamente. Solo es la voz de Alexa, no en la reproducción de música por ejemplo. 

Yes, I realize that this has been asked before, but with macOS losing Rosetta 2 with macOS 28, coming out in 2027, is there any chance of the desktop Sonos app being ported to Apple silicon?I primarily use the macOS app, and am not really looking forward to relying on the web app, since I live in an area with poor internet availability.

I am looking to improve my current Sonos setup; I use the current setup within my games room for entertainment so I can stream music from YouTube, or Apple Music (I appreciate that the quality is dependent on the streaming service and the subscription/configuration).I currently have an Arc sound bar below my TV which is mounted on the wall and a Sonos amp driving two 8 inch ceiling speakers towards the rear of the room. I also have a Sonos subwoofer to one-side.I’ve been looking at the Sonos Era 100, or 300 although I don’t have an ideal place to position this speaker and not sure if I need Dolby Atmos! The other option that I was considering was the Sonos Five and placing them each side of the TV about 2 meters away. Does anyone have any recommendations or suggestions to improve and optimise the sound. I don’t use the room for movies generally, so I suppose the sound that I’m looking for is a more hi-fi effect than surround sound.I do have a pair of Sonos Play 1 that I could move from

Current alarm clock settings:- Select a "room"- Select "Include grouped rooms" I would appreciate it if:- Multiple rooms could be selected individually- A group could be selected that is already defined in the settings Room groupings change throughout the day, so it's necessary to check each evening whether the desired rooms are grouped so that the alarm will sound there.With these simple options as an extension, the desired rooms or group for the alarm can be defined precisely and individually. Alarm clock task for the development team:- Multiple room selection- Select group option* Additional task: Individual setting of the turn-on volume of the grouped speakers

Hi everyone,I’m looking for some advice.I own a Sonos Ace beta unit that I received as part of the Sonos beta testing program.The headphones are currently running firmware 3.11.0. In the Sonos app, it appears to detect that an update is available, but when I try to proceed, I immediately get the message:“No update available.”So I’m stuck on firmware 3.11.0 and I’m unable to install the newer version.I’ve already tried:Restarting the headphones. Restarting the Sonos app. Checking from different devices.Has anyone else experienced this issue, especially with beta testing units? Is there a way to move the headphones from the beta firmware channel to the public release, or does Sonos Support need to intervene?Thanks in advance for any suggestions!

I have a huge property where I’ve got 37 Sonos devices of various product all hardwired except for my subwoofers. Is there a way to get past or something I can do to jailbreak the limitation of 32 devices because of the universal plug-in play built into the software.or if somebody has a better suggestion idea or information, I would love to hear about it other than creating a second network

I've been chatting and speaking with Sonos technical support for the past four hours and am about to have my issue escalated for the sixth time. The one thing that not one of the technicians has tried is to recreate the issue on their own Sonos speaker.Voice Control will NOT connect to KUSC - Classical California: The station is in my “Favorites” and the app will connect to it - but Voice Control either fails to respond or connects to a channel named “Blue Mood” - which plays orchestral light jazz with commercials. Could someone, please, try to get Sonos to play KUSC using Voice Control and let me know the result? Thanks!

On Beam Gen 2 (which is set up with Sub Mini and 2 x Play:1 surrounds), when I ask Alexa to “Play 6 Music”, halfway during the response “Now Playing BBC 6 Music” the volume increases and the station music sounds much louder than I want it.Does anyone else get this and what can I do to stop it happening. It really is ridiculously loud when the volume increases.

I am at a loss trying to find information.  Any help would be appreciated.  I have a multiple Sonos products in my house (no group set-up FYI), and I also have multiple Echo Dot speakers.  Alexa works on all devices both Sonos and Alexa Echo Dots.  There is one skill imparticular that is not working over the last month is Sleep Jar through Voice Commands on Sonos products, but does work on Echo products?  When I give the voice command to play or launch a particular sound on any Sonos device - the response I get is “Having Trouble accessing skill”.  This particular skill is linked in my Alexa app settings.  Since it works on Echo devices no problem - my thought is this is a Sonos issue and I downloaded the latest upgrade.  Is advice on how to fix -- my only work around has been to Airplay on the Sonos speakers, but only my phone to access not voice.

Hi all, I currently own the Sonos Arc Ultra and I am looking to add rears and sub to my living room set up.I mainly watch Anime, Netflix original series and amazon prime movies. I will play music occasionally.For the rears, I am torn between the Era 100s and 300s as my room layout is asymmetrical (one side is closer to the wall and the other leads to the hallway and rest of the house). My sofa is against the wall as well because my living room is small.For the sub, I am torn between the Sub 4 and the Sub mini.Assuming budget is not a concern, which set-up would give me the best audio experience (clear sounds and dialogue etc)? Appreciate your thoughts and input! Planned position and floor plan belowRears - redSub - blueArc Ultra - black(TV and Sofa position cannot be swapped, my ceiling has cove lightings and a fan too)  

Please can anyone give advice on how to share music from my iPhone with the Sonos app? I’m having difficulty understanding what I need to do and how to do it. 

Hello everyone, My family currently using alexa to voice control our music that is hosted through plex on our local plex ubuntu server, though unfortunately we are loosing that feature in a couple days and I have been experimenting with sonos and SVC to try and find a alternate.  I have done a bit of creeping and have seen many post referencing that you can convert your plex music or use your local library to make sonos playlist that then can be used to play music through SVC. I have had limited luck getting things working by following these forum posts and was wondering if something has changed?  My system is set up with a shared drive over my network with Samba. I did have to open up my connection to SMB2 - 3 which was originally shared with just SMB3 for my plex server to get Sonos to link with my music library in the sonos app. Though I got it all up and running and everything works perfectly in the android app except voice control. My problem is when I try and make sonos playlist

When using the Sonos app on ios i have been unable to add imported playlists to the queue. I can add individual tracks from an imported playlist, and i can add all tracks from an artist, album etc. it’s just imported playlists. I can however add imported playlists via the web app and the app on Windows and OSX. The imported playlists are part of an xml file exported from Apple Music. I know I have previously been able to do this. Any thoughts?

The Sonos app on an Amazon Fire tablet running Fire OS version 7 has limited capabilities. When you open the Sonos app you get the comforting message “App features are limited … Update your mobile devices OS to access all app features”. (Playback is still supported, so that is great!) This is in spite of the fact that Sonos Support appears to indicate that Fire OS 7 is, in fact, a supported OS (https://support.sonos.com/en-us/article/sonos-app-requirements). Does anyone know if the Sonos app is FULLY supported on Fire OS 8? Wondering if a new Fire tablet is in order (if OS 8 is supported) or if I need to move to a different product line entirely for my tablets.