Spaces & Setups

I would like to connect an Apple TV 4K directly to a Sonos Amp to run headless (i.e. with no TV) so that I can stream Apple Music lossless to the Amp.Does anyone know if there is an adaptor that will receive the HDMI input from the Apple TV and output an HDMI ARC signal that the Amp will receive?I think that something like this may work, but there’s very little explanation of what it actually does.https://www.ebay.com/itm/143796907686?hash=item217af6aea6:g:tswAAOSw3iBfphbW

Hi,Each time I open the iOS app, I get 2 prompts:Add you favorite music services Add a voice assistantI never want to do these, so is there a way to stop these from appearing all the time? I can dismiss them and then they come back. The app settings don't seem to cater for these type of prompts. I just want them gone forever. Any ideas?CheersJamie

Being able to use the app to turn off your Roam completely would enable a more wireless home setup. I use this speaker as a bathroom device, would love to be able to leave it on/forget about it and then be able to hop in bed and shut it off from my phone and not wake up to a dead Roam in the morning. 

Hi community! I have a Roam for streaming music on my patio via bluetooth. The issue is that when I make or receive a call (Iphone 12) the music mutes on Roam until the call is finished. I would like the music to continue playing during the phone call.  Any suggestions?Best regardsLudde  

For so long as I have used Qobuz streamed through Sonos  I have been able to access my favorite artists alphabetically.  Just a few weeks ago, this feature magically disappeared.    I sort artists alphabetically in the Qobuz app and double checked to make sure my election had not changed -- it had not.  I have contacted Qobuz for explanation.  Qobuz returned and explained that they provide the streaming and metadata, but it is the Sonos app that is at fault. I'd be interested if others have this same problem.

Hi yall, looking for help! System in room, Beam, Sub, 2 Play 1s.  Got a great deal on a used playbar so thinking about moving Beam to another room and replacing with Playbar.  I know it won’t affect the surround setup, but I would lose voice control.  Main question...if I replace a Play 1 with a One would I regain the same voice control and TV integration I have with the Beam?  Are there any other consequences of replacing a Beam with a playbar?Thanks!

Does anyone have a valid url to add to “my stations” in Tunein for Smooth Jazz 95.5 WNUA? I have tried https://fastcast4u.com/player/wnua-cdirnpeo/# but that does not work. Any assistance would be appreciated

If I’m streaming a service through the Port at a particular quality, say CD-quality 44.1 kHz 16 bit, is the Port’s coaxial digital out replicating that quality exactly?  In other words, if I’m using a stream at CD quality (and that Sonos supports) am I getting exactly the same output as I would from the digital output of a CD player/transport? I’m primarily a Spotify user, so if the answer is yes, once Spotify Lossless goes live, and Sonos supports, I think I can finally ditch the CD player, right?(To answer the obvious question, yes, I use an external DAC which I really like.  The DAC in the Port is pretty good, but there are even better ones out there.) 

So frustrating The app closes every single time leaving these sonos one speakers as glorified paper weights Anyone have a workaround 

I just received my SYMFONISK WiFi speakers and installed the Sonos app on my iPad.  I am now playing music through the Spotify app.  I noticed that in the upper right corner of my iPad the network/Wi-Fi  ‘spiny  circle’ (on the left in picture below) keeps on spinning nonstop. I’m not sure but I think my battery is draining faster than it had been before.  I am trying to understand if the mechanism that is being used to get music from the Spotify app on my iPad to my speaker is one which ends up using a lot of battery power. I had been using a Google mini before and don’t think the spinny circle thing was constantly spinning when playing music from Spotify to the Google mini speakers via my iPad. I’m wondering if the mechanism that is now being used is different than what was occurring with my Google mini. Perhaps it involves using both Bluetooth and Wi-Fi which causes a lot more power to be drained?Thank you.

Hi, I've got a PS5, Sonos beam and LG UM7400PLB, I know that DTS won't play properly unfortunately which is a bit rubbish! But I'm seeing some 4k discs now have Dolby Atmos, how would that play with my system? Would it just play as stereo like DTS does it would it play as surround sound? I know that the beam doesn't do Atmos but just wondering how it would work?Thanks!

ROAM HAS STOPPED CHARGING ALTHOUGH IT DID CHARGe AT FIRST.NOW THeRE IS N LIGHT AT ALL 

Sonos no Bluetooth workaroundWould it be possible to use a Sonos speaker through airplay when the wifi provider my phone is connected to is not suitable to connect a Sonos to (the wifi in many universities requires a username and password to login, and even then can be problematic in terms of tethering devices together on the network) I’ve read online that airplay can work as a sort of hotspot for connection so I’m wondering wether it would work in a scenario where I was unable to connect my Sonos to the network? Barring this if any users have had any experience using Sonos in university or that sort of username and password type of network any help would be appreciated

I currently have a Play 5 and a Move and was wondering the following:Can I run an RCA stereo cable from my DJ mixer ‘master out’ into the Sonos Amp to incorporate my Sonos speakers into my home DJ set up?Thanks

I have an extensive Sonos setup but have not used TruePlay.  I am not an Apple person but may wish to acquire an ios device for the sole purpose of configuring TruePlay.  What would be the best ios device to look for for this purpose?

With the announcement from apple that Siri will be available on 3rd party accessories would love to see Sonos take advantage of this as a option along with Alexa and Google assistant.

Hi I’m controlling sonos on an Iphone 11 Pro Max via the Sonos app (my speakers are not airplay compatible) and neither the hardware volume controls on the side of the iphone 11 Pro Max, nor the volume slider on the iphone lock screen, are able to control the volume. The only way I can control the volume is via the slider in the app.I have tried turning off and on “hardware volume controls” and “lock screen controls” in the app settings, as well as reinstalling the app, but the problem persists.I would like to select and play all my music within the Idagio app, which streams to Sonos, but even when I play music that I have selected via the browse function in the sonos app the problem persits.

Why cant I see sonos arc (paired with 2 play 1) on my room list.  When I had playbar on sonos 1 app I could see it on my list as living room and play music through it.

Why dose TV and Music not have separate volume settings and bass and treble. I set the way I like my music to sound, then I turn my TV on. And I then need to adjust the sound settings for the TV because it’s just got way to much Bass. Back to playing my music and again I need to adjust settings. why can’t we have a music preset and tv preset  . And why can’t I have a way to add the subwoofer to my other play one speakers, it’s connected to my surround sound setup for the tv   

Hi, I am planing to buy a soundbar in India and have shortlisted Sonos Arc soundbar.  While reading a review, I read that Sonos TruePlay does not work with Android devices. I could not understand what does it mean.. can I not use it as I don't have any Apple device.If yes, any other alternative in India for a soundbar?Also, does it work well without Sub and SL?

Hello,So my issue is during setup of my brand new out of the box Sonos Arc there was clipping/crackling coming from the right hand top side of the arc as you face it. I could hear it during setup before anything was done by me. To best describe the sound that I hear it’s the same as turning your speakers all the way up to the point where you hear the fabric of the speakers ripping. Which in my experience basically means my sonos speakers are clipping. The issue is not only did I did hear this on setup which leads me to believe my speakers may be faulty out of the box (very dissapointed).  But I also hear it when using the TV as normal and also when using the speakers at all for anything. Granted when the sound is turned down it cannot be heard unless I walk up to it an inspect it, and the intensity of the clipping varies based on what’s being played. But irrespective of this I know this sound should not be there and it sounds like one physical speaker is damaged. Is there a fix for thi

Hi, can any bright spark suggest a solution please. I want to connect the audio from my sky box (optical) to a Sonos Arc (HDMI). The Sky is connected to an Epson TW7100 projector but I would need a wireless solution for audio. Is this doable at all? So basically, what can I plug the optical audio into something to be picked up by the Arc. Thanks in advance.

Hi all,Not so much a Sonos as iTunes question.I have been following the ‘Help’ in this Apple link to assist in transferring my Tunes library to a new PC. I have already downloaded and isntalled the iTunes App on my new PC.https://support.apple.com/en-nz/guide/itunes/itns3230/windows Problem ( I think) I’m having is that to me its not that specific in the Backup section as to  which folder should be copied? The final instruction in that section says “ Drag the iTunes folder from its location to an external drive”. To me that means the whole ITunes folder ( and its subs) ?? However, in the next section on Restoring from Backup it says “ Important: It’s highly recommended that you put the iTunes folder back in [User folder]\Music\iTunes\iTunes Media.”Now, I don’t think they mean you  should paste the whole iTunes folder from the old machine into the iTunes Media sub-folder, do they?  So what folder/files should I copy from the old PC, and precisely where should I save them on the new one,

In the last year and a half I have bought the Sonos one (Alexa enabled) + 5 Sonos SL's and 2 weeks ago I bought the Sonos Sub Gen 3. I have it all grouped together as "everywhere". It really is awesome in my 2500 sq. Ft. Ranch style house. I have a question, it seems as though one of the speakers (the Sonos One) is not matching the volume of the rest of the group. What I mean is I use the Sonos App on my Note 20 and play exclusively music through Alexa and have the Sub linked to the Sonos One. I'm not sure why the Sliding gauge on all the speakers seem to be in "sync" w/ the exception of the Sonos One's output. Anyone have a "fix" Thanks in advance! & luv my Sonos'.

When Google Play Music was around, I'd use a play list from it on Sonos. Right next to each song in the playlist was a thumbs up/down -- super easy to vote on a song. Now that YouTube Music has replaced GPM... I no longer see the thumbs up/down in Sonos, which is a huge annoyance for me. Is there another music service that works w/Sonos like GPM did?My use case is super simple:I have one playlist (liked music) that I listen to on shuffle. When I come across a new band on say  I'll go and 'like' 10 or songs... add them to shuffle. Whenever something plays that I don't want to hear anymore, I could quickly unlike it in Sonos and it updated the playlist back at the GPM (or whatever service supports it).