Spaces & Setups

Don't Buy. Never been able to get it working properly. You can't even make it useful by plugging in your iPhone into it with a 3.5mm to 3.5mm lead. Its not plug and play which is basic for most systems.....You have to tell it to do that function with the controller.....Absolute S**T

after a power surge my Play 5 doesn't work anymore. Do you have any available schematics to try to fix it?

Hi, I would like to start using Sonos with my speakers instead of my existing B&O sound system. I was thinking about buying Sonos Connect to my active beo lab 8000 speakers and the remove my existing sound system? Also I hoped to be able to connect the audio output from my new TV through the Sonos unit and the out to the speakers? If it´s not possible to connect my TV through the the Sonos unit then I have to connect my speakers seperately to both the TV and the Sonos unit and I want to avoid that if possible?

I just wanted see how many people have mounted a tablet on a wall to control and display the content playing on their Sonos system. The issue I have is that I would l like the iPad app to not dim when it is plugged in so that I can glance across the room to see artist/song information. I tend to use the Spotify app now. I wonder if there needs to be a "kiosk mode" or "display mode" to cater to this use case if the current UI cant be changed. Thoughts?

Hello everybody! I'm thinking of joining the Sonos club thus I intend to buy a Playbar, Sub and 2 x Play:1s. Before I take the plunge I would really love to hear your opinions. First of all I have never listened to a Sonos system nor do I have the possibility of doing so. My only source of information so far were online reviews, which brought me here. I would really like to know how does the bass performance feels while using the system at low to mid volume. At present I'm using a 'decent' soundbar+sub combo and while the sound clarity is OK, it lacks the rumble/grunt that makes you feel alive. Please keep in mind the volume levels mentioned earlier as I live in a flat and don't want my upstairs neighbours visiting with pitchforks in hands 🙂. Thank you for sharing your experience and please, by all means, tell me what convinced you to buy Sonos gear.

Hi Just installed Sonos and can stream radio etc fine. However I can't seem to add folders to my music Library. I'm trying to add a music folder that's on my internal hardrive and I keep getting the message "Sonos was unable to add the music folder, Reason: The computer "BATEMAN-Laptop" cannot be found. Thanks, Matt

I currently own a Samsung UN75MU8000F and have my Playbar, Connect:Amp, and two Play:1s set up in my family room. The Playbar + Play:1's are set up as a "surround sound" set up on sonos system. When playing normal TV, my surround sound works perfectly (aka all three speakers play sound). However, the moment I turn on one of my TV Apps from the smart TV's menu (i.e., Netflix, HBO, Amazon), no sound whatsoever comes out of any of my sonos speakers. At the moment the only way I can watch those apps with sound is to switch to using my actual "tv speakers" rather than the Audio Out / Optical option (i.e., the output that plays my sonos speakers). Any idea what would cause this issue specifically when switching to using my TV apps / how to fix is? Worth noting that before I installed the Play:1's and set up "surround sound" I had no issues with any of this...my plabar worked just fine no matter if I was watching regular TV or using HBO / Netflix / Amazon, etc. Any help would be

I have a ZP90 connected via "Coax/Digital Line Out" to my DAC/Amplifier in my living room. I would like to be able to adjust the volume from my Sonos Controllers/APs. Thus, I have the Output level for the "line-out" set to "Variable". However, with this setting the volume of the output is very, very low. I have to turn the amp up to almost full volume to reach a "normal" level. If I switch to "Fixed" level on the Line out volume, the level is fine - but then I can only adjust volume on the amplifier, not on the Sonos controllers. Dose anybody have a solution?

It would be great to release the speakers from mains power. Bose and others all offer a charging base so that you have complete portability! It would be great to pick up a Sonos Play1 and walk out into the garden with it!

I posted this on the setup page, but probably belongs here: So, I didn't realize until today that the new Xbox One S will be able to play ultra HD discs I'm addition to streaming 4k content. So it appears to me that this console is now the answer for all of Sonos surround sound woes, as the Xbox one can decode DTS signal and output as DD5.1, it appears there is now one device that can stream all 4k content in DD5.1 through the sonos home theater system, as well as play 4k discs. Am I missing anything, or does anyone have thoughts on this? Considering trading in my Xbox one and roku 4 and just using this simple set up from here on out!

I'm aware of the controversy around the new privacy policy that came with the release of 7.4, however, browsing on my sonos account I came across this new page which I find quite disturbing : https://www.sonos.com/myaccount/mydata/ (once you are logged-in on your sonos account obviously) These minute-by-minute stats of your listening habits make you realize just how much data is collected and stored externally by Sonos, being your hours listened, the streaming or local sources, TV hours (if you own a playbar/playbase), and in which rooms you are listening in... I couldn't find an announcement for this beta feature, but am I the only one a bit spooked by just how much stats are being stored onto Sonos servers about the usage of their product in my home? At lease this dataviz page shows it clearly... My Usage Data preference in the Advanced settings of the app is toggled off... So beside a hard firewall rule that will prevent my speakers from calling home, I believe the ch

I have a 2017 4K Samsung 75" inch television installed last week by geek squad. The TV sound output is channeled from TV to Samsung OneConnect using ARC cable (I believe). The optical cable carries the sound output from the OneConnect switch to the Sonos Soundbar. Sound works great for other streaming apps, xbox etc. However, when I stream youtube content on the youtube app in my television, the sound does not play always reliably. Sometimes it plays well and sometime it does not. I am aware that one can't stream youtube from phone on sonos, but that I am simply directing youtube playing on smartTV into playbar and 5.1 set up (2 play 1s and a sub). How can I fix this problem? Given it is happening only with the youtube app, I am wondering if there is a setting that I need to account for?

I have just purchased my Sonos system . So far disappointed. Songs do not finish. I have seen a lot of posts on this but haven't read any that report a positive result. Has anyone had this sorted out? Still on hold with customer service, bad first impression. Diagnosis confirmation number 7834494.

Newly announced Apple TV 4k Specs here: https://www.apple.com/uk/apple-tv-4k/specs/ Now supporting HDR and Dolby Vision, along with Apple Airplay 2 speakers "coming soon." Press release: https://www.apple.com/newsroom/2017/09/apple-tv-4k-brings-home-the-magic-of-cinema-with-4k-and-hdr/ Audio Formats HE-AAC (V1), AAC (up to 320 Kbps), protected AAC (from iTunes Store), MP3 (up to 320 Kbps), MP3 VBR, Apple Lossless, FLAC, AIFF and WAV; AC‑3 (Dolby Digital 5.1) and E‑AC‑3 (Dolby Digital Plus 7.1 surround sound)

Hello, been using my Playbar for a a few days now and it's excellent!. One thing that would be handy though is "Source Lock" function, where the sorce you select in the app is always active. As it stands I can't have TV autoplay active due to it picking up signals when my son changes Xbox games. I turn the Playbar to TV on a night but for some reason it always changes back to Radio overnight, kids then complain they can't hear the TV in the morning. Either a button to dissable auto switching completely, or "Lock to TV" wod be very handy!. Cheers!.

Hello, I own a SONOS PLAY:3 and my Android Sony Bravia TV and wonder if it's possible for me to connect both using my home wi-fi network. I'm thinking about installing some more loudspeakers to my TV and would like to know if I can start with my PLAY:3. I know my TV has a WiFi Direct functionality and wonder if I can use that for that purpose. Thanks for your help :) Regards, Stephan

I love Sonos and can highly recommend the products. I really miss something in the app, and don’t know where to give my feedback, so I send it here, in the hope of that this will be given to the right persons. What do I miss in the app? - compatibility with Siri - a widget on iPhone to control the music easier – play, pause, change song. Sometimes the controller not compare on the lock screen, and then I really miss this widget, so I don’t have to open my phone and the app to control my system. - the option to lock the sound level on each speaker. It’s really annoying if you have a lot of speakers in different rooms, hear the same music in all rooms, and you want to turn up the sound up on 4 out of 6 speakers. Then you have to turn up the sound manually on each speaker. Instead of just lock the sound level on 2 of the speakers, and then have the possibility to drag only in the “head” sound level controller. This is a really big miss for me when I use my Sonos system.

We just had our backyard landscaped to make it usable, and I'm looking into making a backyard theater. I am not planning on making a 5.1 (or better) system to start, as this setup won't be permanent and I don't feel like setting up multiple speakers each time. So I was looking into using a playbar to run the audio solo, as we could then set it up for music with our in-home sonos system to also enjoy music outside when we're not watching a movie. I don't mind taking out a single speaker (even if large) each time we want to listen to music. I'd run the theater sound direct from a roku, which has an optical out. So in two areas I am wondering how well that would work - 1) playbar audio alone for an outdoor theater (again, not expecting greatness, just basic audio) and 2) as the playbar won't be plugged in all the time. I figured I'd have to remember to plug it in before doing any upgrades, which is not a big deal. I could also just plug it in on the inside if it's not being used outsi

We are moving to a 3K square foot house. Config is the following: 1. Family Room - 65" TV over fireplace Room has high ceilings and is prob 25X20 2. Smallish Office - 55" TV 3. Master BR - 50" TV 4. Enclosed Sun Room/Patio 5. Eventually, backyard Help!!! We really want it uncluttered, and don't want overkill for sound in the BR or office. I want to go all Sonos, but I am thinking for TV sound maybe a soundbar/sub combo from Sony or Denon or Klipsch is a better option, and I would stick to Sonos for music? Thank you.

I used to have this $250 Sony 5.1 surround system with my livingroom television. It didn’t sound bad and did the job, and the rear speakers were even wirelessly connected to the unit so I didn’t have a wire running across my livingroom floor to the back which was nice. But I have gotten older and years back I was ready for an upgrade and had seen Sonos, so I grabbed a Sonos Playbar and 2 Play 1 rears. (Yes, I hear the sub is a must but have not gotten that yet) I like the wireless because I move a lot and its easy to setup in a new place and with music, the system in a smallish livingroom sounds fantastic. But unfortunately I have always had problems with the television, it never sounds quite right and I always struggle with the voices being difficult to hear or the rear speakers hardly sounding like they are working. The Sony setup just did a much much better job at home theater which is disappointing when comparing $1,000 to $250. Just to review my setup... rear speakers are at t

My playbase is not working, had it less than 24 hours and now it is distorted and muffled. tried twice to get through to ring up for support but long queues, then called at 17.30 and they are closed. not a good start and don't fancy a 50 mile round trip to the store 😞

Hi. I currently have a Sony HT-CT780 Soundbar (was around £300 mark). Main reason I bought this was for the 3x hdmi in and 1x out to work with my Projector, Sky box, Nvidia shield. I find the sound a little underwhelming. I have 2x Play 1's and was looking to add a Playbar to the set-up (using some sort of HDMI-Optical splitter). Just wonder if anyone else has this set up and whether they think it is worth it? I have looked at the Playbars and my room is narrow and 15ft in length, so not massively worried about the base box element right now. Sound would surely be better with Playbar and 2x Play1's as rear sound. Just fearing a tricky set-up or audio issues around the set-up with the splitter? Its just having the 2x Play1's that is making want to head down this route. Also wonder if I would be better getting a cheapish 5.1 set-up for similar price as playbar? Would love to hear your thoughts. Cheers

A Sonos customer suggested: " Provide longer power cables with Sonos devices " Feel free to leave your support here.

With the current 15% off promotion, I am tempted to get a Playbase or a Playbar ...but I am not sure which would be the best.. In our set-up, we have a wall mounted TV but just below that is a glass/metal shelf unit that houses an old Bose system (rarely used as my wife doesn't like the surround sound), a Sky HD box, a PC and a router. As the Bose will be going - I could either mount a Playbar on the wall between the TV and the unit - or get a Playbase and place this on top, or inside the unit. Is there any noticeable sound quality differences between the bar and the base? Any other differences?

I am a big TuneIn Radio user and was excited to get Sonos for the integration as I was getting massive dropouts on Airplay. A major miss though is lack of Album Art on the controller. The stations I listen to all work in the TuneIn Radio on the iphone/ipad to display the album art, Sonos controller looks amateur by comparison only showing the station cover art.