Spaces & Setups

Just got my new Play 5 G2. Successfully added it via my android phone S2 app. However, when I installed the new S2 on my windows desktop, the 5 isn’t present. Have tried reinstalling the desktop app but that didn’t help. Any idea on what to do next?

Hi there! I have multiple Sonos amps in my house, one of which is connected to a TV via HDMI arc. I often play audio via Airplay 2 across the whole house, but then when someone turns on the TV in the living room it auto disconnects Airplay in the rest of the house. How can I keep the Music playing and Airplay connected in the rest of the house when someone turns on the TV? 

Hi.I’m looking to replace an outdated system with new equipment. Thinking of two x Ones (for large back room) and one x Five for Lounge. We’d like to include a CD player that will link with the Sonos speakers and have been advised that we only need a CD/Amp which will plug directly into the Five and connect wirelessly with the two Ones.Questions as follows:Is the above correct? Will I need any other Sonos equipment to achieve this (I’ve been advised I won’t)?Can anyone recommend a reasonably priced but decent compact CD player, ideally with an integrated amp that would work with the Sonos kit? ThanksMartyboy

Hi, I’m brand new to Sonos. We are currently constructing an alfresco area that is fully enclosed and weatherproof. Dimensions are 9m long x 5m wide x 3.5m high with pitched roof. We are planning to split the area into two sections. One end will be TV and lounge, the other will be dinning. I’d like to be able to do the following:Have the lounge area and dining area split so we can have music playing at the dining area and TV sound at the lounge end. Join both these areas to play music from the same source if we are having a larger party and the TV is offIf I purchased the following, https://www.sonos.com/en-au/shop/surround-set-arc-sub-one-sl, would i be able to do this? I’m thinking the Arc and Sub connected to the TV, with the two One SLs mounted either side of the dining table. The image below shows the proposed set-up.We are also thinking of possibly adding another One opposite the TV in the future if it’s needed. We have powerpoints at all locations shown but won’t be able to run

It's so irritating that the Roam drains so quickly in standby mode.  If you forget to switch it off (because there are no lights on in standby) and you want to use it after a few days, the battery is empty.  Now you have to keep in mind that you actually charge it every night.  It would be a huge improvement if the Roam turns itself off completely after being on standby for, say, 30 minutes.

Hello, I recently tried using my Nintendo Switch for the first time since getting my Sonos setup, and I can't figure out how to get the Multichannel LPCM to work on it. My current setup: Sonos ArcSub Gen 32- Sonos One SLLG CXMy Sonos app version is on the most current version of 13.1.3, and my Sonos system is on 13.1.1The LG CX is also on the latest version of 03.23.06 My TV settings are as follows: Sound Out: HDMI ARCDigital Sound Out: Pass Through (Have also tried PCM and Auto)eARC: OnHDMI Input Audio Format: Bitstream (Have also tried PCM) On the Switch under TV Settings, when I set it to Surround Sound and run a test, no sound comes through, and the Sonos app either shows No Signal or Silence. When I set to Stereo, sound will work, and the Sonos app will show Stereo PCM 2.0 I've seen other forums where people will say that Multichannel LPCM works for them using a Switch and LG CX, so I'm wondering if there is something I'm doing wrong, or if there is something I may have missed. I

Why use HDMI direct connect to TV shows stereo PCM but air project to TV it shows DD5.1??  ARC+SUB+play1*2, software player Xunlei + same movie stream with Atom/DD5.1.PC: Surface go and Mac book pro 2015.Fibre connected to TV from ARC, it shows DD5.1 under air project to TV (surface laptop go), Sonos app S2 shows there is DD5.1. TV set to PCM16! Sound qulity is good and I sure that 2*play1 can performance surround sounds!  volum around 15- 20% it`s engough! ticker 450183488.    TV set to PCM16! surface laptop go  because no HDMI port, so I use a thunder convertor (input one thunder in + output VGA + HDMI ) then via HDMI to TV, it shows Stereo PCM,  2*play1 output like ARC but not output surround, and volum need turn to  40- 50%!  ticket 511695042. 3. TV set to RAW! MAC book pro 2015 use HDMI direct connect to TV and showsStereo PCM too,  2*play1 output like ARC but not output surround also, volum need turn to 40- 50%!  ticket:1121777629.why and how direct connect become stereo PCM but

Hi can you pair a turntable to 2 sonos 5’s ?, I know you have to wire 1 in , but will it then play on both speakers????

Hi Everybody,I’m pondering a Sonos setup for my great room. It’s pretty large… 36x36 with mild vaulting, and the TV is in the corner. I’m thinking of the Arc under the TV, and assume I’d need a couple rear speakers. We’d use it for TV, streaming shows & movies 2/3 of the time, and music 1/3 of the time.  Thanks for any suggestions you might have!  

Can the Roam Portable Smart Speaker be paired with my ARC sound bar?

Replace Russound keypads with Sonos? I have about a dozen of these in different rooms. Is there a way I could replace them and migrate to Sonos? https://www.crutchfield.com/S-5pfAXBlKNTJ/p_543MDKC6/Russound-MDK-C6.html?XVINQ=GLX

If i hook up the port to my reciever and wired system will i also be able to use the arc and the sub to play music?  Essentially I’d like all speakers to fire as I stream to the port. Two front wired and two back wired along with ARC and Sub. Can that be done?

After listening to the new SONOS Radio HD for a while, I really enjoy and appreciate the High Quality fidelity! I really does sound like the best HQ compared to other music services. I am on the 1 month trial but I’ll pretty sure I’m going to become a subscriber. I do wish they’d offer a RENEW YEARLY subscription.Since I listen to a lot of Classical music , my recommendation would be that another Classical station would be curated that would present COMPLETE ENTIRE SYMPHONIES/ CONCERTOS, ETC.  Right now there are only classical stations that present only single movements but not the COMPLETE piece.please consider this type of station. Thank you for the HQ and functionality of SONOS RADIO HQ! Ron  

I have a new Sonos Arc ,sub and rear speakers. Which I am very pleased with it I have a few of issues that i would like some help with . How do I set the volume levels to be different for TV/ films and just music. The volume I need for TV is much higher than for music ( radio- streaming) so if I play music in the morning it comes on very very loud and its annoying . Can I set presets so music starts at one level and TV at another. In some films the dialogue is impossible to follow ( not all films) as the background sound are over powering. I read there is a dialogue enhancer but i cant find one or any way to cut back the background sounds.  In some programmes there speech is no quite in sync -especially on channel 4 programmes. I have set the dialogue delay to 0 . Its not much of a delay and only really noticeable when its close ups on people.Any ideas what I can do to solve thee issues?Thanks   

HiBest position to mount the Arc? Above or below the TV?

13.4 update includes:Sonos home theater products now support decoding DTS Digital Surround.   A new Battery Saver mode is available for portable Sonos products.   EQ settings are now accessible by pressing the icon on the Now Playing screen in the Sonos app for iOS.   An HD badge now shows on the Now Playing screen while Sonos is playing higher quality audio.For anyone who thinks Sonos isn’t reading these forums or listening to their customers, this update is proof that they most definitely are listening. Thanks, Sonos!

I am traveling and brought my Sonos Roam. I connected my smart phone to my hotel’s wifi, and assumed my Roam would communicate with my phone via Bluetooth. When that didn’t work, I attempted to connect the Roam to the hotel wifi to repeat the Bluetooth pairing process. To connect to the hotel wifi, the  end user must complete two separate fields: last name, and room number. The Sonos S2 software provides a single field for a password, so my Roam remains linked to my home wifi and I can’t renew the Bluetooth pairing. I disconnected my phone from the hotel wifi in hope that would make the bluetooth connection work. Oddly enough, my phone does appear to be paired to the Roam, but I can’t play music or connect to a service. How can I fix this?

Hello all,  i have a living room with a 17 foot hight ceiling, I need a sound bar for my tv. I own a couple of play1 to possibly set up a surround. Im qorried that with the ARC (which is way over budget) the sound will be off due to my high ceiling. also, if i decide to get the beam, is the gen 2 worth it since i got high ceiling and i know its hard even for atmos ? thank you

Can Sonos AMP replac my NAD stereo amplifier?I currently use the stereo amplifier solely for listening to vinyls.My current setup consists of a Pro-ject Debut Carbon EVO turntable, Dali Oberon 3 speakers and a NAD C316.Around the house we have several Play:1 and a Playbar.The purpose of the Sonos AMP is NOT to get the vinyl sound to my other Sonos speakers but to include my Dali speakers into the rest of the Sonos setup when streaming music. Replacing the NAD amplifier cleans up the area which is preferred over getting a Sonos Port and adding that to the stack of tech gear. (just to keep the wife happy… )Reading about delay settings, compressed/uncompressed makes me wonder if the AMP can in fact work as a stereo amplifier without doing all sorts of audioprocessing. Keeping the sound as analog as possible when playing vinyls.Reading other post about turntables and sonos seems to be more about getting the sound from the turntable to other Sonos speakers. Where in my case this is not the

HiI have recently moved my setup and seemingly reset some settings as I'm no longer getting 5.1 from any Apple TV app.Internal to the TV apps are running 5.1 but anything through the ATV is stereo PCM…I've tried forcing the audio format to be changed to 5.1 through the ATV menu which seems to work but not for all apps, so I'd like to fix it properly if I can.Any other settings I should look at?

Any chance Sonos will bring this feature from Sonos Roam to Sonos Move with a software update?

Hello - I need some help from the community here.  I have an outdoor TV (mounted way under the extended patio, no concern with rain issues).  I also have a Move that I pair via Bluetooth for sitting in the hot tub so we can watch TV without blasting the sound from the TV itself.  I am thinking of purchasing a sound bar on Black Friday and I’m considering the Beam among others.  My desire is to have better sound when not in the hot tub than the standard TV speakers, and being able to watch from the patio and the hot tub at the same time.I understand that Beam/Move can’t be paired, but they can be grouped.My question: if I’m watching the TV with a beam underneath, will grouping the Move work? Will there be sync issues? Can I change volume independently on the beam and the move? As I only have one Sonos product now, I am unfamiliar with the process of grouping (wifi? BT?). Is there anything else I should consider?

Hi,With growing systems containing different types of components there would be great value in being able to combine these components in different ways depending on use and without having to manually reconfigure the system.Specifically, what I would like to request a feature that allows pre-defined configurations (groups) at the level of individual components. Here is an illustrative example:Group A: Arc + Subwoofer + Amp A (for rear speakers)Group B: Amp B + SubwooferGroup C: Amp A + SubwooferThe above reflects an actual setup I have in our home. The different combinations would optimize the use of my Sonos equipment e.g., for watching TV (Group A), listening to music in the living room (Group B) or listening to music in the kitchen (Group C).I have seen numerous similar requests in the forums. What are the chances of getting this implemented?Kind regards,Peter

Can Sonos Roam connect/disconnect to an already paired Bluetooth phone by google assistant voice command rather than manually connecting from phone's Bluetooth settings? I have a JBL Link which is a similar speaker and I just have to say - "Ok Google, connect phone" and it automatically connects to my phone. Does Roam have a similar feature?

My Sonos Arc purchased in 2020, tonight suddenly started to make low alarming sound every few seconds.I unplugged and plugged back in but still continued.any thoughts?