Spaces & Setups

I thought I had this problem taken care of but it still seems to be happening and I am tempted to switch back to Optical connection instead of HDMI Arc connection. Sony Bravia TV keeps reverting back and forth intermittently watching Cable TV from Arc to Internal TV Speakers and I thought I had this taken care of by turning off Bravia Sync and Auto Audio Recognize but evidently that did not take care of this issue. The Bravia is still dropping off from using Sonos Arc and switching back to TV Internal speakers at times and its annoying and interrupts DVR shows etc. Some type of update needs to happen here since Bravia is still not recognizing the sophistication of using a sound bar on the HDMI 3 ARC input. This is not that old a Bravia, its a 2017 OLED and is fully updated. Any help on this?

Hi allI’ve recently moved houses / countries with a lot of high-quality legacy physical media (jazz vinyl, Criterion Blu Rays, etc) but with only a Sonos 1 - all this other audio gear was left behind in the US. I would like to go as wireless as possible and use Sonos components to rebuild a living room sound setup. The system should be able to hook up to a new TV but also allow me to play Blu Rays, CDs, and records as well as stream music. What is the best set of Sonos components to buy?  My previous system was Onkyo Amplifier based with Sonos as a late “add on.” But I’d rather not deal with wires anymore, especially in a rental apt. I realize that the sound quality won’t be as good as before but I am willing to give that up for convenience.  

Hi, I have a Sonos Playbar combine with Sub and 2 Sonos one and I want to drastically improve dialog by adding a Sonos product, not with APP. Any suggestions? 

Salve,domanda facile (forse scontata), ma vorrei essere sicuro.Posseggo 2 speakers ONE collegati in modalità stereo e vorrei comprare l’amp per collegare TV, vinile ecc.L’amp si collega agli speakers sonos senza bisogno di alcun cavo, ma attraverso la rete wireless? mi confermate? Grazie mille

I have a new Sonos Amp and 4 Polk Atrium 8 SDI outdoor speakers.  2 will be run at approx 50 ft each and the other. 2 will be approx 150-200 ft.  I want to hook all 4  to the amp (2 on left and 2 on right) and am considering 10 gauge wire due to the extreme distance.  Can I evenfit two 10 gauge wires in the hole in the new banana connectors?

Hi Sonos CommunityI have a Sonos Arc and I tried to integrate Deezer account in services. I just don’t see Deezer available within the app. Any ideas.I live in Japan and Deezer is available in Japan. CheersARIESBABU

I want to upgrade my system with several ZP120 and ZP 90s with AMPs and PORTs. However my setup is wired in a cabinet and honestly, thinking about rewiring that rack makes me hesitant to upgrade. With that being said, It looks like the power cord input on the AMP looks similar to the ZP120. Are they compatible?

Hi,i would like to get some thoughts on best orientation of pair of Sonos five for great music experience especially with bass heavy music with a lot of emphasis on subtle sounds and sub-bass.  my room is 5.5*3.5 open space connected to kitchen. 

What happens to the old Play 5, when I upgrade to Five using the upgrade credit? I don’t need it, but Sonos does not appear to want it back.

I have a variety of Sonos One (Gen 2 + SLs) as well as a 3 pairs of Sonos Ikea Symfonsik Speakers around the house. If I try to get them all to play as grouped they only play on the kind of speaker that started the music. For example if I start off on a sonos one speaker and group them all (even the Ikea sonos ones) they only play on Sonos Ones (SL + Gen 2). Likewise if I start with Ikea and hit play all, it only plays on the Symfonsik speakers. In total have 6 Sonos Ones and 6 Ikea Symfonisk, but can only get them to group play with their respective brand not all together. I tried resetting the speakers to no luck. Any help? Thanks!

I recently got a new router. My two sonos speakers reconnected to my network but my Connect isn’t found as a device. I can’t figure out how to reconnect it to the system. I’ve tried unplugging and that hasn’t worked. 

Hi,i am relatively new to Sonos and i bought pair of Sonos Five for stereo playing music and now i am about to purchase Beam for the TV sound. Since the 3 devices are physically located in my living room, i would like to know if i can group them to synchronize music but keeping the Sonos Five pair as the main music playback source and the Beam to just support while playing music and if that is possible, can i control the volume separately between the pair of Fives from on side and the Beam on the other? the reason is that i want to capitalize on the powerful bass and rich highs or the Fives while the Beam to just elevate the sound a little bit when i am hosting a house party for example.  thanks in advance    

Obviously Sonos online help is incorrect when it comes to Switching from wired (SonosNet) to a wireless setup.https://support.sonos.com/s/article/3209?language=EnOn that page is says:Open the Sonos app for iOS or Android. From the Settings tab, tap System > Network > Wireless Setup and follow the prompts to enter your WiFi password.Well, there is no “Wireless Setup” option when you have a wired setup. Instead there is a “manage network” and when clicking the option  “update network”. I have tied that path but it doesn’t work.So what is the right approach to Switch to a wireless setup?     

Hi,Has anyone experience if the combo Sony TV A8H and Sonos Arc will work flawless together ? Any known issues ?ThanksFrank

I have play 3’s are all the sub generations compatible? thank you 

Après l’avoir éteint, mon Sonos Move s’allume automatiquement et finit par complètement se décharger. Comment empêcher cela ?Merci d’avance 

Hi All, I finally got my Sonos home theater (Arc, Sub and One SL) after waiting for 3 months. I unboxed it today and after trying for good 8 hours still can’t connect it with my LG TV. Message on Sonos APP : HDMI ARC not detected. Make sure the HDMI cable is connected to the ARC port and your TV is on.Following are the steps which I already performed after reading many forums.Reset factory settings of TV  Reboot and unplug source  Tried different HDMI Cables CEC/Simplink on LG is on. Sound option is connected to HDMI ARC and checked with all options (PCM, AUTO and Pass Through). Checkec Arc port (HDMI 2 on side) Device connector ( HDMI 2 (ARC) -- Connected to sonos (Set for Universal remote) complete. TV remote is responding when volume reduce (-) button is pressed and it blinks on sonos sound bar.Outcome : When sound mode is selected to Arc, no output from TV.This is my first sonos but my experience so far is not that great. However I was able to connect Arc through music app. Please

I was looking to replace the PolkAudio sound bar in my home theater setup and the Sonos ARC came highly recommended. The problem is I can’t figure out a way to connect my Pioneer receiver to properly work with my system. Currently I have:Sonos ARCLG OLED65CXPUA TVPioneer Elite VSX-84TXSi Receiver with the following plugged in:Apple TV Xbox Series X Onkyo Laserdisc Player Panasonic Blu-Ray Verizon Fios TunerI want to use the Pioneer to keep managing my HDMI connections, but have the sound play properly through my Sonos ARC. My receiver does have a TOSLINK optical Audio out, and my TV is e-arc compatible, but I am not sure what would be the best way to get optimal sound from my Sonos.I know my setup is unique, but I am hoping that others have gone the route of going from a “dumb” soundbar to a more modern one using their older receiver.I am not looking to buy more components at this point, so any thoughts the community may have in regards to helping, please keep that in mind.Thank you al

From Amp / Port to Arc: Can the Arc play music from analog devices connected to Sonos Amp or Sonos Port? I have a CD player and a turntable which I would like to listen to using the Arc. Is it possible to connect them to Port or Amp and stream the music to the Arc speakers or do I need to get an additional speakers? From Arc to Amp / Port: Can input from the TV going to Arc be streamed to Amp or Port and played over the wired speaker connected to them?Thanks! 

I upgraded my Sonos system to S2 a few weeks ago.  I have one Sonos Beam and two Sonos Play:1 speakers.  A complicating factor is that I also switched to a new router a couple of weeks prior to the update, but the system seemed to be working well prior to the software upgrade to S2.   Since the upgrade to S2, the connectivity to my speakers over the Sonos Mac OS X app has been very shoddy.  On many occcasions, one or more speakers will not appear on the menu.  Sometimes I will see the speaker on the menu, but when I attempt to play music I have difficulty getting a song to start.  There are some occasions when the system seems to work, but it seems sporadic. Additionally, my ability to use my Sonos speakers directly from the Spotify application has essentially ceased.   Please help!

Hello,I have a Sonos Arc + Sub connected to a Samsung TV/Apple TV setup. Whenever a show or movie is paused for several minutes, it seems that the Apple TV either unsyncs the Arc or tells it to go to sleep/mute. The Arc remains muted until I hit play, at which point the green light comes on indicating that it is unmuting. Most frustrating is that it takes a few seconds to fully unmute, so if I resume a show, the video will start but audio won’t kick in for those few seconds.  I don’t think this is an Apple TV issue, since I did not have trouble with the previous speakers - albeit those were just a 2.1 wired Logitech speaker setup. And no, my Samsung does not have an eARC port. Perhaps it has something to do with the pairing of remote controls? I could not find my answer anywhere, so any advice would be helpful. Thank you!

I have had my system for about 2 months now.  As of this morning when I turned my tv on my rear speakers are only playing the background music and I am unable to hear the voices from the people talking anymore.  I have the rears set to FULL.  What could be causing the sudden change?

Hi everyoneMy new play fives have arrived todayAnybody know if there is a stand that fits them securely, the ones I’ve found so far don’t attach the speaker to the stand , the speaker just sits on it‍♂️pleaseDon’t want to risk having them been knocked a hitting the floor

Hi,     Looking for some advice on a remodel.  We have an open family/kitchen/dining section that are re-doing and I want to install ceiling speakers.  For the Family room area, I already have an Arc soundbar.  I was planning to buy 1 amp and 3 in-ceiling speaker sets.  I would position 2 sets in the kitchen and dining section to ideally pair together, with one last set of speakers positioned above the couch to pair with the Arc.    My question is should this work? Do the ceiling speakers pair separately as a set or even individually? Or is it by the amp (so all 3 sets/6 speakers are one control/set of music)? I’ve read some other posts and it didn’t seem clear to me at least.       Any help or thoughts would be appreciated!

I am new to the Sonos experience and am in the process of setting up stereo paired Sonos One speakers.  My intended purpose is the use the speakers for listening to music.  I am thinking about maybe adding a Sonos sub.  Would a sub be worth adding to this set up is it more suited to Sonos Fives or TV surround sound systems?