Spaces & Setups

Hello,How and where do I see which mail address my profile has been created with?Can I change the mail address if I want to?Thank you in advance. 

Hello -I’m moving to a new house that has the internet connection and router/wireless in a basement utility room.  As I recall, one of the Sonos components has to be hardwired into the router.  But, I don’t really want to put a speaker in a utility room.  What product do I use to connect to the router? Thanks,Todd

We plan to purchase Sonos Amp, if it will do what we need...  Our house came with a Russound SDB-6.1 speaker selector, wired to 6 in-ceiling single-speakers indoors and outside.  I have no idea brand, type, or specs of the speakers.We want to get rid of a stack of outdated equipment and get a simple solution to stream music and audio content from laptops, ipad, and/or phones.  Can we use a Sonos Amp attached to one of the 2 input ports?  We understand that we will still need to manually use the speaker selector to turn the 6 speakers on/off, and to adjust relative volume of one speaker to another.  That said, could we adjust the Sonos volume output remotely, and wouldn’t that translate (in layman’s terms) to “more or less sound going from Sonos into Russound, equals more or less sound going into every speaker”? Thanks for helping an audio-amateur!

Unique question this.I am thinking of purchasing a Spectrum Analyzer to bring some life to my home setup. I’d like to achieve the following:Connect my turntable (amp built in) to my Port, audio to be played through my various Sonos speakers Connect the output of my Port to a Spectrum Analyzer (the Spectrum Analyzer has RCA inputs) The Spectrum Analyzer to display the output signals from the turntable, and a different times the output of other Sonos audio services connected to my wider Sonos setup (i.e. Spotify)  Is this workable? Could the Port support such a thing? Basically outputting the sound from my turntable or other Sonos audio services to a Spectrum Analyzer all via the Port’s output cable?

Bonjour je remarque que l’enceinte Sonos se déconnecte souvent du routeur wifi, est ce que c’est possible d’intégré dans l’enceinte un accès point comme ça on dépend plus de la distance pour se connecté directement au système Sonos.Merci

If you have Wi-Fi connection can you connect pair of roams in stereo mode with Bluetooth source like Samsung freestyle projector? And since roams need to be in bt mode to recive signal from projector that doesn’t unable em to work in Wi-Fi as condition for stereo mode? Thx in adv

If I stereo pair a One and a OneSL, will the pair then work as a pair with Google Assistant? Or will only one of the speakers work? Want to hear Spotify in stereo via Google Assistant, but worried it won’t work.

Hi, I recently added some music to my plex server. When I try to play it via the Sonos Plex integration, I only get “Unable to play xy - The connection to Plex was lost”. This only affects the newly added music - the “old” one just works fine (I added some music a couple of days before I did the update to 15.4 - this one works). Plex itself works, I can play the newly added music via the Plex apps.Just before I did the update to 15.4 I didn’t had those issues.After that I tried to:upgrade the server to the newest version reauthorize the plex integration in Sonos Switched off all Sonos devices for a few minutesnothing helped so far.Does anyone have similar issues or any idea? It would really help me to track down the issue.

I have a 17 year old Pro-Ject Debut SE which I hooked up to a pair of Fives plus a Sub last year. I was very happy with the sound but recently I've made some upgrades to the turntable. Main one being a much better cartridge - the Ortofon MM Blue. It sounds so much better and really makes the Fives and Sub shine. So well worth doing if you love your vinyl. It easily sounds on a par with hi-res streaming now.  

Has the Sonos One SL got the same increased memory and faster processor present in the Sonos One Voice Version Generation 2? Is it best to stereo pair a Sonos One SL with a Sonos One Voice speaker - or stereo pair two Sonos One Voice Speakers together? Is the Sonos One SL being discontinued?

Hi everyone,I am new in this community and i would ask you, that are more expert than me, how to create a system audio, using sonos, for a restaurant that has multiple room and external space.This is the structure:External space (200mq) ----- main hall (150mq) ---- secondary hall (50mq)I was thinking to put a Sonos Move in the external space, in the middle of the space (no cable).Two Sonos ONE SL in the main hall and a sonos one SL in the secondary hall.Between the external speaker and the main hall’s speaker will be more than 30m, same with the one in the secondary hall.I would like to play the same music in all the spaces.The audio source can be in the main hall.Can i group, using my WIFI, all the devices and play the same music? (the source can be a phone or must to be connected to spotify?)In case the WIFI is not working, can i connect the device between them using some chain link system, maybe based on bluetooth or wlan?Thanks 

Do I go with a pair of Play:3 or pair of one sl? Looking for some advice or opinions on which is best when paired with a playbar and sub . Thanks in advance ! 😎

Hello.  I am a very happy user of Logitech Media Server and now have Control4.  Unfortunately, there is no LMS api for Control4.  Does anyone know of a way that the Sonos App can access my Logitech Media Servier? (I am not asking if LMS can control sonos end points -- it does via the UPNP plugins but I don’t have any Sonos end points.)  Thanks much…   darien

sonos has become utterly useless as a playback service for amazon music.songs stop in the middle of playback - error message   the song is not encoded correctly.or sonos just drops the link to amazon - error message  the connection to Amazon Music was lostI get these messages not one or twice a day but dozens.  I have asked tech support for help on these for years now.I gather since their developers refuse to fix this is it is a sonos/google doesn’t want to play well with amazon.Wish I had not invested in as many speakers or I would abandon sonos immediately.their speakers would be best suited for small boat anchors.   

Will it be possible to use a generic USB-C to Ethernet adapter with the new Era speakers? That’s instead of the $39 Sonos adapter. Cheers! 

I have an LG UK6090PUA TV connected to a Gen 2 Beam, along with a Gen 3 Sub and two One SLs for surrounds. The setup sounds great for movies and TV and also for music played through the Sonos app. Music played through the TV, however, sounds downright awful. Like really, really bad — totally unlistenable, which is a real shame because I have a great music video collection that I would love to have playing in the background when hosting company.I’ve downloaded a bunch of open-license music videos from the internet and extracted the audio for listening only, and I’ve got both the MOV video and MP3 audio versions in my media library. It’s the same exact audio stream for both the videos and the audio files (16-bit 44.1kHz stereo), and having the same audio stream in both formats provides a clear example of just how stark the contrast is.A song played through the Sonos app on my phone sounds great, with all speakers playing at appropriate volume levels and the stereo signal split appropriat

What would you use for an 12 by 18 screened in porch?  I was thinking Era 300.

Following situation:I have an Interkom (Fibaro) device which is connected to a Home Center 3 Hub. I am using Sonos as a sound speaker. Now, when I install the Sonos Plug-In in the HC3 web app, I can only start / pause / stop playing music on Sonos. Is there a way to trigger just a simple Door Bell (eg. MP3) in Sonos ? I have also enabled Alexa / Sonos Skills, but not quite clear where and how I could trigger some Door Bell Sounds in Sonos ?Can someone help ? Thanks Tom

Hi All,I’m new to Sonos and would just like to get a few opinions for the sound settings on my new Beam Gen 2 with a Sub mini.I do not have a iphone so unable to use trueplay. I have it set up in a medium size 3mtr x 6mtr room with 2mtr high ceilings.It sounds amazing and I’m very pleased with my choice just interested in what settings others are using.

Hello,I have a Sonos/Sonance Indoor/Outdoor setup consisting of:Living Room - Sonance In-Ceiling Speakers + Sonos Arc Soundbar + Sonos Sub + Sonos Amp Kitchen - Sonance In-Ceiling Speakers + Sonos Amp Backyard - Sonance Garden Series 8.1 System w/ SR 2-125 AmpI have a Russound Speaker Selector and Sonos Port which allow me to combine all of the above to play the same audio in any combination (or different audio through different sources). We have an outdoor television which we would like the ability to run audio through the (SGA) Sonance Garden Series (even if we can’t tie it to the other Sonance In-Ceiling or Sonos Arc Soundbar), but have run into a number of issues. 1st off, utilizing the RCA connections and an adapter which shows on the Sonos app as a “Line-In” connection, the latency is unbearable (even after maxing out the adjustment on the TV), and when connecting it to the Sonos Port, there can only be one input connected at a time, making it impossible to toggle between the SGA

Similar to what is outlined here: I experience in some cases a metallic / distorted / chirping sound on my Beam2. Happens with Panasonic and LG TV, so it’s not a TV issue.The metallic sound is somewhat in the background, but clearly noticeable. It is also somewhat correlated to the original sound, seems to be directly „derived“ from it, like a distorted low volume copy.For me only happens in night sound mode.When i disable night sound, the issue disappears my.Seem to happen more often on TV channels with PCM stereo. But I have not been able to relay reliably reproduce it. It happens quite often though.Switching the channel can make the error appear or go away.Wild engineering guess is some sort of Bitstream MSB/LSB alignment error. Re-init also means re-align and this can fix it. Possibly hardware not SW?Anyone else experiencing this?  

Hi.  I recently got a Sonance 6.0 system to add to the other Sonos systems in the house.  I had no problem setting the Sonance up and it seems to be working fine on the wifi.  When I try and take the volume above about 60% it always cuts out.  Works fine up to that volume but always cuts out above that.  Any suggestions?  Thank you

Hi here!I have ARC+SUB+2xOneSL system connected via ARC to LG 65UK6100YVA.I also have nVidia Shield and Netflix with the ULTRA HD subscription.However, I only get Dolby Digital Plus 5.1 and not Dolby Atmos.The settings on the TV are as follows:Sound Out: Audio Out (Optical/HDMI ARC)Digital Sound Out: Auto (Options: PCM or Auto)SIMPLINK (HDMI-CEC): OnDTV Audio Setting: Auto (Options: MPEG, Dolby Digital, Dolby Digital Plus, HE-AAC, Auto)Could anyone please help? Thanks!

How can I create a mix / songlist based on one song, with like songs, in Sonos. With Deezer, you can pick a song and create a mix based on it. How can I do this with Sonos (with Deezer as source)?

Hi!I’m currently looking at different options for setting up a sound system for a hostel. It involves installing several speakers to cover a rather large (fully open & connected) common area, including a reception, café and dining hall. Total probably 7 speakers, plus or minus. (either Era 100, One SL, or a combination. Recommendations between these two are also greatly appreciated!). All controlled with an iPad in our reception/café. I’m finding it a bit difficult to figure out just by the information online, so I’m wondering if anyone knows whether or not a Sonus system could satisfy the following example use cases?:) Three specifically selected speakers playing the same music, the rest are silent.  All speakers playing the same music, but with the ability to adjust volume per speaker. Three speakers playing the same music, and a fourth one playing its own music from a different source. (could also be from a different iPad, if that is needed to work as a separate sound source). O