play1 crackling

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I have two play1 paired to a beam, the left had speaker crackles when the volume is turned up on the tv.

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Corry PAnswer

Sonos Staff

Hi @johnc61

Thanks for your post!

That sounds very annoying. First, I’d try a reboot of all 3 speakers.

If that doesn’t help, please remove the Surrounds from the Beam and test the problem speaker on it’s own. (Settings » System » [Room with Beam] » Remove Surrounds)

If the speaker still crackles, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein