Spaces & Setups

does my iMac have to be always on for the music library to be available to Sonos?

Hi,I am trying to connect my Sonos to Samsung SmartThings. My system was connected to wifi and ST could not find any speaker. I then connected my ZP90 with Ethernet. The my ST system find my so is speakers, however, then I am not able to see them in my Sonos app... I have a feeling that I have tried almost everything. Do you think I need a Boost...?

Does iTunes song Volume Adjust setting carry over to Sonos? I'm playing from Apple Music in the Sonos app. I have some acoustic tracks in a playlist that need to be raised. I have increased the individual song volume in options. Will it also be increased through the Sonos app?

Is it OK to use a 65W USB C charger to charge Roam?  Will this be too powerful and resulting in damage to Roam? 

Hi!  Is it possible to charge Sonos Roam with wireless charger which has 5V 2.0 A input and charging power is 5W? Mika

I read a rumor somewhere that Sonos intends to issue a firmware update for the Arc that would allow for a volume slider in the S2 App to independently control the volume of the height channels (upfiring drivers) on the Arc. Can someone please confirm if they have knowledge of or have heard that is true. Thanks in advance 

I had purchased an Arc, Sub, and 2 SL’s for a home theatre configuration, replacing an ancient analog JVC receiver w/2 bookshelf speakers.  We found we missed the stereo separation, so I purchased another pair of SL’s.  But they cannot be added to the room the Arc is in  - apparently the max for the Arc room is the sub and one pair.   The accepted workaround is to add the two new SL’s to a different Room, then configure them as a Group to play together while watching TV.  Two major drawbacks to this:     1.  Volume on TV remote doesn’t control the new Room     2.  The 75 ms delay (inherent to Grouped rooms) is very noticeableI have used Sonos for audio in a different room (I esp. like the dedicated wireless you get with the Boost) and have really enjoyed it.  But I’ve paid a lot of money for this new Sonos home theatre and am sorely disappointed.  If this is the best home theater that Sonos can provide, I plan on boxing up everything and sending it back for a refund.Why on earth is it

Is there a way to see the Move's battery life while in Bluetooth mode?

Hello everyone,im interested in getting a refurbished gen2 sub on sonos.com, i live in canada so i normally order through sonos.cais there any difference besides the exchange rates?does it come from the same place/warehouse?are the refurb subs reliable or get a brand new one?tnx everyone

I’m having trouble with using my trade in credit in the UK? Have tried to check out but my account is associated with the EU store and has no country selection option to ship to the UK. Has anyone experienced this problem? Just trying to understand how I can use this credit as a UK resident?

Hi all,I'm new to both the forum and Sonos, so please bear with me regarding this case.I am a bit confused about what I can do with the setup noted in this post title.  There are already a few discussions in the forum about this general subject, but I am still not sure, so I’ll try to be as specific as possible in my situation and what I would ultimately like to accomplish.I currently have an appleTV (non airplay 2 capable). I bought the One with the idea of using it as a smart speaker (Alexa or Google), as well as to serve as the speaker of the ATV, However, I didn't do enough research prior to buying the ONE to realise that I can not stream from my ATV because it is not Airplay 2 capable.Nevertheless, I really like the sound and build quality of the One, so I am sticking with it, so I am now looking for an alternative solution. I know that buying a new AppleTV will solve my problem. However, I am keen on trying the Chromecast with Google TV dongle, which brings me to my question:Will

I replaced my Bridge with Boost and updated to S2. I have installed the system and yesterday it worked with my iPhone 6 and iPad 4. My iPhone 12 cannot find the system in the Sonos app. There is no problem to play with Spotify. Today also the iPad has lost connection with Sonos. I have allowed integrity/local network.

The Spotify account is my account. My wife uses it through her Sonos app on her phone. I use Spotify throughout the day while I’m at the office and/or car. My wife will be at home using Spotify through the Sonos app. I’ll be at the office using Spotify through the Spotify app, and we cut each other off. We can’t both be using it, even though we’re in 2 different locations. Any thoughts or does she have to have her own Spotify account? 

Will the Roam support Apple Music lossless playback? Thanks.

Hi,I am in process of a remodel and going to be purchasing a whole home ceiling speaker system.  I will have four zones with 4 Sonos amps which is pretty self explanatory.  but my issue is in my living room I will have it set up as a 5.1 surround with an arc and a sub (all Sonos). So my understanding is if I do this then I can not independently of the tv stream music on those ceiling speakers through my phone. I have two questions about this:If I use to stream through the tv so I can get the ceiling speakers to work. Then can I turn off only the arc? Also can I get it to play the same music as the rest of the house? this is the best option. How can I have those ceiling speakers still play music independently even after being part of the surround set up? I don’t mind spending extra money but I need this to work. Can I buy a 2nd amp and have the same ceiling speakers be part of a surround and also attached to another amp simultaneously?

I love the Rain Rain app with its library of soothing sounds that I play from my Apple XS. How do I connect (wired or preferably wireless network that Playbar is connected to) from iPhone XS to Playbar? Airplay is integrated into Rain Rain. I have a Vizio smart TV as well.

Having had my Roam since the release date and no issues, I now find that it will not seem to connect to wifi. It does not show up on my Sonos app, it doesn’t appear when you add new product yet it works in Bluetooth mode.If tried unplugging, rebooting, but the only thing I can get is the blue light for Bluetooth play, which does work but I obvs want it connected with the rest of my speakers on wifi.

I recently purchased 5.1.2 Entertainment Set with Arc, Sub G3 & One SL to use in my theater room in my basement.  My intent was to pair it with my Yamaha RX-V685 receiver and Epson 4010 4K projector.  I also use a Roku Ultra 2020 to stream my video.After trying several different connections and configurations, I can’t get sound to play through my Sonos.  Have I made a very expensive mistake buying the Sonos? 

Hi all Looking for help on what product I need here. I have 4 Sonos Ones throughout the house and two beams spread across the kitchen/dining area and living room.My office is separate to the house in a room in the garden and I have my laptop connected to a set of Logitech Z623.Is there a way to connect the logitechs to the rooms i have set up in the house so that the same music can play in all three areas? If so, what device do i need to buy to make it happen? Thanks Patrick

Hi i currently have a sonos five and two sonos one SL'sconnected together playing in my dining room im thinking of adding another sonos five to that setup and stereo pair them just wondering will it make a big difference to what ive already got which is pretty awesome.

Will there ever be a smaller, more affordable sub? The price is the equivalent to 1000 usd😅

Can I create one playlist from 2 different streaming providers (ie. Amazon music & Spotify)?

Just got two Sonos One YesterdaySet up was fast and easyHave them paired for stereoIs there a fast way to unpair and then repair or even turn off one of themHave speakers at both sides of my living roomWould be nice to have just one work at a time sometimesBut would want them as a stereo pair most of the time

I’ve been using Apple HomeKit Apple Home with Sonos for about 8 months. Home automation and controls worked great!  When I arrive home, turn on all lights and stat music everywhere.  When I want everything off it did it. Recently I’ve been unable to control Sonos in the Home app.  I just realized that when selecting the speaker it says controls are unavailable. I use an AppleTV as the home hub.  It would usually turn on (including the TV) to make these commands possible. now nothing.things I’ve triedlogging in and out of iCloudin and out of keychainremoved and added the speakerturned off 5G on my routerunplugged and plugged the speakerthis behavior is consistent with all Sonos speakers  

I had a major mishap in my apartment which required dismantling my Sonos system setup.Now I am trying to put it back - after a long time - and need your guidance. I am completely lost !!I have the following components :  1 Sonos bridge1 Sonos boost - wireless extender for Sonos1 Sonos Connect:Amp2 speakers Sonos play 32 in- ceiling speakers