Spaces & Setups

On Prime Video today I played some content that has previously output Dolby Atmos  (since May 11) on my setup (Fire Stick 4K; Sonos Arc w/One SL surrounds; Roofull HDMIswitcher; HDFury Arcana, firmware .84).The movies/shows are:  The Aeronauts 4K (watched in Atmos last week) Carnival Row 4K (tested Atmos) Jack Ryan 4K (tested Atmos) Suspiria 4K (tested Atmos)Available audio is only Dolby Digital Plus.  Sonos S2 app now displays Dolby Digital Plus 5.1 instead of Dolby Atmos.(Still getting Atmos music from the Tidal Music app on the Fire Stick 4K.)Can someone with same or other setupconfirm this? 

I have the new Sonons Roam and over the weekend was able to operate it from my Iphone 12so I could open Spotify and play music or a podcast and then choose the Roam to listen to that Spotify stuff. Today I am working from home and the Roam is greyed out on the iPhone However it will play as airplay to the Roam The same Spotify account on my iPad will allow me to choose the Roam to play to. Sonos S2 app is the one on both bits of Apple kit.I have a Sonos beam attached to the TV for a soundbar and two Play 1 which are set as stereo speakers but I change them to Surround speakers for the Beam as and when a movie or gig is on.On Saturday night I had the Beam and Surround Sound Play 1’s and the Roam behind us when a gig was on TV and it all sounded brilliant. Its just frustrating that the Roam is now not showing on my iPhone app  anyone got any hints   

the question is about an unsual multiroom system.Is it possible to use some Roam as multiroom speakers with the units permanently connected with electricity ?

Anyone know why one particular Spotify playlist (not one of my own but another I follow) won’t load in the Sonos app.  I get an “Unable to add songs to queue” message always.  The playlist has over 4K songs in it - is that the reason?   If so - why are there these limits?   I can’t change it since its not my playlist and its one I listen to often - until now.  

On my MacBook and iMac the Sonos Controller has a Sonos Playlist, but on my iPhone it only has Imported Playlist is this a difference between Apple OS and iOS or is there a way to add a Sonos Playlist to the Sonos Controller on the iPhone? Also, I have unintentionally deleted a file in Music on my iMac which had resulted in Sonos not being able to connect to my Music file. I have now created a replacement file and my Sonos controllers on the Macs recognise it and Sonos works fine accessing my Sonos Playlist. However, on my iPhone because there is no Sonos Playlist, just am Imported Playlist, I cannot access my music as the the Imported Playlist shows" No selections are available" Could you please advise how to solve this problem. Thank you.

I just put Vipre Advanced Security on my Windows 10 computer and the firewall is blocking Sonos.  I know that’s true because when I turn off the Firewall the app works.  Please don’t refer me to the article 688 on the Sonos site. It does NOT address Vipre and is no help with Vipre.  I suspect I need someone who ran into the same problem and solved it to help.  

Roam become veryhot when use under Bluetooth mode, normal? 

Hi,I just ordered the home theater setup. My question is I think I under ordered. Would you recommend two gen 3 subs with the 5’s for the rear? Versus 1 sub and the one sl ‘s in the rear. Also would you recommend the amp for that. What can I do to maximize my Sonos experience.  thank you 😊 

Hi can anyone tell me how to tune my Sonos system please ? I have hearing problems and need to turn down the base and  up the treble ? The sound seems distorted to me ! I can’t find any buttons and am not good with technology! Lol 

Ordered my Amp June 5th, they are saying august for it to be shipped. Has anyone experienced the order coming earlier? I am just curious as to what kind of timeline everyone else is getting. Thanks in advance!

Hey guys, I have the Sonos arc, 2 gen 3 subs, and a pair of one sl’s… my question is I have the one sl mounted on the wall with the power cable ran through the wall, I would like to upgrade to the Sonos 5s for more surround sound… are the power cables from the one sl interchangeable with the Sonos 5s??? This way it could be just a simple swap… thanks everyone 

I’ve recently bought a Sonos Roam speaker, when I try to link it to my Sonos speakers, I keep being told I need to update the app, and when I try over and over again, I’m told it’s not working. I’ve traced this to the fact I still use a Sonos bridge for my original Sonos 5 speaker which I still use via the Sonos 1 app. My other speakers are used via the Sonos 2 app and this is the app I am trying to link the Sonos Roam to but it still comes back saying update the app and then says it can’t update because of the Bridge ( which I obviously don’t use on the Sonos 2 app). I feel like I’m going round in circles. Can anyone help me please as I have a brand new speaker now which I can’t use!

I own a sonos beam and gen 3 sub. I also have a turntable and receiver hooked up to listen to albums with headphones. I want to play albums to speakers, too. I see two options: A sonos port to play on my existing sonos speakers, or add a Play5. If I added a play 5, can I pair my sub with both my beam and a play 5? Is the Play5 stereo? Which is the better option: the port or the Play5. The difference in cost seems négligeable and another speaker seems like clutter when I have a great speaker system already.

Hi,Any advice would be appreciated.  I am currently having an extension which will have 3 separate areas but all open plan. A Family/dining room, Kitchen & then seating area. About 40 square meters in total.  My plan was to have 1 speaker in the family room, 2 in the kitchen as very high ceiling and 1 in the seating area all hooked up to one amp. Would I be able to create 3 separate zones so I can turn off speakers? For example I was hoping to be able to turn off the family room if the kids are in bed and we’re in the kitchen and seating area.Thanks in advance,Sid  

Can I use a beam (connected to a TV), with an Amp powering surrounds and a third party sub off the amp?

I have Media source: Apple TV (3rd Gen) Video Player: Optomo UHD52ALV Projector connected through HDMI from Apple TVAudio: Sonos Playbar (set up as surround sound with sub + 2 Sonos One) and Connected through Optical cable from Apple TV  When I play Netflix on Apple TV and choose audio English [Original] (5.1) or Amazon Prime to choose a movie with “Dolby Digital Plus” The Sonos app shows the Audio IN as “Stereo PCM 2.0” in both cases.Checked Sonos App for System Update and shows “Your Sonos system is up to date”.Bought this audio splitter https://www.amazon.ca/gp/product/B07JDGBBXF/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1 and cant get the 5.1.Is this even possible? 

Need help have a sonos roam and a first generation sub. The S2 application picks up both speakers but I can't make them part of the same room. Be great to have the roam and sub working together any advice welcomed.

I ordered an Amp to replace a ZP80 device and received the Upgrade credit when doing so.When I received the Amp, I realised that I should have acquired a Port device so I returned the Amp to Sonos. I would now like to order a Port device.My question is how do I get the Upgrade credit reapplied to the replacementPort device?Thanks for your help.regardsDon 

I had removed the service previously but after the 12.2 update I cannot remove it. In the iOS app, no way to remove my account, only an option to reauthorize it.   The desktop app allows one to remove services, including Sonos Radio, but as soon as I remove Sonos Radio, I get prompted asking if I am sure I want to remove it, it OK, and its removed for 1 second, and then comes right back. I don’t want Sonos Radio (never wanted it TBH) but it came in an update with no way to remove unless you enabled it first, and now it seems you can no longer remove it either!  I already sub to a commercial free music service, I have no need for 2nd.  The extra icon is annoying and confusing to users.

Hi there, first time poster. I tried to find this question on the forum but couldn't find an answer. I have a Sonos One in my bedroom, I'd like my audio to play in the bathroom too with the Sonos Move being the safest speaker to leave in the bathroom. Is this possible? Can I broadcast my audio to both my Sonos One in the bedroom and Sonos Move in the bathroom? Thank you in advance!  

Hi, I’m looking into a soundbar to mount underneath a 65” LG CX OLED on a MantleMount in the location attached.  The room is wide open as pictured into the open floor plan kitchen behind it.  Would the Arc be sufficient in this setup or would the Atmos/surround capabilities be severely diminished?  Are the side walls too far away too?  Looking for the experts input here and what I should do in this situation.  Thanks so much.TV to be mounted over fireplace with a MantleMountKitchen area on the other side, open floor plan. 

I see there are a lot of questions about projectors here but none are quite what I’m looking for..  so sorry to ask another one…  I would like to get a sonos setup for a projector with Roku.  The projector has R-L audio output but no wireless features. I am thinking I could hook that up to a Sonos Port and use that to get sound to speakers across the room wirelessly. I would probably get a Beam to go with the Port.  Would this work? Any help is appreciated!

TLDR; Sonos Arc throws “Arc not detected” when attempting to set up TV link in sonos app.Equipment: Roku Ultra, Epson 5050UBE w/ wireless hdmi, and Sonos Arc (along with Sub/OneSLs). Set Up (attached diagram):Roku Ultra HDMI out -> Epson Wireless Transmitter HDMI IN (then transmitted to Epson 5050 projector) This works. Epson Wireless Transmitter HDMI OUT → Sonos Arc Soundbar.Issue: Sonos Arc throws “Arc not detected” when attempting to set up TV link in sonos app. Ask: How do I get a valid signal to the ARC sound bar? The current set up is in sequence, I’ve order an HDMI splitter to try in parallel but I doubt thats going to fix the problem?Most other issues I’ve found are around the sound quality reaching the sound bar so apologies if I’ve missed something already out there ! Really appreciate any crowdsourced suggestions and thanks for your time.  

Morning All,I have recently discovered the joy of Great Lives podcasts, I notice there are a number missing from 2015/16/17. They are available if you go to the Tunein website but I cannot find them under podcasts on the Sonos 1 PC app….any idea’s…? Martyn

I have a 2015 LG OLED model 55EF9500  -Web OS 2.0  When I play a Dolby Digital movie (Netflix Point Blank) using the LG Netflix app my Arc displays Dolby Digital 5.1  However if I play the same movie using the Netflix app on my Fios 1 STB connected to the HDMI 1 port or on Xbox or Chromecast connected to HDMI 3 via a switch audio is Stereo PCM 2.0Is there anyway to get Dolby Digital via the STB, Xbox or Chromecast?  Big downside here is no Disney+ app on the TV because it runs Web OS 2.0