Spaces & Setups

Hi everyone! I am not familiar with the new Sonos version.How can I find music by styles or song names, as well as radio stations by country?

Hey Sonos Community,I'm moving to a condo and could really use your help figuring out the ideal Sonos home theater setup. I’ve attached the floor plan so you can get a feel for the space — the main entertainment area is the “Great Room” (17’6” x 15’), which opens up to the kitchen, and dining area.Here’s what I currently have in my Sonos system: Beam (2020) Playbar Sub (Gen 1) Several Play:1s A couple Sonos Ones Roam I’m considering an upgrade (possibly to Arc or Arc Ultra) and want a setup that brings great surround sound and cinematic feel — but I also live in a condo, so I want to avoid going overboard with bass and volume.Would love your input on: Whether the Sub Mini might be a better fit than a new full-size Sub If Arc or Arc Ultra would be overkill for this space Best use of my existing Play:1s or Ones for surrounds Placement tips for a clean and optimal setup Thanks in advance! Looking forward to hearing your thoughts.  

When I ask Alexa to play a song it says that device is offline but I can play songs using the Spotify app

I have recently bought a Sonos five for a large room (5 metres wide by 12 meters long) and will look at putting this up one end of the room (its a Kitchen / Dinner) and the other other end i was about to buy a second Sonos 5 but am now contemplating with having 2 x Sonos era 300 as well as the Sonos Five? Im not a music guru but just want to be able to play the music off my Phone and have great sound and wondered what others would do / consider? The room isnt ready yet but will be in a few weeks and happy to spend the money up to another £800 if its worth it  So to sumorise,2 x Sonos Fives or1 x Sonos Five and 2 x Era 300

Cannot get Alexa to play music on my Arc Ultra via voice command 

Hi I have recently updated my wifi router and have since came up with issues regarding my sonos playing. I have updated all my speakers and my WiFi is connected to the speakers but if I ask Alexa to play the radio or play my amazon music or a song Alexander announces it is going to play but nothing ever plays. Everything works as normal if I play through the app egg Spotify it will come out the speaker then but I am having issues regarding them playing anything when asking it to do so. Can any1 help please

Suddenly my Playbar connected via optical will not play TV audio. It’s not the optical cable. I’ve had this happen before and I was able to fix it but I can’t remember what I did. I have a LG tv. Any thoughts much appreciated. 

I just upgraded to a 2025 MacBook Air running Sequoia, and all of a sudden, the Sonos App is not available. It’s still on my older laptop, but I’d like to be able to control it from my new machine that I’ll be using most of the time. Any thoughts? I could download some third party app, but those have been a hassle in the past. The app is still fine on my iPhone fwiw.  thanks! 

Does the Era 100 have Alexa built in ? I’d like to have one in my kitchen for music but also use it for setting timers and reminders ? I can’t seem to find a definitive answer, thank you 

I have a Beam Gen 1 and a One  in my workout room.  Is the ERA 100 , ERA 300, or Move 2 compatible with this Beam?  I use it with my Peloton + bike (casted to my TV) and just want to up my exercise room.  Appreciate it 

Why is Sonos so protective of their stereo system? It's puzzling. Yes, I understand why. They believe they can. However, the market will inevitably demand a full surround sound experience from Sonos.One can endlessly praise Sonos for their streaming capabilities. They dominate that market. Unfortunately, that doesn't equate to true surround sound. At best, it's Sonos' interpretation of surround sound. They are betting that millions of people won't notice the difference. So be it.I'm frustrated because I have a beautiful Denon AV system alongside my Sonos setup. Integrating the two has been a disappointing experience. Yes, Sonos will point to their Port, but that's just a band-aid solution, producing stereo sound.There's no point in going on and on, but I wish Sonos would listen. HDMI is here, but they don't seem to acknowledge it. I don't know of any Sonos product that uses HDMI. Why? Perhaps they feel they don't need to.Maybe I'm just like Don Quixote, tilting at windmills.Disappointe

Hi, will this system work to not have a sound delay when playing tv through all speakers. Or does anyone have a better solution. I need recessed speakers to suit the room layout. Purpose is for ceiling speakers and playbar to play both music and movie without delay. The second pair of speakers will be on a volume control and usedfor music playing only.  

Has any iOS app update removed the streaming quality in the app?if so, WHY??!!! Now I don’t know if the current song is being played using Dolby atmos or regular stereo!

It’s time that the software assists users with large local libraries . I know there are some workarounds, but sometimes I just want to browse  and I don’t want or need to begin the browsing at the top of a very long list. Sure searching for something is easy when you know what you want, but if you feel like a bit of a flick through your collection, Sonos has made it impossible. Frankly I think users deserve better after the amounts of money they have spent on their equipment.

Hey everyone,I hope someone can give me some advice concerning using Sonos voice control to move music between speakers.  I used to have one Era 100 in the kitchen and one Era 300 in the lounge and I could move music easily by saying “hey Sonos, move music to Era 100” for example.  I have now added a second Era 100 in the bedroom and whenever I give the command Sonos will ask me “do you mean Kitchen Era 100 or Bedroom Era 100” to which I respond and then nothing happens.  I’ve tried playing around with different variations of room names and even named Bedroom Era 100 and Kitchen Era 100 but nothing works.  Here’s my current set-up: Can anyone help me out with what I’m doing wrong? I can of course switch the music within the app but sometimes I don’t want to have to faff around with the app when a voice command should be sufficient. 

I’ve seen similar questions before but no actual solution. S1 system  I’m trying to set up a new alarm to wake up with a specific radio station. I have other alarms in my home with that radio station, so it exists and works. I can find the radio station easily in a normal search and it’s added to Sonos Favorites. Bit when adding an alarm, I can’t select from favourites, only from some Byzantine menu of radio genres or by location which doesn’t show up my radio station in any obvious location (Smooth Hampshire in the UK, as it happens). Is there any way to find out where a radio station that Sonos knows about in ‘normal search’ is buried in the genre/location menu? Or some way to select a radio from Sonos favorites? Or copy an existing alarm and just change the room? Anything….?

Hi, looking for some help troubleshooting ongoing issues with Alexa and Sonos Voice Control on my Era 300 speakers. Hoping someone has experienced something similar or has suggestions.My Setup Arc Ultra Sub 4 2x Era 300 (rear surrounds, in a surround setup with Arc) Voice assistants in use: Sonos Voice Control and Amazon Alexa Era 100s in various other rooms TV connected via eARC HDMI to the Arc Ultra which is then set up as surround sound with the Sub 4 and the 2x Era 300 speakers. What Happened Initially, I had both voice assistants working fine on all three speakers (Arc + both Era 300s). Everything was smooth for ~1-2 days. Then I reconfigured my home network, included some VLANs for network segmentation and reconfigured the DHCP settings (lease lasted for 120 minutes so after 2 hours the speakers should have renewed with the new DHCP settings).Side note: 2.4GHz WiFi network SSID and password stayed the same, so devices should have reconnected without any issue. Post-Ne

We are looking into upgrading to our first Sonos system, I’m looking at an ARC ultra along with a sub 4 and two Era 300s as the rear speakers. Primary use will be movies. We don’t want to do speaker stands and we don’t actually have a wall behind the couch for another 20 feet. Has anyone ceiling mounted the Era 300s? I read that in the settings you can invert them but does anyone have a similar setup and can make recommendations. Does it work well for surround sound / atmos experience?

Hello everyone,I would like to buy a Ray and a Roam 2 to:connect Ray on my TV, to watch movies and enhance tv audio have a Roam 2 AND the Ray connected to play music in sync, having the Roam 2 in another room, playing music from my Android phone (Sonos app)is this scenario possible? Or having the Ray connected to the TV only enable it to play music fro mthe TV?Moreover, if the previous scenario would be possible, can I add eventually a Era 100 to play music, in sync, also to it in addition to Ray and Roam 2 (3 devices simultaneously). Thanks!!

Since yesterday!?, the alexa voice assistant on the sonos device is louder.Even with the sonos volume set to 1, alexa announces loudly.The music volume can be changed as before from the app or alexa.This has occurred on several of my sonos devices and not on the amazon device.Also, this event is not cured by unlinking or signing out/in between sonos and amazon.Is there a solution?Am I the only one experiencing this?

Purchased Sonos One speaker 3 years ago, using Alexa voice control, connecting to Pandora.  Everything worked perfectly until 3 weeks ago.  Now, “Hey Alexa, play Thumbprint Radio on Pandora”.  Alexa repeats my request “Now playing Thumbrpint Radio on Pandora”, and then follows up immediately with “What would you like to play next”.  NO MUSIC!  If I unplug the Sonos speaker, then plug it back in, it will work for the rest of the day, but then not connect to Pandora the next day, unless I unplug the Sonos speaker again.  Another work around is “Hey Alexa, play 70s Hits on Spotify” and Sonos begins playing that station (or any other station).  And then I say “Hey Alexa, cancel music”, she cancels Spotify.  THEN, if I say “Hey Alexa, play Thumbprint Radio on Pandora”, she will play the music!  I’ve had 7 (Seven) calls in to Sonos Tech Support and they cannot figure out the problem.  I’ve gone through ALL necessary steps (disabling SKILLS, enabling SKILLS, removing Pandora app, re-downloadi

I can no longer control my Sonos system through alexa and i’m tearing my hair out. Note, i’m referring to control via an echo device linked via an alexa skill, not adding a voice controller directly to a speaker.I request a song, alexa states the name of the song, and the zone where i’ve requested it to play, but followed immediately by “hmm, I’m having trouble playing that right now”.I have been through the following steps multiple times based off reading people who have had similar, if not identical problems, but it has not resolved my issue.Disable Alexa Skill De-register all Sonos devices from my Amazon.co.uk account (4 zones in total) I’ve tried this via the Amazon web UI and directly through the Alexa app Remove any voice controllers configured directly onto a speaker (in my case, removing alexa from 1 Sonos Move) Delete the devices from Alexa following the de-registration - did this only on my 3rd and final attempt to sort this Log out of all amazon.co.uk accounts, and alexa ap

Hi I have a dilemma with the Alexa announcements not working on all my Sonos One devices. I have 3 Sonos Ones all on the same network, all with the same firmware version. all configured the same but 2 work perfectly and one refuses to make announcements from Alexa routines. Everything else works perfectly on all 3. The only difference between the devices is colour, the 2 that work correctly are both white whereas the rogue device is black. Any clues would be appreciated. 

I’m planning to purchase 3 pairs of Sonos 8 inch In-Ceiling Speakers (INCL8WW1).Can it be powered by one Sonos AMP or do I need more to use the speakers upto full capacity?

When I’m already playing music on a Sonos speaker and add another one or a whole group, there is no option to quickly adjust/sync the volume for all speakers to the same level. I always have to manually adjust the volume in order to have the same volume on all speakers. I know that there used to be a function in Sonos app to slide to the left to mute them all an slide back to the desired volume in order to sync them all, but this does not work with the new app. There are other apps available for Apple Watch and Mac which support this setting. How can I sync the volume with the new Sonos app? Or please bring back this feature.