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Stove
Contributor II
October 26, 2020
Answered

PC App for S2 - does it bring back remote managment features for installers that were removed from the S1 app?

  • October 26, 2020
  • 3 replies
  • 201 views

Hi,

 

As you all know, Sonos removed the ability to added new devices through the S1 PC app last year. What a nightmare this has been for Sonos installers as now when a device magically removes itself we have to call the home owner and talk them through adding the device on their mobile app. Before the S1 app days we would simply remote into the PC in the comms cabinet rack and add the device for them.

 

At least we can still re-authorise music services from the S1 app when the spotiy password changes.

 

Does the S2 app this bring back the ability to add devices through the PC app?

 

 

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Best answer by Smilja

Does the S2 app this bring back the ability to add devices through the PC app?

 

 

No. The features/abilities of the PC/Mac controller are the same in S1 and S2.

3 replies

Smilja
SmiljaAnswer
October 26, 2020

Does the S2 app this bring back the ability to add devices through the PC app?

 

 

No. The features/abilities of the PC/Mac controller are the same in S1 and S2.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    StoveAuthor
    Contributor II
    October 26, 2020

    Very interesting, I assumed they would be in the S2 app to force you to replace your kit with s2 compatible kit.

     

    Does anyone know why on earth they crippled the PC app last year? It makes it impossible to manage them remotely for end users.

     

    controlav
    controlav
    Lead Maestro
    October 26, 2020

    Does anyone know why on earth they crippled the PC app last year? It makes it impossible to manage them remotely for end users.

     

    Because PC usage was too low, they said. I’m not sure how much I buy that, especially as Desktop was the only way to get a wired diagnostic from the system. More likely that their new Wizard framework relied on Flutter, and Flutter was not available on desktop (though its in alpha now).

    What kind of actions do you miss from the PC app? I could add them to my PC app if there is enough of a need, though I’m never going to add Setup or Add Device. I already put Rename Player into it as that was a no brainer.

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