Spaces & Setups

Hi Folks, What's the best option for a cheap, decent sized and decent looking "Now Playing" screen that shows album artwork and maybe controls? I typically sit on the other side of a small room and control a Port that is plugged into an AV receiver with a phone or tablet, not using voice commands. Cheap android tablet? (Though stands, and specifically stands that dock/charge and are aesthetically pleasing seem to be quite thin on the ground). A Kindle Fire? I've ruled this out as I have an old one that refuses to find S2 on the Amazon app store and won't run S1 - not sure if the newer ones will work. A Google Hub? I'm unsure if this works currently, or works without queueing the tracks up on the Google device itself. It would be great if it did. I know there are solutions involving Raspberry Pi but the technical aspect (and the small, physical size of the result) put me off. Is there a solution I'm missing?

Can you lay the arc in front of the TV and not mount it?

I’ve misplaced my controller for the ZP80 and would like to replace it. Any assistance from this group would be greatly appreciated.

Was going to buy a turntable and a preamp. Would people recommend connecting to a Port or a Sonos 5? The Port and 5 are a similar price but didn’t know if audio would be better through either connection because of the 3.5mm jack versus RCA.  I am placing the turntable in my living room where I already have an Arc, 2 play 3’s and a sub. 

I am getting a whine in the background using beam soundboard connected to my Samsung tv. It is connected via hmdi to the tv.  Any ideas out there

I cannot get rid of the Chrome ad that appears in the App. Any theories as to how to get rid of this ?

Hopefully I am posting in the ocrrect section. I upgraded to the Sonos Arc at launch from the Playbar, I also have the Sub (Gen 2) and two Play 3s (Rear Speakers). I have never got Atmos to work on my current setup, current QLED supports DD+ but no matter what I have tried, the Atmos logo will not show in the app. I have put this down to the TV and will be upgrading to etiher the LG CX or Q90T, I am hoping this will allow for Atmos to work. My questions is, does it matter that I am using Play 3s instead of Ones to acheive Atmos?

Just got the Arc and it sounds great.  Configured to HDMI 4 ARC output of TV.  However after setting the TV sound to  Receiver (HDMI) and turning on Dolby Atmos Compatability under Expert Sound Settings and then turning off the TV and then back on the sound setting reverts back to TV Speaker.  The Arc is powered on during this sequence.  The time between on and off does not seem to make a difference as I have tried everything from a few seconds to several hours.  It always reverts back to the internal speakers.  Any ideas??  This is a pain trying to train the spouse on how to fix this every time she turns on the TV.

I am hoping a sonos support can explain this officially. When I stream from Spotify, does the song first come down to one player and then if I group, Does the song go out from the one player to the other players in the group. If I have a group does it do the same? Does Tidal hi res also work that way on Sonos?

I have one playbar, a sub, and two Sonos Ones in the rear.I have set the rears to "full." Do I have to use my TV via the optical connection to have the 5.1 separation play correctly? Or does it not make a difference if I were to play it with something like Plex via the app?

I’ve had both an Arc and a Sonos Amp for the past few months. The Amp is hooked to floor speakers and a subwoofer, and is used primarily for my turntable. Previously, when watching TV, the Sonos app reported that the Arc was using TV audio and it allowed me to group the Amp for even more volume/bass. However today I tried to take advantage of this feature, and the Sonos app no longer signifies that the Amp is playing TV audio, and as a result I can no longer share TV audio between devices.Has something changed with the Arc firmware, or is there some setting that might be preventing this from working? 

I have two sources with 4k and Dolby Atmos output.They are connected to a 4k projector without eARC.What will I need to connect it to SONOS ARC and take advantage of Dolby Atmos?Thank youRegards.Jose

Hi Everyone:I have a Sonos 3 player n my bedroom.  For three of the last five nights, my Sonos has turned on in the wee hours of the morning (e.g., 3:30 Am).  The Sonos app was turned off on my phone and the sonos was silent when I went to bed.  My phone and computer are off.  Any ideas why it is turning on??  

Hello,I’m going with the theory that perhaps Sonos might pay attention to threads not marked as “Answered” and possibly respond to a new one. A lot of people are patiently waiting to hear about any progress or timeline for supporting multichannel PCM on ARC. Is there anything substantial that you’re able to share with us regarding this feature?

HelloI am looking at buying a Record Player for my other half for Christmas. He has mentioned buying himself a Sonos Arc to use with the TV. I therefore wondered if it was possible to get the Record Player to link to his Sonos Arc rather than buy a seperate speaker system. It would be better if it was wireless too. Longer term, looking to set up more Sonos speakers around the house, so it would be useful is solution could also play with them too. Thanks

You can update to connect several sonos move through bluetooth.?

Hi, As you all know, Sonos removed the ability to added new devices through the S1 PC app last year. What a nightmare this has been for Sonos installers as now when a device magically removes itself we have to call the home owner and talk them through adding the device on their mobile app. Before the S1 app days we would simply remote into the PC in the comms cabinet rack and add the device for them. At least we can still re-authorise music services from the S1 app when the spotiy password changes. Does the S2 app this bring back the ability to add devices through the PC app?  

Hi, is it possibile to create a home cinema for the beam with 2 “Play:5 (Gen 2)” as I already did but with 2 “One SL”? Thanks

Hi I updated the software to s2 control and found I can’t give permission on iOS to my microphone to perform Trueplay.  On my iPad permission was already given before update and everything works fine.  App is only asking about Bluetooth.  did you have same problem?

I have just upgraded to S2 and the app tells me my SONOS connect wont take the upgrade and I have to pay an upgraded model .  How do I get my system back to S1 controller so I can enjoy my whole system again? I feel I am being ripped off

I have several Sonos products and I love them all. My wife and I own 5 Play 1’s and a Sonos Beam are considering buying even more speakers soon. However, I was repositioning one of our play 1 speakers when I slipped and dropped it on the hard floor. There is some cosmetic damage which is my fault and I could live with, but when I plugged it in to check the sound, to my dismay, all low frequencies sound scratchy and flabby.Is there any Sonos repair program? I still have to check our purchase date, but I’m fairly sure we’ve passed the 1 year warranty date. I would certainly rather repair a speaker than buy a whole brand new one. If you could get back to me with some options that Sonos offers and prices that would be great. Hope to hear some good news!

Hi Im having some trouble with my arc. Setup is a sonos arc with ones as surrounds and hooked up to a LG B9.   First problem is with eARC - when i use eARC my arc and tv randomly drop connection. If i use a native app and then switch to a channel then the sound goes away. It also happens the other way - when i open an app then there will be no sound. Sometimes it comes back if i switch channel or close the app and sometimes i have to toggle eARC on and off.  I have run a diagnostic: 2125427485 My second problem is with regular hdmi arc - when watching television i will have periodic audio drops. As far as i know this only happen when im streaming (netflix and other native webos apps).  Diagnostic: 170946637

Hi Guys, I spend an afternoon trying to fix my set-up. My playable was connected to the TV but I lost the surround.When I hook it up on a LAN cable all is fine, but the moment I do get it on WIFI nothing comes forward.When I hook it up on LAN it works but my speakers don't connect to it. I reset all items multiple times but no luck - many idea what I can do? Thanks in advance!

Hi all. Question about surround with Arc and Play 1.  Current setup:1. Pioneer plasma tv from about 2005- this is getting replaced soon even though it’s still going strong after all these years. . 2. Play 1 we’ve had several for years Around the houseArc- newly acquired this weekmy main limitation is the TV. No ARC or eARC obviously. It has an optical out but that can’t be engaged using the hdmi inputs on the tv. I connected the ARC to the optical out of my Xfinity cable box and it seems to work ok.For fun I added 1 x Play 1 that is already at the back of the room as a surround. Am I getting a true surround image doing that? We still hear dialogue from the Play 1 and didn’t think we should as a surround. Also, what is feeding that speaker? Right now when I turn the tv off audio still comes thru the arc so I have to hit mute on the remote. That’s no big deal but audio is still coming thru the play 1 and I have to mute it from the app. Going thru the add surround they the app, I can’t te

How do you add speakers now - via S1 - since the MacOS app insists that a system update has to happen? Hitting a dead end here. Cannot and will not upgrade because of owning so-called ‘legacy’ products.