Skip to main content
Answered

play1 crackling

  • May 8, 2021
  • 1 reply
  • 101 views

johnc61
Forum|alt.badge.img+1

I have two play1 paired to a beam, the left had speaker crackles when the volume is turned up on the tv.

Best answer by Corry P

Hi @johnc61 

Thanks for your post!

That sounds very annoying. First, I’d try a reboot of all 3 speakers.

If that doesn’t help, please remove the Surrounds from the Beam and test the problem speaker on it’s own. (Settings » System » [Room with Beam] » Remove Surrounds)

If the speaker still crackles, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Corry P
Forum|alt.badge.img+19
  • Sonos Staff
  • Answer
  • May 10, 2021

Hi @johnc61 

Thanks for your post!

That sounds very annoying. First, I’d try a reboot of all 3 speakers.

If that doesn’t help, please remove the Surrounds from the Beam and test the problem speaker on it’s own. (Settings » System » [Room with Beam] » Remove Surrounds)

If the speaker still crackles, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.