Spaces & Setups

When I’m already playing music on a Sonos speaker and add another one or a whole group, there is no option to quickly adjust/sync the volume for all speakers to the same level. I always have to manually adjust the volume in order to have the same volume on all speakers. I know that there used to be a function in Sonos app to slide to the left to mute them all an slide back to the desired volume in order to sync them all, but this does not work with the new app. There are other apps available for Apple Watch and Mac which support this setting. How can I sync the volume with the new Sonos app? Or please bring back this feature.

Hi,I created a couple of zones using SONOS Era100 Pro speakers. It seems in this configuration, it does not allow a subwoofer to be added. Only when i change a Zone to a room, can I link the sub. Ie, a room with a singe speaker or speaker pair. Is this correct? Is this a limitation at the moment?

Until recently I regularly used my Amazon Echo Dot (Alexa device) to start playing music from Apple Music on my Sonos speakers using the Alexa Sonos skill. Recently it stopped working--either nothing plays or Alexa gives some “I can’t do that” error. If I have the Sonos app open on my phone while this failure is happening, I can tell my request to Alexa has succeeded in part because I see a stream of messages like this in the app:In the Sonos app I can search for something and pick a match from Apple Music and successfully play the matching track. All of this implies to me that there’s neither a networking problem nor a problem with my Sonos system’s connection to Apple Music. (I did the “reauthorize” operation just in case; it didn’t help.)Any ideas?

I have a three room set up , kitchen is an Arc, sonus amp and ceiling speakers for surrounds and gen 3 sub, Arcam Dac, iPad hard wired as controller. Small lounge Bose cinema 520 Arcam air Dac and Sonus port. My main lounge has a Denon 2200 AVR, Bowers and Wilkins in Wall front 3 speakers . Surrounds and height speakers in wall and ceiling . I am looking to make improvements to the main lounge as I am happy with the rest of the setup. I also have a single Sonus five and a move 1.I want to have the main lounge join the Sonus architecture and improve the sound quality too . Can a Sonus amp be used to power the front left and right speakers ?within the surround system ? Also could a Sonus subwoofer 4 then be connected to the main lounge ? Could I purchase another Sonus 5 and use a pair usefully within the main lounge too . If the amp option isn’t optimal , if a port is connected, could I then use a Sonus sub in the non sonus setup. 

In the lounge I have an Amazon Echo speaker and a Play One SL. For the last few years I have been able to ask Alexa to Play Apple Music and it would play over Sonus. Two days ago is started having trouble and displayed a message in the Sonos App “The connection to play.iTunes.apple.com was lost” I can use the Alexa voice command on the Echo speaker to play Apple Music on the Echo speaker so the Apple Music Skill is connected correctly. I can use the Sonos app on a mobile device to play Apple Music and I can then use Alexa commands on the Sonos speaker to skip tracks. I can use Alexa voice commands on Sonos to ask for time, weather, control lamps and TV. If I change to the Sonos voice assistant commands I CAN play Apple Music using voice commands. The only combination that does not work is using Alexa voice commands and asking to play Apple Music on Sonos. I CAN use Alexa voice commands to play streaming radio. To date I have:Followed the advice on the Sonos help pages by Disabling and

When will sonos update the app so there is possible to change equalizer settings trough the app, even when you are connected via bluetooth. I really love the products but for the pricetag it should be possible to use same app as when it is connected to wifi. 

Buying my 1st Sound Bar…  Arc Ultra added to cart Already.Which will go better with my set up black or white…???  

I’m sadly having issues with the voice control on my Sonos Beam Gen. 2. I turned of the voice control a few days ago over the beam. I mainly did it to turn off the LED. Now I wanted to turn on Voice Control again, so i clicked on the microphone symbol on my Beam and the LED turned on again. When trying to actually use voice control, the Beam would not react. I tried to turn off Voice Control and turn it on again but when turning it off the LED would not turn off anymore (I tried it over the app and directly on the Beam). Now the LED is constantly on, the Voice Control doesn’t work anymore, and i’m completely clueless…Is there a known solution to my issue? Thanks for any help! 

I have had my Sonos Arc for over 3 years and had no problems. The Arc mute light randomly decided to switch on and is now stuck on the mute light, and has been for the past two weeks. I have tried everything to fix it. I have disconnected all the power, inlcuding my tv and left it for two days, plugged everything back in, and the mute light comes straight back on. I have tried doing a factory reset on the device by holding the back button while plugging in the plug/cable, but again the mute lights comes straight back on. I have played with settings on my LG C1 tv, I have tried turning earc on and off, have turned simplink (hdmi-cec) on and off, but the mute lights stays on, i have tried resetting network settings on my tv, have tried pressing the mute button on my tv remote, i have tried pressing the buttons on my sonos arc but no button is responsive, i am just stuck with the mute light on the arc remaining on. My sonos arc does not show in the app anymore, even though its connected t

This is more a visual issue than a “real” issue but …..maybe someone knows so here goes: For your online profile (www.sonos.com → login) you can see all your Sonos devices you have added to your “system” over the years (My Account → System) on that email/login you have used.  It lists everything from speakers to controllers, for me it shows everything I’ve added since 2006 (ZP100) including various CR100 controllers - so everything under my email login for S1 devices.A lot of these devices I no longer own/have due to various reasons (broken/sold on/lost/upgraded) BUT they are still showing on my online profile.Note, these devices are *NOT* listed/showing on the S1 app anymore (expected behavior) as i no longer have them (broken/sold/lost/upgraded).Is there any way to get these deleted/removed from my profile??This issue is specifically for my S1 devices (and my online profile for S1).  I’ve not had to “remove” anything on my S2 profile, yet...but i suspect same issue. Yes, realise this

building a custom sauna, and I wanted to install Sonos speakers in the sauna. it’s been impossible to get a direct answer from Sonos whether or not they make speakers that can withstand the humidity and heat of a sauna. Does anyone know if you can use Sonos speakers in a sauna? When I did a chat with customer support, they said they don’t have any products they recommend, but I’ve seen lots of people have Sonos products in their sauna

I currently have an original Move and would like to add a Move 2. Is it possible to link them together with Bluetooth for use in a room with no WiFi?

I see you support /most/ of the big music providers - not youtube yet.  There is great interest in this capability by your consumers, please add me to the list.  Had I done my research ahead of time and realized it wasn’t supported (and your app is a recovering disaster) I probably wouldn’t have bought into Sonos.Please, fix things and offer this HUGELY used service.

Yesterday I bought two Sonos ERA100 speakers from the website, and the amount has been charged to my bank account. However, today I received a message from Sonos saying that the purchase has not yet been completed. Could you help me? I purchased the Sonos equipment under the name Anna [redacted].Moderator Note: Modified in accordance with the Community Code of Conduct.

Can I have the preferred speaker for my Sonos smart edge be the Sonos Amp similar to how an Amazon echo can have its preferred speaker be the echo link amp?

Hi, I have been trying to set up Alexa on my Sonos Roam (since Google Assistant could never discover my device, which is a whole separate issue), to play Spotify but whenever I tell Alexa to play Spotify, it says I have to enable the skill in the Alexa app, which I have already done.Spotify is set up in the Alexa app as well as default music service, and in the Sonos Mobile App as music service, both are set up with the same Spotify Premium account. No matter what I do, Alexa can’t find the spotify skill for some reason. I say “Alexa, Play Spotify” and it says “To do that, enable the skill for the Sonos Roam in your Alexa App, then ask me to discover devices.” The Sonos Skill is enabled, and there are no devices to be discovered when I ask it to. I’m so very lost, do I need to contact Amazon since this is an issue with Alexa? Or can this be solved here?

My Alexa feature has just disappeared, I tried resetting but should the device be known as Sonos one Alexa or just Sonos one? when adding new device the system only sees Sonos one not with Alexa is that right? do you add Alexa separately?  heads spinning 

I have am RT-BE96U router and a sonos system with about 9 sonos S2 speakers.   I also have a Sonos Boost directly connected to the router.  My understanding this is effectively creating its own subnetwork anyway which is the point of the boost (yet is discontinued).  However, I seem to have a lot of dropouts no matter the wifi channel.   Given the Boost is discontinued- I’m not 100% sure it’s being used the same way it was years ago to create its own network. Asus has easy setup of a IOT 2.4 5ghz network.   Would I be able to prevent dropouts and interference if I put sonos on a 2nd wifi iot network by itself? 

What would people recommend for a multi room include outdoor and outdoor garden room. I need something to stream the same music in kitchen/diner, lounge, garden room and outside

My home interiors are in progress and my day room, family lounge, dining are all interconnected open spaces.I have attached my Living Room Plan. (ALl measurements rae in milimeters)I dont have too much budget left but want to install SOnos Arc Ultra as of now. Kindly note I have never used any soundbar evr or any other speakers for TV, ever in my life.Will Arc Ultra be sufficient as per attached plan.All inputs will be welcome.Thanks in advance. 

Hi,Reading around it seems last.fm functionality was retired around a year ago. However my scrobbles had been working just fine until the very most recent app update. Now it only scrobbles a small amount, seemingly at random. Very disappointing, but since there hadn't been any update that I can see on these forums, are the team at Sonos looking at restoring last.fm functionality?The app is close to being as it was (though still no ability to create new Sonos playlists on the app, only edit existing ones) but this is a major loss.In the meantime, if anyone has any suggestions to enable scrobbling (simple scrobbler isn't working for me, even with the Sonos player ticked) I'd appreciate it.

Hoping the many experts here can provide me some guidance :)I want to add an outdoor zone comprised of four landscape speakers and an in-ground sub. Something along the lines of the Sonance PATIO4.1 or similar.My question is on the best way to power these as a single zone. Am I correct in assuming I could use a Sonos Amp for the four satellites plus a second amp for the passive sub connected to the sub out on the amp? And if I’m correct, is this the best option or, is there a better way?Also, if this is the ideal way, any amp recommendations for the passive sub? 

I’m wondering how to make a home theater with two 5s what would be the best way to do that? Then what soundbars are able to sink with both 5s if that is the only option. thanks :)

Hello - I am setting up my outdoor system and am having issues finding an outdoor sub that will work….  Does anyone know what sub I can use with this?  There are VERY few outdoor active subs out there.  What about passive?  Does that mean I need ANOTHER amp just for the sub?? thanks!G

My sound cuts out every 10 minutes when playing albums.I recently switched internet providers from Starlink back to Frontier. No issues with starlink router. I had this problem before with Frontier and remember making changes to the IP address settings.The usual solutions do not work.