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bastifantasti
Contributor I
August 7, 2020
Answered

Play:3 rubber.

  • August 7, 2020
  • 11 replies
  • 2233 views

Hi all,

 

My Play:3 has lost 4 rubber feet, and now I need to replace them to keep the device stable. Is it possible to get these replacement parts directly from Sonos?

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Best answer by Paul A

Hi @bastifantasti.

Welcome to the Sonos community and thanks for reaching out to us. 
To directly answer your question, We do offer Play 3 rubber feet. I would recommend contacting our technical support team to get this sorted out for you. However, if time is of the essence, I would have to agree with @Airgetlam. Since if the accessory would be coming directly from Sonos (authentic play 3 rubber feet) it may take time for shipping depending on the location and due to the current pandemic.

I hope this helps.

Please let us know if you still have further questions or concerns. We are always here to help.

Thanks,

11 replies

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Paul A
Paul A
Retired Sonos Staff
October 23, 2020

Hi @vinhattieu.

Thanks for the update and immediate response.

We’re glad that you were happy with your Sonos customer care interaction and glad to hear that you will be provided with new rubber feet for your Play 3. Please keep us posted about your situation. We are always here to help out.

Thanks,

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