Spaces & Setups

All, I bought an apple TV 4K. Previously had a 3rd gen apple tv, and was aboe to stream music/tv to the playbar etc. With apple TV 4K, I can only airplay, and that is not to the playbar, but a Sonos One I have in another part of the house. Anyone know how I can point apple TV4K audio to the TV which has playbar, two play 1’s, a play 3 and a sub hooked up to it?

Hello, I have a Beam (connected to the LG TV via ARC HDMI) with 2 Play:1’s for my surround sound setup. My TV is connected to an Apple TV 4K. My surround for the TV was working fine until today. A few days ago, I canceled my internet provider through Comcast and switched to AT&T (not sure if this is relevant) but in any case, the surround for the TV stopped working. Music works just fine, just not the TV.My Beam is connected to the internet via WIFI and the two speakers are connected to each other on the same WIFI network.I’ve tried to fix it by removing and setting up the surround again and resetting the speakers themselves. None seem to work. I will try to unplug/plug in the ARC HDMI tomorrow but I doubt that’ll fix it.Any help on this would be much appreciated.Thanks!

I have a new LG OLED55BX6LB 55" Smart. 4K TV (2020) and a new Sonos ARC. I cannot get the Sonos’s ARC and the TV to work together using the eARC HDMI port on the TV. The IR connection works as it should, but will not deliver the same sound range/quality as promised by the eARC connection.

Like a lot of people, I was pretty upset when I found out that the Sonos equipment I spent thousands of dollars on just a few years ago was no longer going to be eligible for updates.    Despite that, I still think the Sonos system is the right one for me.   But I really don’t want to pay a bunch more money to Sonos to replace my equipment, so I’ve started looking around for good deals on gently used Sonos components.   How can I tell whether a particular component is new enough that it’s still eligible for updates?      Thanks.

Apologies . I can’t edit the typos  I just received my Arc and sub and was wondering if there is a much less expensive alternate to a HD Fury arcana?  Thanks 

Hi,In need of some help. I have Sonos Move and Sonos one in my living room. Both connected to router and SmartThings hub, with Alexa voice assistant and Spotify as streaming service. I control the speakers predominantly through the Sonos App for music selection, volume control etc. The problem is the app (iOS) keeps showing unable to connect. I’ve tried all the troubleshoot steps but to no avail. On top of this Every now and then one of the speakers will disappear from the system all together until I reset them/or reset the router. it’s become almost impossible to enjoy the speakers. Any advice greatly appreciated. Thanks in advance 

Hi experts!I was in touch with the support yesterday regarding that my Sonos One suddenly disappeared from and could not play. After sending in diagnostics, it was confirmed that i have a lot of wireless disturbance where the speaker is located, although there’s absolutely nothing else using wireless close to it. Well, never mind, to prevent this is i was asked to change the wireless channel that Sonos uses to something else, that is not used by the router. My problem is that my router is set to auto, so what’s your recommendation here?It feels like going in and change those channels in the router can actually make it worse... 

Just recently moved into our house that has just gotten finished being built. I have a decent sized media/computer room I bought a Sonos Arc/Sub/One surrounds for. What am I looking at TV wise? I was looking at a Q95. When I went in to Best Buy today to purchase a TV the guy told me there are some issues with Samsung TV’s eARC and getting the Sonos to use Atmos, he advised me to come to the Sonos community page and ask before I purchased. Solid advice from the Best Buy dude. =)Thanks in advance!

Will the Ikea speakers work as rear surrounds with my play bar and sub

SURELY there is a way to shuffle all CD tracks or albums in a personal library without having to individually add CDs or songs to a playlist by now??!!  The posts I found related to this topic are all several years old and I have brand new Sonos equipment.  

We upgraded our old Sonos Playbars recently for Arc’s and decided to make use of the old Playbar in our bedroom.  However, I am having issues getting it to work nicely with my TV.  We have a Sharp Aquos LC-60LE600U. I have TV through AppleTv box connected through an HDMI cable.  The playbar only option is an optical cable.  The sound will not come through the speakers on the Playbar.  I called Sharp support and basically was told that since I have an HDMI cable connected the Optical will not work. Any workarounds?  

I’ve just updated my Sonos app to Sonos 1 and now having a problem using ifttt through Alexa. I wondered whether it might be caused by moving to the new Sonos 1 app. Can anyone clarify?

I was just hoping you might be able to help me with the setup for my Sonos Arc. I recently bought the Arc, Sub Gen 3 and 2 x Fives.The issue I'm having is how & where to place the Arc. Wall mounted or on a shelf under the TV. After looking at some videos on best positioning for Atmos, I'm not sure what option to go with. If I wall mount the Arc straight to the wall 4-6" below the TV it will be very low down, lower than ear level.So, I am considering placing a wooden strip 90x10x2.5" on the wall underneath and then mounting the Arc to that so it's secure and will clear the TV, I could then place it 4" below the TV, Or closer if that works? If closer is ok I could have the back of the Arc flush with the TV so all the speakers clear the tv and the height of the Arc would be ear level this way?If I go with a shelf it would allow me to adjust the angle of the Arc to get the best MLP distance but it wont be fixed which i would prefer with a child in the house.It would be great to get som

I’m building a patio with 4 in-ceiling passive speakers as well as a TV. The setup I’m thinking of doing is driving those 4 speakers with the Sonos Amp for music the majority of the time but having the TV plugged in via HDMI arc and having the sound from the TV through the 4 at other times. The speakers and placement are simply for sound coverage and I have no concerns around specific channels of sound (i.e. a specific left and right channel). I’d really like to not have to purchase a 2nd amp if possible. Would this setup work for a 4 speaker setup with all 4 speakers acting as the front speakers for the tv? 

I have a Amazon Fire Stick hooked up to a HDMI to audio adapter, then hooked up to a Sonos Play 5 with the aux in port.  Sounds awesome.     The only problem is that to control the volume you have to use the Sonos app or Alexa.  Is there any way to adjust the Sonos volume with a normal TV remote - or preferably the Amazon fire controller?  

Hi,I own 2 connect units and have never had any Problems. The only issue I face now is that I am operating both S1 and S2 controllers. I would like to operate only S2.Do I upgrade to the Sonos Port? I have been reading on the forums that the audio quality in Variable control falls short of the connect . I have also read about numerous problems with the port.Thanks 

Can anybody confirm whether or not the Sonos Arc includes an onscreen volume level indicator when used with an LG CX OLED? I currently have a BEAM that when paired with both and older LG OLED or an older Panasonic will only indicate “volume up” or “volume down” but not give me the volume levels. It is a petty thing but very annoying to me. 

My Sonos surround system (Arc+One speakers+sub) is at present receiving its audio from a 2011 55-inch Samsung TV’s HDMI (ARC) port. The app does not show the audio format on the TV’s “room screen.” When I go to “About my system/Sonos System info/Sonos Arc: Family Room,” the “Audio in:” always shows “stereo,” even when it sounds like I’m hearing surround sound. So, to my questions: why doesn’t the app’s room screen tell me anything about what audio signal the Arc’s receiving; and why does the “Audio in:” come up as “stereo” when the system sounds to me like it’s putting out 5.1 surround sound? Is the latter possible because (1) my 9-year-old Samsung’s HDMI ARC doesn’t support 5.1 surround and (2) the Arc and the surrounds are going a passable job of simulating it? (The Samsung’s optical audio output only supports PCM.) My issues with the app are are short term--I hope--because in a little over two weeks my Arc will be receiving its audio from a 2020 Sony X950H TV with an HDMI eARC port

The Arc and Beam are two contenders for purchase.  But which one will provide the best clarity of dialogue in movies and programs viewed on the Sony OLED tv?     There is a lot of ‘production’ in cinema today and much of it masks dialogue.  I welcome your opinion

With recent updates starting from Sonos 2 the app seems buggy across all platforms (IOS and Mac desktop). The app will fail to find the system if it has not been connected for a few days. To fix this I’ve ended up uninstalling the app and re-installing and rebooting my router. Other issues are the app is unresponsive at times or there’s significant lag in between when controls on the app are modified and the Sonos system responds. This seems a very significant step backward. I’ve recommended Sonos systems to my friends and families but with the current state of the things, I would be very hesitant to do that now. This all seems tied to the recent changes to collect more user data. Recommend Sonos put the customer first and make sure that collecting data doesn’t impact performance. 

Hi all, My Play:3 has lost 4 rubber feet, and now I need to replace them to keep the device stable. Is it possible to get these replacement parts directly from Sonos?

Hi,this is my config now:PS4, Sky (TV Sat), Chromecast → Yamaha 5.1 → Sony 2k projectorPS4, Sky (TV Sat), Chromecast → Yamaha 5.1 → Yamaha 5.1  (audio)​​​​​​Video out: Sony projectorAudio out: Yamaha 5.1 satellites What I’d like to do:PS4, Sky (TV Sat), Chromecast → Yamaha 5.1 → Sony 2k projector (video)PS4, Sky (TV Sat), Chromecast → Yamaha 5.1 → Sonos Beam  (audio)Video out: Sony projectorAudio out: Sono beam BUT keeping Yamaha 5.1 as switcher element for the devices connected. I’ve bought an HDMI switcher for extract arc audio from the HDMI in way to extract video for projector input and audio (arc) for Sonos Beam but it seems not working.Is it possibile to apply my desired config?Thanks for the support!

I am wondering if I can purchase an Arc and then an Amp for my existing non-Sonos rear ceiling speakers and Sub. Would I still be able to get Dolby Atmos or what would be possible. Given I am also looking for a new 65” tv that is eARC compatible. So confusing. I wish Sonos would have a simple chart that maps possibilities.

Hello, I am interested in building a sonos based home cinema system consisting of arc, a pair of ones and a pair of subs (gen3) is it possible ?Thanks in advancedNick

Hi everyone, First post and a new Sonos owner.  I have a new Sonos Beam positioned above the television as per the image. And I have just purchased a further two Sonos One (2nd Gen) speakers. I would like to know how best to position these for the best experience. I am thinking of placing them either side of the sofa as per the pic, is this the best solution and would I benefit more if I had one above the sofa in the left hand corner, and have the other one in the further corner on the same side of the room? I am a newbie so thought of reaching out to those who are well versed with the Sonos systems. Thanks all