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Enthusiast II
June 8, 2020

New S2 App Not Showing Elapsed and Remaining Track Times

  • June 8, 2020
  • 28 replies
  • 1316 views

Problem as per title -  the new S2 app no longer persistently shows the elapsed and remaining times for the track being played. It does show the progress bar - but not the times as numbers. The times appear when the track starts but then disappear after a couple of seconds. Same thing if you touch the progress bar while a track is playing - the times re-appear, then fade.

There is no setting to control this. I really dislike this - I like to be be able to see the times without having to continuously be tapping the screen. Why on earth would Sonos think it’s a good idea to make this change? Very annoying.

Anyone else feel like this?

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28 replies

Ryan S
Retired Sonos Staff
June 8, 2020

Hi eracode, this could be a bug, but I’d love to pass it along to see. Have you noticed this with tracks from one specific source, such as only from a music service, or only your local tracks? Any consistency you’ve noticed?

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eracodeAuthor
Enthusiast II
June 8, 2020

Thanks Ryan.

I use Sonos a lot but really only in conjunction with Pandora. The issue is there across all Pandora.

I have just tested it with Deezer and the same issue is there.

I don't have any local tracks but suspect the issue is across the board.

baardog
Avid Contributor III
June 8, 2020

Happens to me too, both on Spotify and SubSonic, using ipad and iphone.

rosswells127
Prodigy I
June 8, 2020

Happens with music library tracks as well. The time played/remaining shows for a few seconds and then fades out. Reappears if you tap the track progress bar. Prob not a bug but different to previous versions.

Ryan S
Retired Sonos Staff
June 8, 2020

I just checked in with the team, the expected behavior for S2 does have changes to the time remaining, it’s not a bug.

It will reappear if you tap the bar, or anywhere not active on the screen, such as changing tracks, the elapsed time will show up for a bit before hiding.

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eracodeAuthor
Enthusiast II
June 8, 2020

I didn't suspect it was a bug - it did seem something deliberate. However I see this as a definite and annoying step backwards. Why make a silly change like this? I’m guessing it’s a bid for simplicity and cleanliness of appearance/minimalism etc - i.e. the sort of approach that Apple often take and that trips them up too. A change like this is only good if it enhances the user’s experience. This doesn't.

Bad move IMO.

Enthusiast II
June 8, 2020

I just checked in with the team, the expected behavior for S2 does have changes to the time remaining, it’s not a bug.

It will reappear if you tap the bar, or anywhere not active on the screen, such as changing tracks, the elapsed time will show up for a bit before hiding.

 

Is there a reason for this? It does seem like a retrograde step to me to have to tap the screen to get the time displays. It wouldn’t be so bad if the track times were displayed in the Queue then you could see the track length there and estimate the remaining time from the position on the bar.

 

Ryan S
Retired Sonos Staff
June 8, 2020

I just checked in with the team, the expected behavior for S2 does have changes to the time remaining, it’s not a bug.

It will reappear if you tap the bar, or anywhere not active on the screen, such as changing tracks, the elapsed time will show up for a bit before hiding.

 

Is there a reason for this? It does seem like a retrograde step to me to have to tap the screen to get the time displays. It wouldn’t be so bad if the track times were displayed in the Queue then you could see the track length there and estimate the remaining time from the position on the bar.

eracode is right on track with the reasoning. It’s about cleaning up the display and making it more streamlined, while not removing things you might be looking for entirely. I’ll make sure to bring your feedback back to the team though.

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eracodeAuthor
Enthusiast II
June 9, 2020

Track play-time remaining is one of the main things I want to see. I don’t want to be continually tapping the screen to see it. That’s not a great user experience. Big step backwards by Sonos.

Prodigy I
June 9, 2020

Yes, I’d also like the time display back the way it used to be.