Spaces & Setups

Hi SonosLast night at around 01:06 AM, we had one of our Sonos player turning on. Saw a few other conversations on here and hope Sonos Support can help. Created diagnostics: 1272713662The Player was the Play:1 called Kitchen. I don’t use alarms, but I do have openhab and Google Home that could potentially interfere. But I checked the openhab logs and nothing happened before the music started. I used a Google Home yesterday at 7:16 PM and gave a command to start a playlist in the kitchen which didn’t work (I got the confirmation from Google Assistant “OK, playing .. in the kitchen”, but no music started which happens often). Is it possible that the command did work, a few hours too late?Thanks for any help

Unless I really missed it, I don't see an option to mute the soundbar when playing music. I configured the surround speakers to play 'full music'. It would be nice to be able to turn off or mute the soundbar only so that I just get the full stereo sound on the surround speakers only.

the story is if i can  hook up sonos arc to hdmi1 or hdmi2 -but not hdmi3 which is earc compatibile due to me having xbssx and ps 5 , and i rather have it both used utilising hdmi 2.1 which i got available on port 3 and 4 on my tvdoes it work or it (sonos arc)have to be plugged in to earc port on back of my tv?Thanks in advance 

Hola, necesito una recomendación… actualmente tengo 2 Sonos ONE y una Sonos FIVE, las 3 bocinas las tengo integradas en un mismo espació. ¿Para ese mismo espacio con qué me recomiendan complementar? con otra Sonos FIVE para tener los 2 pares estéreos (ONE y FIVE) o mejor complemento con una Sonos SUBWOOFER.

Does anyone know where I can get the mounting template for the Sonance in-ceiling speakers (I can’t wait till they arrive to get the ones in box) We are building a house and need to cut the holes next week for 6 speakers. I’ve searched the website and raised a ticket but that could take a week...

Hi all!I have a Playbar, a pair of Play 3’s and a SUB on a S2 app. I plan to buy used Play 5 gen1 and use it in a trade in program. What do I have to do? Regiser it in S2 app or install S1 just for the Play 5?Thank youNeven

Hi Sonos Community,I have a Denon AVR-x3700H with Aperion Towers, Sub, and in-ceiling speakers. I’d like to add a pair of Sonos Ones as surround rear/side speakers.  Not sure if this is possible, but any advice on how to connect the Ones to work with this set up would be appreciated.Thanks, Matt

Hi there, is there any way of knowing which generation a sub with this product code isSUBG1UK1BLK

Hi, if i have a turnable and I would like to get additional sonos to connect to it or group it with the rest of my system. What should i get? my area is quite small.

I have around 14 different Sonos speakers operating across one network controlled by the S1 controller. I want to add a SONOS Roam for the bathroom however I understand that it can’t be added to the S1 network (please someone confirm this or not). I have a two part question: a) Can I set up and operate both S1 and S2 on the same network and b) can i install and operate both S1 and S2 apps on the same IPhone? 

does using 3.5mm line-in results in lower sound quanlity than using Sonos app?

Does anyone know if the Sonos One SL can be connected to a Smart TV?

Hello everyone,I am new to Sonos and considering Sonos for my home theatre.  I really like the look of the in-wall and/or in-ceiling speakers, but they seem to recommend their home theatre package with the arc, subwoofer and what appears to be two portable speakers.  I am confused on what to do because I want the best possible sound quality but also would prefer to use the Arc/subwoofer with either the in-wall or in-ceiling speakers.  Suggestions please!  Thanks

Hej eksperter,Forhåbentlig kan I hjælpe med at løse en udfordring, jeg har.Jeg har en Sonos Connect S15, som jeg faktisk har været glad for i flere år og som jeg (naturligvis) bruger til musik-streamingtjenester, især den klassiske streamingtjeneste IDAGIO og senest konkurrenten Primephonic. Connect S15 er tilsluttet en analog forstærker med ligeledes analoge højttalere, og jeg styrer hele herligheden med en iPhone 11 og iPad Pro.Desværre oplever jeg gentagne gange tilslutningsproblemer ved brug af IDAGIOs egen app, og hver gang foreslår deres support, at jeg tilslutter via AirPlay, men problemet er, at min Sonos Connect S15 ikke har AirPlay. Da jeg for kort tid siden ville teste Primephonic og deres app, konstaterede jeg, at denne KUN kan tilslutte via AirPlay. IDAGIOs app kan (for det meste) selv finde min Connect UDEN AirPlay, men det svinger som sagt meget.Mit spørgsmål er derfor, om der er en genvej til at løse disse tilslutningsproblemer - primært om det er muligt at forbinde Son

Hi there, I’ve set up a Sonos Arc and two Ones in my living room with the Ones acting as surround speakers. One of the things I really like about it is when I can have the Ones set to play only ambient audio for music. The instrumentation sounds so distinct that way! The next room over is my master bedroom, where I have a wall-mounted Five. I keep fantasizing about adding two Ones and having them provide ambient audio, as well. Is there any way to achieve what I want, short of replacing the Five with a Beam or an Arc?  Have even toyed with the idea of adding them as a second pair of surrounds to the Living Room theater setup, but of course that would require me to play music in the living room I’m not occupying in order to get the ambient audio flowing in the master bedroom.  Thanks for any advice you can offer!

After looking through Sonos’ forums and other internet corners (AV forums, Reddit), I still haven’t quite confirmed whether or not it would be possible to achieve a 5.1 setup with Sonos using the Arc + 2x Ones + Sub for PC gaming on a LG CX.Some posts hint at this being a possibility, but I’d prefer to confirm that it works before I invest more into Sonos’ ecosystem.Does anyone have this setup and can confirm that for PC gaming specifically, you’re able to get sound out through all of the devices satisfactorily?Bonus question: has anyone replaced their Sonos Sub in this configuration with the Amp + third party (SVS) dedicated sub?Appreciate any confirmation/guidance that you might provide!

Curious if anyone has tried any of the following to charge their Sonos Move. There is no mention of these products working with the Sonos Move in the description or Q&A and I know the Sonos Move is fussy so I was hoping to get someone to confirm which, if any, to purchase: Charger 1Charger 2Charger 3Charger 4 Thanks in advance.

I searched the forum but cannot find an answer. Does the One (SL) have better WiFi/Sonosnet radio or antennas than the older Play1? Will it connect better/stronger to Sonosnet than a Play1 will do? 

Is there a clear explanation of the Roam’s power modes anywhere? I have been experimenting with it and am confused by a few things when it is not being charged.Firstly there seem to be two ways of it sleeping: sometimes it sleeps about a minute after being full-on and idle, and other times it stays awake for a long time.Secondly the white light is sometimes on when it is awake, but sometimes the light is not on when it is awake. I can’t tell what the difference between these two modes is, or how it chooses.The red led does seem to be consistently on when charging, so that one I understand.There is also some weirdness with UPnP events during the sleep/re-awake cycle but that probably just needs more poking around on my part.

Hello--I have a home with a 10 year old wired ceiling speaker system with about 7 different zones.  All those zones are connected in the basement to one integrator--all the speaker wires go into that device.  A main screen exists on a 1st floor wall where you can select which source you want to play in any room.  For example, I can select “kitchen” then “ipod” (OMG) or “back deck” and “FM radio”.  There is an AUX based docking station mounted in the wall there for a 1st Gen Ipod.  (I imagine this was very hot in 2010)  Because this system isn’t current, we end up either using FM Radio on it; or just using one of our four Alexa devices to play the music from a source we like (Pandora, Amazon Music, etc).Note: also wired into that integration system is a DVD player, a BlueRay player, and what looks like a Serius/XM receiver--all sources for different zones that have either TVs or just ceiling speakers.How do I use this existing system of wired speaker zones, to upgrade to something that

Hi All,I have a new Sonos Arc Entertainment set, but couldn’t get Dolby Atmos to pass thru to it.  For example, from Apple TV, proven Dolby Atmos material to Sony XBR-65X850C to HDMI4 (ARC) to Sonos Arc.  Apple TV does not hand shake with Dolby Atmos on Sony.  Digital Dolby 5.1 is OK.questions:Does the Sonos ARC do PCM multi-channels or only compressed Dolby? Does the Sony XBR65x850C pass through Dolby Atmos to Sonos ARC via the HDMI4-ARC?please help if you have experiences in the above.many thanksey

A bit of preamble… I own a trio of Sonos One speakers and am considering buying a Sonos Roam.  After a recent move, I found myself with spotty Internet access.  I have a travel router that I use to make my own private WiFi network for my apartment, but it is not connected to the Internet (unless I turn my phone into a mobile hotspot).  Currently, if I want to use my Sonos system in this (admittedly janky) set-up, I need to use my phone as a hotspot - and even then there’s some lag time.Enter the Sonos Roam.  Obviously, I can play music from my phone over the Roam via a bluetooth location.  What I want to know is, can I use the Roam’s Sound Swap feature to play music from my phone onto my entire Sonos system (assuming that my WiFi network is not connected to the Internet)?  Feel free to ask clarifying questions if I botched the description of my jury-rigged WiFi...

So for the last few years, I’ve been living in the dark ages somewhat with nothing more than an HD TV in the living room.The recent purchase of a PS5 has been the catalyst for me to start sliding down a slippery slope to building out a decent surround sound setup in our front room. The first port of call is going to be a new 4K TV (likely to be an LG OLED48CX5LC).However, having asked a question on Amazon around how high the TV stands (so I could figure out whether the Sonos Beam I have would cover the picture), I was basically told that it wouldn’t fit- but not to worry about it, because the direct sound from the TV is better than the Beam anyway so I don’t need a sound bar.So I guess I have a few questions that come off the back of that:Is that a fair point? Should I not worry about the Beam? If I’m not going to use the Beam, can I still connect my SLs for surround sound? If so, how do I do that? Again if the sound from the TV is so good, should I not be thinking about upgrading the

Can sonos amp connect 4 “normal” speakers (2 Mini pods and 2 micro pods) and a subwoofer?

I have two Sonos Play 5 paired for stereo plus the Sonos Sub.  Is there anyway for me to connect these to play as a stereo pair plus sub to my TV.