Spaces & Setups

Hello there,I have a Sonos ZP80 and trying to connect it using my Sonos s1 app on iPhone.When I plugged it to power the light is still flashing white and never stop and I am unable to connect to the ZP80!!I tried to hard reset the ZP80 and the App several times , But unfortunately I still unable to connect.Please help.

sound up and down on tv adverts and films looses clarity… I reach for the remote to turn it up then later its too loud so I turn it down its driving me mad. I have a Beam a sub and 2 play 1s … I have looked through the replies on this forum but still no answer that we can try ???

Hi, I was hoping to stream music from my sonos connect through my old stereo speakers,  i have connected  the sonos connect to my old receiver but nothing is coming out of the old speakers.What connections should I be using?

I don’t think what I want to do is unreasonable in 2021.I want one easy screen to turn on and off rooms and show/change what music is playing and control volume.  Preferably in Homekit.I don’t want to have to open the sonos app just to turn on and off music, in a smart home trying to open and close multiple apps is just annoying and clumsy.In Apple HomeKit right now I can see my rooms except for one which has a Playbar.  However if I start a group in sonos then if I click any one room in HomeKit it turns ALL the rooms off/on together.I have Alexa, hubitat, and homekit/apple in my home.  There HAS to be a way but I don’t see why it should be so hard to do. 

Trying to figure out why YouTube music doesn't see Move as a Chromecast device. Google Play Music saw the Move just fine but now Google Play music has be sunsetted and is no more. I'm curious if this is a YouTube music issue or a sonos issue or my issue? Anyone else use the native YouTube music app on latest Android and have similar issue? I have YouTube music linked to the sonos app but I'd rather use the native app to cast.

Hi,I have a Beam with two One SL surrounds. I am a little hard of hearing so want to increase the sound on the left rear (the side of the couch I sit on) higher than the right where my wife sits. Would it work if I changed the Left Surround distance to being closer than the right. Also can you force the system to stream voice audio to the rears or is this driven only by the TV stream?Thanks in advanceRoss

The cases on my two play 1's are cracking in the same place, on the top and to the rear of the speaker.No kid or pets to cause damage 

Has anyone set up Sonos with Starlink internet yet?  Sounds like they don’t allow much customization on their router but it does do 2.4 and 5. Might be able to use your own router as well but rather use theirs if it works. I’ve found I have to force the 2.4 band to channel 6 to avoid interference. Might not be an option with Starlink router?

I am so frustrated and have started carrying around my Bluetooth speaker now. How can it be possible that the Sonos app keeps stopping saying something about Spotify starting in another room. It is just me…. And my Amazon Music app always just stops randomly. I am fed up and hope someone can help.

I’m new to having Sonos and am setting up my TV stereo after I got a bass box from my dad, which he doesn’t use anymore. Got two One SL and am considering which soundbar to get.However, I’m already frustrated by the software interface, which I simply find lacking and being non intuitive compared to the quality of the sound. Maybe it is because I am generally not using streaming services and have connected a library with the music from my laptop? Help is of course appreciated if there are solutions to these issues:The app on the phone somehow wants to only play one or two songs at a time. No explanation why or any obvious reason why it does this. Took ages to add YouTube to the list of services and have no way of searching for music and playing it. Personally I don’t really use YouTube, but when people come by and want to play something they particularly like, it’s a little embarrassing having to get my old portable Bose speakers, simply because we’re unable to play anything new from Yo

Hello, I was reading on the forum, if I understood correctly: You can only set one Sonos account as admin Other Sonos account may join the system but with limited functionalities It is possible to add different accounts for one service (I.e. Spotify) to manage “different users” through one admin account. So, in conclusion, it is not possible to set several Sonos accounts as admin in a Sonos system. Did i understand it correctly, please? Thank you ! 

Hi, I have a sonos cinema system made up of one sonos Beam and two sonos one, I would like to know if I can add another pair of five speakers to my cinema system.  Thank you.

Hope someone can help.  We are creating a new large extension which will incorporate a kitchen /dining area and TV Lounge.  We would like our TV connected to a pair of bookshelf or ceiling speakers and would like an additional set of ceiling speakers in the kitchen area.  We want the ability to watch TV using ONLY the bookshelf / 1st set of ceiling speakers but if we want to play music when we are having a party/entertaining we want the ability to play the same sound from ALL 4 speakers.  What would we need to buy to achieve this with Sonos please?

Hi, i am trying to buy cinema set with sub, sounder and 2x SL.  I’m trying to buy on Amazon or Currys and all out of stock.  When are stock levels coming back?

Hello,In my Livingroom I have a complete SONOS ARC 5.1 TV Setup. ARC, Sub Gen 3, 2 Sonos One SL.For TV etc. the sound is fine.But my Livingroom ist pretty wide, so when I what to hear music in the whole room, it is pretty centered around the TV Area. Is it possible to add a third One SL Speaker on the other side of the room to support the music sound?Or would is be better to place one of the Surround Speaker asymmetrical to the other?Then the right surround Speaker would be 2,5 meter further away to the centered TV Position than the left one. Thank You

Hi I have managed to find the lengths of the power cable (2m) and HDMI cable (1.5m) off the forum, thanks, why is the HDMI not the same length as the power cable, they travel the same distance TV to BEAM???? However is the UK plug moulded ? I like many will try and feed this up (string trick) a conduit in the wall, it would be handy to have a removal plug system on the end so can be fed either way, i.e down  Finally sold the PLAYBAR so moving to a BEAM.Another question, anyone have the BEAM slung under a wall mounted TV, any recommendations. Whats the sound like give it is not on a solid base - rattly sound ?  thanks

I current have a 5.1 system in my media room w/ a HarmonKardon AVR receiver, Klispsh speakers: two front standing, two in-ceiling surrounds, a sub and a center channel. It’s a TCL TV w/ an hdmi/arc port. Off the receiver hangs a Wii, DVD player and record player.My question: While really only wanting to keep the TV and front standing speakers (and perhaps the HarmonKardon to enable the auxiliaries) would Sonos amp (or Port?) along w/ an Arc (to replace the center, two Architecture in-ceilings, and a Sub allow me to still get 5.1 fm the TV and DVD player?

I have a Port, which I use to connect my turntable. I then route the Port into my AV2 input on my receiver. In the past, I have been able to play a record into my ceiling speakers, and also two paired One’s in my office. However, I got the Beam, which is linked to my TV, and ever since, I can’t get my records to play through the Port, to my ceiling speakers. My TV is HDMI ARC wired straight into the Beam. And when I try to play a record through to the ceiling, I make sure my received input is set to AV2. I can still play the record through the port to any of my Sonos speakers. Did I throw something off by adding the Beam? Am I missing an important step? Welcoming any ideas. Thank you!

Hi.  I have the B&O 18 with Transmitter 1 and a Sonos Connect in the living room.  I have a few other sonos equipment in other rooms. My current setup:Sonos Connect is the hub with 1 input (3.5 mm AUX Audio from TV) and output via TOSLink to my Transmitter.  The B&O transmitter connect wirelessly to my speakers and subwoofer.  Music experience is good except for AirPlay2.   TV Experience is bad with a noticeable delay.  I rarely watch TV so not an issue. With all the extra time at home because of covid, I do like to improve this and hopefully bring in AirPlay2 for music and fix the TV issue.   Last year, I tried to upgrade to the Sonos Port but that doesn’t have TOSlink that connects with my B&O Transmitter. What do you recommend?  What is the best way to connect the TV to a sonos?   Or should I try to route the TV directly into my B&O transmitter?   I have not been able to do the latter before.   I had tried connect my TOSLink directly from TV into Transmitter and RCA

Just sold my PLAYBAR…Now trying to decide if I should replace with BEAM or ARC. Have many Sonos products including two PLAY3s we used as rear speakers with the old PLAYBAR.TV is a Samsung 2018 49" Q6F QLED 4K Ultra HD (QE49Q6FNATXXU) with HDMI ARC but no eARC, so ARC could sit underneath TV at 1140mm long.So question is it really worth it ? and will it actually work with an HDMI ARC rather than eARC and give all the Dolby Atmos benefits as there is a big difference between BEAM & ARC 

Hi there - Anyone up for an aesthetic change in their space? Need 2 white Play:3s for our living room. I have 2 black Play:3s in exchange. Cosmetically v good condition, no issues with sound/function, seeking the same. We'd each pay shipping. Message if interested.

Hi,I am wanting to add a pair of in-ceiling speakers to a Stratco gazebo roof, this area will not get wet but will be exposed to Melbourne weather.  The roof itself is insulated so the speakers should remain cool in summer. I know Sonos make a outdoor speaker but I prefer the look of the in-ceiling speaker.  The Sonos site does not recommend in-ceiling speakers outside but I thought because they aren’t directly in the rain & heat this still might be ok? Thank you. 

I purchases a classical concerto album from itunes that has 7 tracks - the first concerto has 4 tracks, and the second concerto has 3. When I update my music library on Sonos, I get 4 tracks: movements 1, 2 & 4 of the first concerto, and movement 3 from the second. From reading the support topics, it looks like either the whole album gets imported, or none of it does. How can I get all seven tracks into Sonos?

I have pre-wire for 5 in ceiling speakers.  Is it possible to use 5 sonos in ceiling speakers and use my existing sonos subwoofer for a 5.1 setup?  I have a playbar, but l’d rather not use it as it forces my tv to be too high above our fireplace mantle.  If so, outside of the 5 sonos in ceiling speakers and the sub, what else is needed to get it all operational?  Thanks for the help!

What do I need to get going. I want it all to be wireless as possible, but I can’t really find anything saying look here’s what you need. Do I need some kinda or Sonos connect or Sonos amp thing? I have Sonos play speakers and a sound bar. I don’t want to hook it up to a receiver, I have a small preamp if I have to use that.