Spaces & Setups

 My contractor thew out the parts that fit nicely into the back of the Sonos original soundbar and I can’t find the replacements anywhere!  Thanks!

How can I make one speaker become the driving hub for my other 7 speakers ??

We have 10 Sonos speakers and have them grouped for different rooms. However these hardly ever work properly even though we follow instructions and go into groups, create and apply. We ask Alexa to play a certain group and it misses some speakers or adds them on. We are so frustrated with the set up we are considering taking g the whole system out and goingvback to our original system which was Bose 

I have a Sonos system integrated with Control4. One Sonos ARC in the living room and a Sonos Amp in the dining room.When operating thru Control4 app, if I select to watch something in the living room (where there’s a Sonos ARC), that works fine, but then I am not able to group the dining room. The room just don’t appear as available to be grouped. Looks like the Control4 cannot see the path between the zones, when I am in the “Watch” activity.When I select to “Listen” something in the living room, the grouping thru Control4 works fine.I have tried several connections in the driver (between the TV and the Sonos), all of them (digital, analogic, home theater input), and never was able to group the dining room when using the “watch” activity. 

Alexa will speak but will not connect or play  ANY music

Hello, for my new house I was thinking about a PC monitor connected to an Apple TV and using a pair of Era 300 as speakers. I will mainly listen to music through Apple Music, and watch some videos.I read that the Era 300 will only play stereo and not ATMOS while watching videos, but I can accept that. Most of the time I would listen to music, so I prefer a pair of speakers rather than a soundbar.The most annoying thing I read is that Apple TV would reset the audio output every time it goes to sleep, so I’d have to change it to Sonos all the times. Is that correct? If so, any workaround?Any other drawbacks? Would you suggest a setup like that?Thanks in advance for your suggestions. 

I have the following setup:Sonos One speaker pair in the kitchenSonos Move, based in the home officeSonos beam in the loungeAlexa app on iPad and iPhoneIf I setup up a group, let's say Kitchen, in the Alexa app  to include the Sonos One pair and the Move then ask Alexa to play something on Kitchen only the Move will play anything.If I ask without specifying the group then the first speaker will play but any additional speakers I ask will start in a paused state.I've had people look and any resolution is only temporary. Any advice on how I should proceed?

Suddenly won’t play music from Apple Music?I have reset the Sonos, cleared it from Alexa app and re-added it, but no joy?I can see when looking on the Sonos app it moves from song to song trying to play but fails? is there anything else I can do?other services like playing BBC radio stations are ok I should add.thanks in advance 

My Sonos Roam disconnects and reconnects from my wifi network literally every minute. My network is a Unifi Cloud Gateway Ultra and U6 Pro AP. When connected, the Unifi console shows the Experience for the Roam as “”Excellent”. Other devices in the same room do not have this problem.Any idea how I can diagnose/fix this? 

When I discover new music/content on my phone,     1. How to add it to my library, anshow to listen to things over Sonos speakers - that is, stream new music through Sonos speakers/system.?  ( content not not listed in the Sonos offerings)?…

Can I set up Google assistant on a Roam 2? Or must I use Alexa???

Hi. looking for advice on upgrade. I currently have a old play 5 and 2 x’s play 3. used to stream from Spotify and also my Rega planar 1 plus. all works fine although not updated for a few years. looking to upgrade to a beam and a couple of Move 2. (I have been gifted 1 Move 2) I understand the turntable may be an issue and require additional components. can anyone help and advise on the best set up. regards mark

Does anyone know if I can modify a Gen 2 Beam to run on a regulated 12v Supply? I totally understand warranty and safety issues. 

I have two houses, each with their own Sonos systems. For a long time, I had a single Music Library (ML) at the primary house, hosted on my Synology NAS. When at my secondary house, I did not have access to that ML, as it seems you have to be on the same LAN. I recently installed a Synology NAS at my secondary house, which replicates the content on the NAS at my primary house. I successfully added a second ML to Sonos from the NAS at the secondary house, but when I try to access content at the secondary house, it seems Sonos tries to get the content from the ML at my primary house and can’t find it. How do I switch between ML’s on separate LANs? Do I have to delete the one on the other LAN, and then re-add it when I switch locations? Or is there a better way?

I have been unable to access Relisten via Sonos for a couple of months now. Works fine on my iOS Relisten app. Any thoughts? Many thanks. (I am on the S1 app with a mix of Sonos products, some not S2 compatible.)

I have a Sonos Boost that all my S2 Sonos devices are connected quite happily to.  I have a pair of Play 5 Gen 1s on the S1 app. These are connected to my normal WiFi (as I can see WM1 in the settings). I’d like to get them onto Sonosnet at as well as we have a busy WiFi area that causes interference here however in the S1 app Sonosnet is greyed out.  If I Ethernet one of my play 5s into my router will it then create another Sonosnet for its paired Play 5? 

Hi, I’ve moved my Arc Ultra from my flat to my girlfriend’s house and set it up there. It’s connected to her WiFi, all skills set up on the Alexa app and plays Spotify or radio through the Sonos app. The Samsung TV plays perfectly through it, my problem is when I give voice commands to Alexa, it confirms the command, then Tells me that device is offine….if anyone can help I’d be most grateful.  Alexa worked perfectly when I had the Arc set up at my flat, before I moved it to hers, and set up a new system there…….

Hey Community, I’m hoping you can help me figure out a solution to a problem I’m having getting any audio at all to come through my SONOS home theater system when I switch over to use one of our gaming systems. I have a home theater system in place that includes as Arc, two Play Ones as surrounds and a Gen 4 sub. That is all connected to my Epson LS12000 projector and I use an AppleTV 4K for streaming. That all works great. However, when I manually unplug the AppleTV from the projector and plug in a gaming system instead, I’m able to get the picture but no sound. I have no clue why. I’ve read pretty well every thread I can find that approaches this area, but haven’t found an exact match or developed a better understanding of the context of the situation. If anyone can help explain it to me, I’d be very appreciative of that!

I want to purchase sonos connect amplifier , I shall be setting up a WiFi connection with Internet. In the event Internet is down momentary on my WiFi,  will I still be able to play stored music on phone over the WiFi on sonos connect amp?Internet services is unreliable in my region, I don't want to get frustrated not been able to play music when Internet is down?

Now that the new app is close to being back to the functionality of the original app, I have one major problem that I want to know if it’s just me.i have created a large queue of songs from my music library. On the pc app it shows the queue and also places the queue display at the currently playing song.on the iOS app the queue seems to reload every time I go into it and the album art then takes an age to load. It never puts the queue position to the currently playing song so I have to scroll endlessly to find it.i tried having the iOS queue open and then using the pc controller to move to the next song but the iOS queue didn’t change. Weirdly, if I open the iOS queue and while it is considering showing the album art I change the track using the  pc controller, the iOS album art appears instantly.

Can users can the functionality to set an alarm for a group of speakers?  For instance I have a group called morning that includes my bedroom and bathroom speakers. It would be great for them to play together at a set time.  The current configuration is not functional. I would have to check daily to make sure the speakers were last played together for the alarm to work as wanted. This has been a long standing issue and a widely requested feature for at least 2 years. 

Hi, not sure if this has been asked before but I wanted to check on placement for surrounds.We have our couches to the left and right of the TV a few feet away. We dont have a couch facing the TV directly. I have room behind the couch to the right to place surrounds on a stand. Would this work or will I not get that immersiveness as I'm not directly in front of the TV? 

Any new on the setting volume limits at certain times of the day feature that was requested six years ago?Would be particularly useful for people who Airbnb their property out like.

Current setup: Playbar, 2 ones and sub. I'm thinking about upgrading to arc and 300s to get at Dolby Atmos sound.Is it possible to wall mount the 300s or just put it on a table behind the couch (I'll remove the airhockey)?I'll probably keep the setup if If I can't get 300 positioned properly.Thanks  

I recently purchased the arc ultra and it's amazing. I have 2 choices for my next purchase due to budget constraints.1. Sonos ERA 100 with Sub 42. Sonos ERA 300 with Sub Mini What do people recommend? Uses mainly for TV and sports. Medium sized room about 3ft from TV.