Spaces & Setups

Hello - I’ve got Sonos gear set up in two houses. How would the Roam handle that? Can I seamlessly connect the Roam to my Sonos networks in both houses as I travel between them?Thanks

Problem as per title -  the new S2 app no longer persistently shows the elapsed and remaining times for the track being played. It does show the progress bar - but not the times as numbers. The times appear when the track starts but then disappear after a couple of seconds. Same thing if you touch the progress bar while a track is playing - the times re-appear, then fade. There is no setting to control this. I really dislike this - I like to be be able to see the times without having to continuously be tapping the screen. Why on earth would Sonos think it’s a good idea to make this change? Very annoying. Anyone else feel like this?

Hello,I’m new here but I use sonos product since many years.I currently use :few Play : 1 2 Play : 3 1 Play : 5 (Gen2) 1 Play one SLWhen I saw the roam annoncement, I decided to write this topic to share with you. I’m realy interested in this new product. The format is nice, the ability to use bluetooth are realy attracting.But, I have the same fealing as when you created the Play One to replace the Play : 1 :Oh my god! If I want to move to it, I will have no choice… The voice control service is imposed… I don’t want to have any of those system in my flat.None!I want a system to ear music with home/room intégration and as much as possible good sound. I don’t want anything listening to me in my private life!That’s my choice and I don’t think to be the only one thinking like this…. I’m sure this functionality is apreciate by many of your customers, but not by some others (I am one of them)... So when the Play One SL arrived, I was reassured.Will you do the same with the Roam : will there

I just put in a note order for the new roamed speaker. got absolutely no verification or order number yet bank was asked to verify to Sonia. many odyssey else having this problem?

I must say, the smallest of changes make all the difference!  For me, using an older iPad for Trueplay, pointing the mic towards the arc when tuning for 2nd part and then following Peter Pees advice on angling the arc (to achieve better atmos) made huge differences in the sound, night and day really.  Highly recommend Peter pee videos if you’re not getting the right sound!

I’ve recently ordered a new Sonos setup (ARC + Sub + Amp (to drive existing Sonance in ceilings).   I’m deciding between the LG CX and Sony A8H for my new display. I’m interested in hearing about any experience with these 2 sets and the Arc for home theater, good, bad or otherwise.   I will be using my display to switch everything to the Arc and Sonos setup via eArc. The primary inputs will be from the native apps on the TV, AppleTV 4K and Xfinity 4K box.   Any known issues passing Atmos and sound in general via eArc? I have read some about lip sync issues and drop outs with the CX. I’m not sure if these are isolated issues. I’ve read very little about A8H experiences with the ARC.   TIA!

Hello, I have a Samsung Q90T television and a Sonos Arc soundbar. I can use Dolby Atmos with Netflix and Vudu, but only 5.1 Audio with Disney+, Apple or Amazon Prime. Are those apps (Disney+, Apple or Amazon Prime) not compatible with one of or both of my tv/soundbar? Does Samsung not support Atmos through them? Thanks in advance.

Hello all, My current setup is as follows: Samsung Q60 82” (2020)Sonos ArcSonos SubSonos Amp powering 2 in ceiling rear speakers The TV has eARC, everything is hardwired via Ethernet, my cables are all compatible. Largely this setup handles Atmos sound but falters 2 or 3 times per show and or movie. Rear in ceiling speakers will cut out, come on then cut out, or not process some sounds accurately. Sounds that shouldn’t even come from the rear speakers will play through them. I’ve tested Netflix, Disney and 4K UHD disc from my Xbox One X. Some scenes the audio drops all together for a second or two and comes back. I have called support directly and sent many logs but have yet to resolve the issue. The issues are largely reproducible. It’s important to note, outside of this everything works flawlessly. Music, other audio formats, as soon as I change the settings to any other 5.1 or surround sound format everything works as intended. Any help or guidance would be greatly appreciated. 

Does anyone know if the Sonos Roam will have mounting accessories for a bicycle?  Or do you know if the Roam would fit in a standard water bottle cage on a bike?Handlebar space is difficult with cables, lights, computers, etc., but a light weight carrier that fits around the Roam then drop into a water bottle cage would be so cool!  Not sure Roam is small enough.Any way, I’m a little bumped it won’t ship for more than a month, but I guess Roam isn’t built in a day.

Is it just me that wants to sit down and listen to music without all the annoying nag screens for S2 updates?  STOP IT     

So is there no way to turn off the nag screen to update to S2 in S1?It’s filling out like 1/3 of the screen, it’s pathetic.I thought the whole idea with S1 was to branch off us oldtimers who are not interested in going along with the new Sonos direction. 

Look guys, I really like my sonos system, I've got speakers all over the house... They're all older S1 compatible components. They all work and I'm happy with the system as it is right now. I don't have plans to spend a lot of money to replace equipment that is functioning so would you please just stop constantly trying to get me to switch to S2?This incesante encouragement is an annoyance and is doing the opposite of convincing me to buy more Sonos equipment. It's a major turn off.Please, do me and you a favor and please just stop trying to convince me that I need to get rid of functioning equipment. Stop the S2 upgrade messages and banners, please!

The r/Sonos community on Reddit (full of Sonos enthusiasts I imagine, so not random people on the street) recently hosted a poll:https://www.reddit.com/r/sonos/comments/lnb6pv/which_sonos_product_would_you_really_like/At the time when I took this snapshot, 224 of 373 respondents (~60%) voted for a mini Sub or a “better” app as the next product they’d like to see Sonos launch.Now, I live in an apartment, and I’d love a smaller sub (at a more palatable price point too). I understand the acoustic durids at Sonos know a thing or two sound design and don’t want to build a “mini Sub”, but I think this topic does merit some discussion - especially given the clear community feedback!   

As many posters have note, EQ and Balance are important controls to access yet they are buried in the menu structure. Since EQ and Balance vary by room, I suggest adding a link to the volume popup:Easy EQ Access MockupIdeally clicking on the EQ button would then add the EQ/Balance controls to the same popup, under the EQ button line.  

As per the title. When away from WiFi and in Bluetooth mode, can you still use the Sonos app to control/play music to a Roam for access to Sonos playlists, favourites etc?

anyone know of a mount for the beam to Pioneer Plasma PDP 6010FD, which has mount holes about 34” apart?  I’m having trouble :(

Hello I have Philips PUS8503, made in 2018. So far my experience have been amazing with ARC, but i have one tiny problem when it comes to turning TV ON. My arc is right in front of TV so it is covering TVs light that processes signal from remote. So my issue is: When i want to turn on TV with remote, it seems like that ARC doesnt get signal from remote, so it could pass it to TV. Everything else works amazing, i can turn volumes up and down, stop and play movies, and turn TV OFF with same button that turns it ON. So anyone have any ideas of how to fix it?Also doesn anyone have any idea why i cant get DOLBY DD+ ATMOS from netflix app? At first i thought that my TV doesnt support it, as spec info is different in different countries, but then turned on movie via USB and on TIDAL and sonos app showed ATMOS logo + i could hear a huge difference. I have the needed premium subscribtion and streaming quality is set always to HIGH + i have 500Mb/s optical internet. So yeah, havent found solutio

New in v.13 of the Sonos App:“When playing TV audio, the Sonos app now shows the current audio format on the Now Playing screen.” THANK YOU SONOS!!!!  

Hi,A week ago I completed the form to return my products under the 100 day return policy, I received a confirmation email immediately advising that I will be contacted with in one business day. A week later and after sending three email to request an update to the process of the return, I still have not got a reply to any email.After a quick look through the forum at the similar experience others have had with the return of products under the 100 day return process to be unsatisfactory and in serious need to address the current failure of communication from Sonos in regards to the process. I would like for an update one the return process of my case please. kind regardsBen 

Hi there,I have two Sonos One SLs that until now worked just fine. I just got a Beam to go with my TV and hopefully integrate into the system. When I try to setup the One SLs as surround sound it says they are connected, and the Beam works, but no sound comes from the One SLs. How do I fix that?! Also, just to be clear it looks like I have to use two as surrounds? I can’t use just one?  Samantha 

Probably what to Move should have been. I wonder if these can be used as rear speakers for the soundbars.https://www.theverge.com/2021/3/4/22313451/sonos-roam-leak-features-specs-price-release-date  

Hi folks. Have appx 50 GB of digital (MP3) CD music currently using an old Apple Time Capsule as a NAS. I have an Orbi router with a free USB port connected to my cable modem. Can I copy my files onto a 256GB USB flash (thumb) drive and then have Sonos look for the music there? I have a Mac and the the USB drive does not show on my network (on the Mac) when it is plugged in to the Orbi. Should this work? And if so, what would the path be. I suspect the Apple Time Capsule is on borrowed time, and I turn off my computer and want Sonos to be able to see the music library even when computer is off. Thanks for help!

I am attempting to setup a Sonos Arc + Sub with a Samsung MU8000TV from 2017 (UN65MU8000FXZA).  I am running into issues at every turn, but I will start with the beginning:First off, I have an existing Sonos S1 setup in place all with old Amps (this will come into play with one of my issues).  I did setup a new Sonos S2 implementation, and was able to add the Sonos Arc and Sub into a new Room.  The Sonos Arc is connected to the HDMI4 input on the TV, which is labeled as HDMI ARC.  In the settings for the TV, I have configured HDMI Input Audio Format as Bitstream.  As soon as the Arc was added, the Sonos app attempts to perform the TV setup.  When I get to the “Test connection” part, it fails every time, with the error “ARC Mode not connected”.  That’s my first issue.  Any reason why this is not working?For now, I just exit out of the TV Setup in the Sonos app (but I would like to get that working!).  The next issue is actually getting sound out of the Sonos Arc when playing something f

Hi AllSince upgrading to S2 my devices keep falling off the wifi network. No idea what I need to do, I am a complete dunce when it comes to wifi configuration, dhcp, etc so I hope this is a relatively easy fix.My current and long served set up is as follows.Virginmedia Hub 3.0, Google Mesh wifi network with three hubs.Iphone 11promax iOS 14.4. I have ensured that Sonos is selected ON in the Local Network settings.S2 version 12.2.7Sonos Productsliving room: Sub, Beam, Two Play 1’s. connected to LG TV.Kitchen: Play5 newest generation.Music Room; I had a play5 first gen, it is powered off and I await (today) the delivery of a new Play5 having upgraded with the 30% discount. I do not have the S1 app on my phone or that legacy device connected, it is powered off.So before S2, I was running S1 and before that of course the sonos app. All was sweet, smooth and I had no connectivity issues that were apparent.Despite doing each of the items below OR a combination thereof the S2 app occasionally

Can’t see any difference for such a point release. Playlists still gone awol and strangely Tune In has to be reinstalled😳  Presuming this is the enabling release for tonight’s announcement of the new product.  Anyone spot anything new?