Spaces & Setups

Hi guys, I’ve recently bought a sub to complete my front room 5.1 setup. I love the sound - the neighbours will hate it. I’m looking for options to minimise sound from Sub transferring through floor down into my neighbours apartment… whilst maintaining a decent aesthetic. Open to wall mounting, or putting the sub on a stand… has anyone had any luck with this? Cheers, Jonny 

Hi, I have a Sonos 5.1 speakers set and I am pretty happy about the experience. I am looking to buy a music streamer now, because I understand this will improve the experience with digital music. Since the Bluesound node is deemed superior to the Sonos connect, I wonder what happens if I connect the Node to my speakers. Will I get the 24 bit audio quality of the Node, through its DAC, or Sonos will downgrade it? In my experience so far, I get that downgrading if I use the Sonos app directly hooked to the speakers via wireless, but I don’t if I go through an external DAC.

Towards the end of last year I was being offered the trade-up deal on my “Connect”. I didn’t have time to deal with it around Christmas so I left it. Having heard recently about software upgrades being terminated for legacy products, I went back to take another look.  I was surprised to find that my “Connect” is now described as a “modern product” and the trade-up offer appears to have been withdrawn. What’s going on here? How can my device be more up to date now than it was last year?  

Sonos say they won’t be supporting the Connect ZP90 soon so what do I replace this with? I use it to connect my record player to my Sonos system.  Thanks

Hello Everyone, I Got a Sonos playbar and one of its speaker stop working, anyone know where to buy a replacement speaker. Thanks in advance :)

Hi,  Don’t know it this is a Sonos, Apple or Philips problem. But it all started when I connected my Sonos Beam to my TV.  What happens? I change my TV to show the HDMI-port which my Apple-TV is connected to. The picture shows up but a message says “connecting” and after 30 seconds the Apple-TV turns off (connecting is still there for like another 45 sec, so I don’t know if that has someting to do with the problem). If I turn it on again it will be turned on as long as I want.  I have a Philips 55” 6097, Apple-TV 4K and a Sonos Beam all connected via HDMI and the Sonos Beam controlled with ARC. Before I connected the Sonos Beam the Apple-Tv didn’t behave like this (I had the sound thorugh an Onkyo Recevier). Anyone have any ideas?

Hi , is the connect model s15 a modern or legacy product

I have a Sonos One that I also use as an alarm clock, setting it via the app is simple but I don't get a notification as soon as the alarm goes off. I can't snooze it without opening the app, at notifications I don't see any Sonos so I can't turn it on either. I have iPhone X on iOS 13.4, Sonos app has been updated to the latest version (10.6.2).

Hi,   does anyone have a Sonos system with an eero router? I have a single eero router (not a mesh setup) and I’m experiencing a lot of issues with my Sonos system since I migrated my network to eero.    I followed all the elementary steps in the Sonos app to reconnect the missing speaker. But what happens is that I’ll be able to only see the one wired in and not the wireless. connections is intermittent and speakers that are reconnected would go missing again. Sonos support mentioned that the eero is broadcasting two IP addresses? I know it has a single SSID with two separate bands 2.4 and 5.    I know the forums are laced with issues with eero and Sonos but most of their setup is with the mesh system. Mine is not.    Hardwiring the Sonos system is not feasible at this time.    is this an issue with eero specifically? If so, I’ll return it.     

So my dad already has an audio setup with an older normal (non Sonos) amp and 2 connected speakers. I am wondering if there is anyway to connect the Sonos sub by itself to the amp. I know that products like the Sonos connect exist but am not sure if this can be connected directly to the amp and output to the sub.  we already have some Sonos products but I’m not sure if he would be into a surround set up, I just want to add a sub to the mix to make watching movies a little bit more immersive. I also want to get the Sonos sub instead of a normal, speaker wire subwoofer so we can also use it with the play 2’s that we have for music.  Thanks in advance for the help. May sound a little confusing. 

Hi all! My playbar suddenly got a bit quieter with playing 5.1 sources (I am talking 15% quieter, but only PB, the surround Play 3s are loud). This happened to me once before, and it went away simply by powering Playbar  on/off. Now this method does not work. Do you have any suggestions? Also, if the Trueplay is activated, does the EQ for Playbar have any effect on sound? Thank you Neven

I have an LG projector and a Yamaha receiver, Sonos beam and sub, and wired in surround backs wired to my sonos amp. I typically stream stuff off my laptop through the yamaha receiver which then feeds the video to the projector. The receiver is a TSR-7850 and has an HDMI ARC. I can get picture going from my laptop to my projector but I can’t get corresponding sound through the receiver to my beam and subsequently throughout the surround sound sonos setup. What am I doing wrong?

I have the Sonos Port with a turntable and I would like to stream the turntable to my One SL’s and Apple TV and other AirPlay2 Speakers (Libratone Zipp), but I do not see that this is possible - am I missing something? All I can do is stream to Sonos speakers from the Sonos Port. Is there even such a device in existence that can take an analogue input and then output that signal to AirPLay 2 speakers? I do get that an iPad/iPhone can AirPlay out to certain Sonos devices - and I CAN stream audio from my Apple TV to the Sonos One SL’s. therefore making those Sonos devices considered “AIrPlay 2 compatible”, but I think I’m looking for something that doesn’t exist. 

Hello,    Over the past month my Xfinity XR15 remote stopped controlling my sonos beam. It was working since September of 2019.    The instructions on app say to “point at beam and press volume up.” No signal is being recognized.    What other ways can I reconnect? 

Hi all, i recently bought 2 Sonos One Gen 2.  They look 100% identical. As unboxed them i immediately recognized a difference in the Booklet Design. After Installing and registering the Products, i realized a second difference. Have a look at Hardwareversion and Serien-ID.   Now i was wondering if there is a difference? If one Version is improved over the other? Put short: Should i go back to the Store, a swap the “older” Revision for the new one?   Thanks in Advance.      

This image on this post comes from the Sonos in-ceiling speakers manual.   How is this set up accomplished?  

I am building a new house using multiple Sonos AMPs for speakers around the house.    Two of the AMPs will be connected to TVs in the house and the AMPs will all be located in a centralized cabinet.    I would also like to have my Apple TV’s, Blu-ray players etc. at the same location as the AMPs.    The most straight forward approach would be to install (i) 1x HDMI from each TV to connect to the TVs ARC supported HDMI and then to the AMPs plus (ii) 1x or more HDMIs from each TV for the Apple TV’s etc.    However, due to cost of installation and for simplicity of connections by the TVs, I would prefer to have only 1 HDMI installed for each TV.    I know I could do this with a third party receiver with multiple HDMI-inputs (see attachment). But as I already own a few Sonos Subs, love Sonos and and have decided on the Sonance Architectural speakers, I will be using the Sonos AMP.    Does anybody know a Switch that will enable me to use 1 HDMI from the TV to pass ARC and CEC to/from the AM

  My Samsung 8000 TV and Beam are connected using ARC. When I watch my Apple TV and control the volume with my Apple remote, only the Beam volume bar appears on the screen. When I use my TV remote to control the volume, two volume bars appear on the screen - the Beam volume bar and the Samsung Anynet+ volume bar.  Can I get the Anynet+ volume bar to disappear?   Also, when I control the volume on my Beam, the volume changes in increments of two, e.g., 42, 44, 46, 48. Is it supposed to adjust in increments of two rather than one? Thank you!    

Hi allI am a complete technical dinosaur and need help!I want to purchase a turntable for my husband and have worked out that I need one with a built in preamp. That’s as far as I get because I now need to know whether we can use with our current Sonos set up.Can I plug the audio technica LP120XUSB into a Sonos Zone Player ZP100 in order to play through my Sonos speakers? We have 2 of these but only using one at the moment which works the built in ceiling speaker I think!. In the same space we then have 2 extra Play 1 speakers which pad out the sound a bit, as it’s a large room. if anyone has advice (in simple language) I’d be ever so gratefulmany thanks!

I currently own a Denon amp with a Center speaker and 2 left and right and speakers plus a sub. I am thinking of switching to sonos, so will this cofigiration work as a settup. A Sonos Beam (or Playbar) which my Tv is connected to via HDMI ARC. A Sonos Amp with the third party speakers and sub. Will this work together were the Beam works as a center speaker and the amp as left and right, and will the sub also work in this settup ? Will i get a simialer surround sound feeling as i do now ?​​​​​​  

I’ve got a Sonos Beam connected via HDMI ARC to my Panasonic TX-48CX400B tv.  Its all working fine however randomly while working, the volume control on the remote will no longer work on the Beam and reverts back to the TV volume (which is always at zero).  From then on, I can only control the Beam volume via the Sonos app on my phone and the only way to get them back in sync, is to shut both off and leave it a few mins.  This disconnect between the remote and the beam can somtimes happen after a few mins and other times, its still working perfectly hours later.   Any clues on where to start with this head-scratcher?

Ah come on Sonos, alarms used to be so easy. It used to be click ‘More’, click alarms. Now in 10.4 it’s click ‘Settings’, click ‘System’, scroll around a bit, click ‘Alarms’. Why? Sometimes it feels like Sonos is constantly changing stuff for the sake of change, not to improve the functionality.

Hello, does anyone know what format the Port outputs from the digital coax? (I searched I swear) I’m looking at a receiver that states it only accepts PCM so want to make sure these will work together. I can’t imagine it being anything but PCM however wanted to clarify before making any purchases. Thanks for any help!

I have a 3.1 (Beam + Play:1 x2) setup connected to a Hisense H9 (Q9) Android TV via HDMI ARC.  Sound from Sonos setup randomly disconnect from TV for a few seconds and reconnect itself. The sound would switch from Sonos to TV speaker, volume bar appears on TV, sometimes it also changes volume. I’ve tried switching HDMI cables, factory reset TV, unplug Sonos setup as well as factory reset it. None of them seem to work.  In addition, Amazon Prime video playback also stops randomly and display “Copy Protection Error”, not sure if it’s related to the sound problem. DIagnositcs report: 1407905837. Thanks!

I have multiple Sonos Play:1’s, I didn’t actually track which ones I bought when, but I  noticed recently that all of them except one. Most, when turned upside down have a copyright date on the white space that also has the MAC address and barcode. One of them however, doesn’t have this date and the writing on the bottom is a different size than the other ones. Is this one the newest of the bunch, or the oldest?