Spaces & Setups

Reading a lot of topics on the issues people are having with Symfonisk and the drop outs and poor WiFi connections.They seem to be around a year old most posts, but then a few 3-4 months old.Have the issues been fixed now, perhaps with Firmware or Software upgrades?Considering the Lamp for surrounds for a Beam or Arc. Thank you 

I am trying to play my music that I have uploaded to my iTunes account through my Sonos One speaker. I have Apple Music app on my phone, from which I can access my music library & listen to through phone or earphones. I do not have a monthly subscription to Apple Music, I just use the app to listen to my library. I have installed Sonos app on my iPhone but when I try to add Apple Music it says I have to subscribe to Apple Music? Am I able to listen to my library in my iTunes account on a Sonos speaker or do I have to subscribe to Apple Music too?

I have an older sonos connect amp so can not upgrade to S2 (which in itself is ridulous enough - surely there must be a way to make the S2 app run in a kind of limited S1 mode, but anyway, ok). The issue is the S1 app keeps telling me and all other users that the S2 app is there and we should upgrade. How do I turn off this annoying notification? Can this only be done by the general notification toggle (meaning we won’t get other notifications anymore either?

Hi.  I have an Amp playbar and would like to add rear surround and sub to the this by integrating to the ARC.  Clearly, I can do this using Sonos speakers.  However I have a perfectly serviceable Sub and pair of rears already wired in.  Consequently, I’d like to double check a few points.  These are probably obvious but before I place an order…Can I connect in a Sonos AMP and configure this in the ARC setup to be recognised BOTH as the Surround and Sub (i.e. identify AMP under the ‘+ Connect Sub’ and ‘Set Up Surrounds’? Can I in the AMP set a level for the surrounds and then allow the AMP volume control to change the volume of the 5 speaker set together?  (I’m assuming here that the sub level can be set on the Sub itself against the sub line out level from AMP)? Hoping that the answers here are both yes but I only have the ARC so not quite sure how the Sonos connectivity plays here.       

I picked up an ‘untested’ CR200 - intending to use it with some old S1 speakers.Charges and holds its charge well, but the touch screen isn’t functioning, (at least at the bottom) so I am unable to connect it to my network.Having searched in vain for repair guides etc, I realise this is likely to be a dead end, which is sad because it is in otherwise excellent condition.My only thought now, would be to see if i could use it for a trade-up, but the Ts and Cs indicate it needs to be connected to a system in order to be eligible.is there any way I can connect it to my network/speakers, or anything else I could do with it ?  

I'm confused over the upgrade discounts.I knew when S2 was announced, those that were not compatible got the 30% upgrade and i have 2 of those. But i now also see a Connect Amp, another Connect that are the newer versions OK with S2, giving 15%off. Why is that?Will the newer Connect Amps and Connect that are good for S2 now, somehow be no good for S2 in the future, and its Sonos way to try and get you off them now? Or can I be confident they will always be ok on S2 app? 

Is it possible to combine ARC under TV & Beam behind the couch? 

I’ve noticed in the last month or so - dialog seems to be very muffled on my Arc (paired with a Sony X900H). It seems to be consistent across sources. Very noticeable in Netflix with 5.1 audio - changing to Stereo mostly fixes it, but not perfect. Also notice it with Discovery+.

Hi there all,I recently purchased a new 65” Sony 4K 120HZ TV to maximize my gaming and theatre experience at home. Come to find out, in order to get the 4K 120HZ gameplay, the Xbox Series X must be plugged into the eARC port….. the port that the Sonors Arc is already plugged into.What is my workaround here? Is there one? 

I like seemingly many others have a broken port. Today I unplugged it to install a new TV and now it won't stay put and falls out. Are these easily replaced? The playbar is perfect apart from this crappy component which appears to have fallen apart. I know it was lose a couple of years ago but now it needs replacing. Can these be replaced easily or is it part of a board? I really don't expect such poor component from a high priced product. Thanks in advance

I am switching out my old sound/speaker system in my 1400 sq. ft. hair salon.  No more ceiling speakers (6).   What I need is help with the system, I’m completely confused.  Do I need the Five Wireless and then bundle with several OneSL?  If so, how many?  They will be installed on top of the styling tower stations.  Thanks for your help!

How could I move a Bridge and Sound bar to another room?(I may have incompatibility problems between S1 and S2. I want to maintain version S1 but maybe these equipement has been automatically upgraded to S2) 

Hello Everyone...I am looking at a Andover Audio SpinBase amp/speaker for a spare bedroom. My turntable will be connected to the Spinbase amp/speaker which I’d like to connect to the Sonos system in my house. There is only a Line Out and Headphone Out on the SpinBase. Both are single 3.5mm outlets. Can I connect a Play 5 using just one 3.5 mm cable from the SpinBase to the Play 5 to connect my vinyl to my house Sonos system? Thanks. 

Graag ervaring van personen die al de roam gebruiken. Volgens verschillende topics zie ik veel klachten betreffende batterijduur die geen  10 u en ook geen 10 dagen in stand-by. Klopt dit ? Of zijn er gebruikers die hier geen problemen mee hebben? Mod Edit: Added English translation:Like experience from people who already use the roam. According to various topics I see many complaints regarding battery life that is not 10 hours and not 10 days in standby. Is this correct ? Or are there users who have no problems with this?  

Hi! I would really love to join the Sonos ecosystem, but I feel like Android is only rudimentarily supported, Sonos advertises Trueplay and AirPlay like two of the main features - but doesn’t provide a similar feature set for Android. Are there any plans to support Android fully in the future?

Whilst removing my Sonos bridge the system told me to upgrade to sonos2, which I did. However that upgrade now does not recognise my play 5.  I want to revert to Sonos 1 but seem unable to do so as Sonos 2 keeps coming up every time I try to reinstall Sonos 1. How do I get back to Sonos 1?  

Can I connect the Amp with a third party subwoofer and Sonos sub at the same time?Sound quality aside, is this possible? 

Now that S2 has been out for almost a year, are there any updates as to whether dark mode is being worked on? I mostly use my Sonos at night when I'm home, and it's very annoying to have the Sonos app blind me in the dark as I'm trying to listen to relaxing music to sleep. Nearly all my other apps have a dark mode already, and even my small regional bank app has a dark mode. It's become part of the design guidelines for Android and iOS such that the Sonos app sticks out like a sore thumb at night. Please update us or raise the priority if it's not yet being worked on! 

I have two play1 paired to a beam, the left had speaker crackles when the volume is turned up on the tv.

I have one large floor speaker in my garage that I want to wire to my amp. The amp will only power one speaker.How should I wire it?

Hi guys. Recently bought a new LG G1 and I love it, it replaced my CX which had a faulty panel however the G1 will not pass LPCM or Atmos to the Sonos Via E-arc Passthrough. If I put it the LG on Auto I get Dolby Atmos but no LPCM for my Switch, Apple TV and PS5. With the CX it at least passed it through, although always in LPCM 7.1 which I know they intend to fix. If I try in my Xbox to put LPCM or Atmos on it says your receiver doesn’t support this format. Is it because the TV is so new the Arc and it aren’t communicating properly. I’m really disappointed and I love my Arc and my G1 but would like my sound to be accurate. Any ideas or is this a known problem?Thank you

So I'm considering ditching my Sonos Sub. Without TruePlay it sounds like mud in my room (thank you Sonos for not facilitating TruePlay on Sub without a soundbar, more money down the drain).I'll probably get a high quality, 12 inch subwoofer and connect to the Amp's subwoofer out.If I do this, what kind of control will I have in the app as compared to Sonos Sub? Will I still have crossover setting? Sub volume? 

The UK’s Planet Radio (ie the Bauer stations in the UK ) have been added as a new music service, currently in Preview mode.  The premium streams are listed, but don’t play, and there doesn’t seem to be any way to tell Sonos my account details anyway.  Is this going to be fixed soon?

I’ve just bought a Sonos arc to replace a Sonos Beam. Pretty underwhelmed as I’m find it hard to tell the difference between the Arc and the Beam. Is there any way to check if all the speakers on the arc are working?

Currently have Beam with new TV. Want to get Roam for music and need to know if I can use Bluetooth between Roam and Beam (the audio push) when the TV/Beam is turned off.