Spaces & Setups

Hello I’m considering buying something like Cambridge audio Evo 75 or Cambridge cxn v2. Question is: if I connect any of these devices from pre out to play 5 line in, I’ll be using the Sonos dac? How will sound quality would be versus direct streaming from iPad ?   

I am looking to swap my playbar for a playbase, any advice on where to go?

Hi, When my I change the channel on my Sky Q box from one broadcasting in DD2.0 to one broadcasting in DD5.1, the Beam goes completely silent. The only way to bring the audio back is the turn the Sky Q box off and on, or to reset the input of the Beam to TV. I’d hope that this could be fixed as its really annoying.The beam is attached via ARC to my LG 43 UM7500PLA with hdmi-arc set to pass through, I’ve also got 2 ikea simfonisks connected as surrounds. This same “bug” occurs when connected via optical, leading me to think the issue is with the beam rather than with my tv or Sky Q box. I’m willing and open to being corrected.Once I’ve power cycled my Sky Q box or reconfirmed the TV input to the beam, when going back to a DD2.0 broadcast the beam from the DD5.1 broadcast the beam behaves just fine. Diagnostics number 1069721209Any help would be great, thanks very much. 

Hi Everyone  I am not super tech. Suddenly most of my zones say INCOMPATIBLE. I clicked the update and it says there is a problem . I did retry a few times but still nothing is happening. Please help.   

I can not add anymore my two standalone Play:1 speakers to my Playbase as surround speakers. My Playbase is connected via Ethernet. My Play:1 are WiFi connected. After the surround wizard the app shows me an error than not all speakers could be added and I can do a retry. But if I just swipe down the error msg it shows me both Play:1 speakers as added. In fact only one is added to my Playbase and the other not. In Trueplay calibration wizard only one Play:1 Speaker and Playbase is playing the test sound. The ohter is quiet.Even after a full factory reset of all speakers. Same behavior.But my two Play:1 speakers can be used as Stereo Speakers, this works fine.What is wrong here?Diagnostic # 1265119658

Hi Sonos,         Having lots of sonos devices both older and new generation all over the house, these days it is becoming very difficult to keep s1 and s2 separate and managing the devices separately. And managing music services with restrictions are becoming increasingly annoying nowadays. If sonos could kindly come up with a new app which combines both s1 and s2 in one single app and group the older and newer gen devices in separate zones internally. I understand the 2 generations have technical incompatibility and we have 2 apps to manage that, but keeping them separate in 2 zones under 1 app would be possible if they want to make the decade old sonos fans happy.  Accumulated over the time and giving up lot of those incredible devices which works and sounds great for 30% discount is not always easy as we think.  I believe many of the old sonos fans would love this idea. Just thought of asking it here..Thanks

Hi - is there any way that I can stop my TV (LG OLED) from always connecting and playing audio to my Sonos Amp through HDMI ARC? When I manually select the internal speakers on my TV, within a few seconds it reconnects to the Amp via ARC.I’d turn off the Amp if I could but it doesn’t have an off button! The reason I want sound through the TV speakers is because they are much quieter and we don’t hear them when the kids get up early and start watching TV.Thanks

I have an arc, sub and 2 one sl’s. I am planning to upgrade to a new Tv.   The Panasonic 50HX820B looks good with Dolby Atmos which should, in theory, make the most of my set-up when streaming Netflix or Amazon Prime via the Tv. However it seems to output Arc, not eArc.  Will that make a difference to my sound experience?  

I have a laptop that i would like to get on my Sonos system. Is it best to buy the new five with a Line in or should it be the port. If i choose the new five would the Sound come out on all my speakers

Moved house, now have BT Full fibre Halo whereas old hoise was on VodafoneHad Sonos products for last 8 years, now around 10, without any issues. Our new house has full fibre system supplied by BT has full access speeds at the hub circa 150Mb.Yet around the house, from 1m to 10m away from the router the speed through Speedtest barely reaches 90Mbs just a meter away, Now TV (wired) has the spinning logo during viewing. Use a Boost off the router, all other Sonos appear off this port (BT Hub Manager) as thick walls, and ceilings Downstairs: Boost, Sonos One, Two Play3s, (Beam or Arc coming soon) (sold PlayBar & Play 5)Upstairs: Sonos One, two Play 1s BT claim it is the SONOS system that is at fault and is a know problem  ? ? ? ? !!!! The Boost Anyone any ideas of pointers or set-up advice I can rebuff them with as I never had this with Vodafone. 

Hi,I'm looking for a speaker or other solution, that can give me that center speaker effect for my current setup. You know.. to get Nice clear voices in the Sound. My setup right now is: Sonos Amp with 2 third party speakers and a third party subwoofer.  is this possible or is this a lost battle? nicklas

I got my Roam on Tuesday. I set it up and could play it on both Wifi and Bluetooth. I was still getting to grips with it and I somehow managed to lose the Bluetoth functionallity. I managed to reconnect to wifi but since then I can not set it up for Bluetooth. I am pressing the button on the back but the only light that appears is the white one which is either constant or flashing. The orange light appears at the bottom too.Any ideas how I can sort this out please? PS When it works it sounds superb. 

Hey all, Here’s the setup - I have a very extensive Sonos system...multiple products, multiple upgrades, etc. etc.In my living room I have a 5.1 setup with in-wall speakers for TV/movies, all driven by an Anthem receiver, which is fed by multiple HDMI inputs (AppleTV, Roku, etc.).In my rec room I have a TV with a Sonos Arc and Subwoofer In another room I have a TV connected to a Sonos BeamIn both of the above rooms I can play the sound from the TV to multiple other rooms. It’s really good for sports and news. But I can’t do that from the living room because the Anthem receiver is in the path.I’d like to be able to do two things:Feed the TV audio from my living room to the Sonos network I tried using the audio outputs from the receiver into a Sonos Port, but the receiver only does that for analog ports. I tried using the second HDMI from the receiver out as an input into a Sonos Amp, but that HDMI output doesn’t appear to carry the audio signal. Automatically (i.e., without having to

Hello,I  have been trying to select TV audio but my Sony X9500H keeps automatically switches back to Sonos Arc system sound.I am considering to by a Facebook TV portal which requires a connection to the TV speakers (to avoid echo). However, if I cannot find an easy way to switch back the audio from Arc to TV speaker, the Facebook Portal will be useless.ThanksHP 

To the Sonos Team: Please let me know if „Pause all” button will be restored in the S2 app (iOS)? Is it even possible to restore this button in S2 app? 

Want to use amp (older white version) with sub for music and arc for tv, can the sub connect to both devices, so when watching tv the sub is controlled by arc, and when listening to music it’s controlled by amp. 

I just looked at a number of posts, some as old as 2 years ago and finding out that my New Sony Smart TV with RF remote is not compatible with my new Sonos play bar. Why haven’t you guys gotten your act together to fix this problem? It seems like the majority of new TVs are now RF and your “wireless” system is not compatible. Very sad!

If I add two play 3’s paired with my Sonos amp running Rogers LS55 floor standing speakers. Will that setup work as surround sound?

I’m trying to find a path so Sonos can find my music library (iTunes). If I press My music folder it loads all my deleted music and duplicates that I’ve got rid of. When I go to iTunes and press file location and copy that into Sonos, it doesn’t work. Can anybody help me match the number of songs in iTunes to my Sonos system?

Hi, we require two separate Sonos admin users. One for myself and one for my spouse. We are already using our separate music streaming service. Can we have separate SONOS ADMIN users each for same SONOSsystems in one home? 

Sonos Roam Microphone Light IssueSo got my roam yesterday love it, however just found out you cannot use true play while having google assistant enabled which is a shame. I’ve removed google assistant from the device and the microphone LED on top won’t glow white anymore? I’m sure it did yesterday when i first got it, now when pressing the button it just makes the noise but no light indication. I’ve reset the device 3 times and still no luck. the LED for the microphone won’t show even with alexa do i have a defective unit?Anyone else?

Hi All,Newbie here, I've just set up a new system (Arc + Sub + Amp to inceiling  3rd party speakers) it is all working great and sounds awesome, a lot better then the old surround system, i wanted to hook up a turntable to play through this system. Through reading i got the easist and cheapest way was to get a connect for a line in, then play through the room.  So I got a zp80 cheap through a mate who upgraded, but have discovered it only works through the s1 appIs there a way I can make this work? My other thoughts are getting 2 one sl's to replace the ceilings and use the amp for the turntable Or Buy a port to swap out the zp80Thoughts?

O.P.Hi folks,I have an LG  CX 65" OLED TV for which I just bought a Sonos Arc. My problem is that, if I plug it in to the eARC HDMI port as recommended, I don't seem to be able to select any other sound output channel. Now you may wonder why I would want to do this and I have an answer.I often need to be able to use headphones when watching TV late at night or when with my wife – I'm partially deaf and this allows me to enjoy watching without driving her to deafness too. However, choosing "wired headphones" or "wired headphones + internal speakers" in the audio output menu doesn't stick. It just switches back to "HDMI ARC" after a few seconds.I have gone through every setting I can find in the iOS app from Sonos and didn't find anything helpful. I managed to make it work only by unplugging the HDMI cable from the Sonos. I haven't tried other options such as using another HDMI input – perhaps that would help?If anyone can point me at what idiotic thing I'm doing wrong I’d be very gratef

Just a thought, but thinking it might be a useful feature to be able to go into Settings for a Sonos Room and disable playback of certain sources (streaming service, TV, aux line in). So for example, if you a home theatre room where you never intend to play anything but TV audio (perhaps because you have other Sonos speakers setup in the same physical room), you can disable all the stream services for that room.  You would not be able to start a stream from this room or join an existing group.   Another use case would be if you have a guest room where you want to allow use of certain streaming sources, but block others and perhaps your local library.  Or perhaps you have a kids room where you only want them to use their own streaming account.  It also could be useful if you have a Connect/Port with no amp attached, that’s only used as a line in source.I can understand where Sonos would not want to limit a system’s capabilities, but this sort of thing could be helpful in getting a syste

Has anyone used the rear speakers in stereo mode to channel dialogue to the rear. I'm having issues understanding dialogue through my Playbar