Spaces & Setups

Hi SONOS Is it possible that you can add information about the year a song or album was released when it opens, that's a feature YouSee has in their app that is really good and I miss it in your app? Best regards from a happy user of your fantastic products. :)Stephan

I do not see upgrade credit for my Play:5 Gen 1. Is this not supposed or an error on my account?

I have a living room TV with a Sonos sound bar base and two small Sonos speakers All attached to each other. I want to set up a bedroom TV with a Sonos room that is not linked to the living room TV. How do I do this?

I just put up my new Frame TV and Connected my Arc Ultra to the TV via Bluetooth. But I am unable to connect my in ceiling speakers to the system for my surround sound. Any help would be appreciated 

I just want to access the Sonos 1 App using an old Sonos amp but it keeps reverting to the newer app?

My setup is an Arc Ultra with rear 300s and a sub gen 3, routed through earc from a Samsung s95f tv. I am having a really hard time getting a useable surround sound balance when playing games on the ps5 or switch 2, which are both configured using lpcm 5.1 for positional surround with minimal latency. I’ve narrowed down the main issue to the surround balancing that seems to occur between the Arc Ultra and the surround satellites, where the system seems to always want to use the arc to boost the surrounds even when it makes no sense. in Final Fantasy 7 Rebirth for example, if I rotate the camera around so a sound source goes from directly in front of me to directly behind me I can hear it move from the center to the side and then to the back, except as it moves to the back the side is always firing just as loud as it was while the object was mostly in front of me so now the overall volume of the source is basically doubled as it comes out of multiple speakers.  truplay does nothing to m

Hi everyone,I’m currently planning out a Sonos system for my new living area and would love some expert eyes on the layout. It's a very open, airy space with a vaulted ceiling and a massive floor-to-ceiling window wall on one side, which I know can be a nightmare for acoustics.I’m trying to figure out the best placement for a cohesive soundstage. Here is the current setup/plan:I’m planning on a soundbar (likely an Arc) under the TV and a subwoofer. As you can see in the photos, the room is quite deep. The "living" area is carved out by the L-shaped sofa, but it flows directly into the dining area and kitchen.The Rear Speaker Dilemma: I’m wondering if I actually need two rear speakers for this space to get a true surround feel, or if they’ll get "lost" given the open layout behind the sofa.Placement: If I do go with rears (like Era 100s or 300s), where on earth do I put them?Putting them on stands behind the sofa seems like the obvious choice, but would they be too close to the listener

I’ll answer the Title of this post (which is posed as a question) in one word which IMO is  “None”.Sonos prefers a wireless environment whenever possible. Today’s routers are more robust with increased internal storage, gigabit RAM and top-end chipsets (i.e. processors). WiFi 7 routers are the growing trend which allows more information to be pushed through at faster speeds. However, you don’t need a WiFi 7 capable router to enjoy Sonos. Wi-Fi 6 and Wi-Fi 5 routers are fine. Only upgrade if you are noticing more drops than normal on an otherwise stable network. Routers do wear out and/or become more susceptible to interference.2.4Ghz is the band selected by most devices by default Devices capable of choosing between 2.4Ghz or 5Ghz will chose the latter when convenient for faster communication. Most devices will ignore 6Ghz unless they contain a chipset capable of handling the faster speed.Sonos will select 2.4Ghz or 5Ghz depending upon two factors:Equipment release date which we’ll cal

Fgured out a weird bug with Alexa and Sonos: If using Alexa, you can group sonos speakers together, and using the correct setting in Alexa, saying “Alexa play music” will play on the correct group of speakers without having to name them. This feature is broken using Alexa+, and Alexa defaults to playing music on the Echo device. VERY annoying. Anyone figure out a solve? 

The proposal is to allow Sonos Voice Control (SVC) to forward voice commands to an external system via a configurable webhook.When a user issues a voice command containing a specific keyword or prefix (for example, “Home”, “Assistant”, or a custom wake phrase), Sonos would send the recognized text (or resolved intent) to a predefined HTTPS URL.This URL would typically point to Home Assistant, where the command can be processed further.At that level (Home Assistant), users and developers could: Parse the incoming text or intent. Route it to a custom AI/LLM or rules engine. Trigger smart-home automations, scenes, or complex logic. Build a local or hybrid AI assistant tailored to their own smart-home environment. Key characteristics of the idea: No access to Sonos’ internal voice engine is required. Sonos retains full control over wake word detection, speech-to-text, and privacy. Only explicitly opted-in commands (based on keyword or prefix) are forwarded. Communication is one

I purchased the BK 402A and it is not outputting sound through my Sonos soundbar. It seems that the audio output is not working.The equipment I have is: a Sonos Arc Ultra soundbar, an Optoma UHD38x projector, and an Apple TV 4K.I connected the projector to OUT1 (eARC), the Sonos soundbar to INPUT eARC1, and the Apple TV to INPUT 2. The sound is coming out of the projector instead of the soundbar. The eARC button is turned on.From what I have read and understood, everything appears to be connected correctly,

I am trying to follow the instructions here to add a Google Nest Mini in a room which has an old Play 1 for voice control.I can’t for the life of me add it in the Sonos app. Basically I get to the stage where I go into my Sonos app, General Settings add voice assistant. One of the devices on my system is an Arc, which has the ability to install / have Google Assistant. So when I select Settings->General Settigns->Voice Assistants->Add a voice assistant->Google Assistant it comes up with a prompt ‘select a room to add Google Assistant’ and presents me with the room with the Arc in.There is no option to add my Nest Mini. I must be missing something but for the life of my I’ve got no idea what I need to do.

It has been mentioned a lot already but wanted to make a thread solely to say that all the remedies and work around offered by Sonos and Google do not work. My Sonos Move used to work flawlessly with Google Assistant. Recently it stopped allowing certain functionality like adding to shopping lists or find my phone stating that I had to set up voice match. The problem lies in that within my Google Home app, specifically the voice match setting, the Sonos speaker isn't found, even though it is part of my home and can be used for everything else. Then, 3 days ago, Spotify completely stopped working with Google Assistant and my Sonos. I can no longer control my music using voice controls, the speaker tells me "Sorry I can't do that on this device" I have unlinked and uninstalled all three apps (Sonos, Google Home and Spotify) re linked them and updated them multiple times. The Sonos speaker still isn't showing in the Google Assistant voice match setting so not allowing me to get personalis

I’m still pretty new to Sonos. I’ve set up two home theaters in my house, one upstairs and one downstairs. Downstairs I have an arc ultra, a mini sub and two era 100s. Upstairs I have a beam, a mini sub and two era 100s. I have a couple of era 300s but I haven’t unboxed yet because I’m trying to decide where I want to use them. I was chatting with a neighbor who told me that she bought some Sonos speakers that were used once for a Super Bowl party, then put back into their boxes, never to be used again. She didn’t really know what kind of speakers she had, but I took a peek and it’s an arc a sub and two Sonos ones. They look and sound perfect. She plans to put them on marketplace for $700 to recoup about half of what she paid, but said she’s let me have them for $450. My questions is whether I can use this equipment with my newer speakers?I don’t need another arc but I could use the Sonos ones in my office, but, having a sub sounds is what has me considering this. Unless I’m missing so

Sonos peeps - can interested parties (of which there are many) get an update or timeline on when we can expect Sonos to add the option to see song lyrics in the app? I don’t like having to cheat on Sonos and use other apps to see lyrics when I channel my inner best singer ever fantasy!  Many thanks!

Hi AllI am converting a small single bedroom into a dedicated movie watching room and was hoping for some advice as to what would be the optimum setup for the room.TV Size - 65"Viewing distance - 2.0m (6' 6")Room width (minimum) - 2.4m (7' 11")Room width (maximum) - 2.7m (8' 10")Ceiling height - 2.4m (7' 11")Room length - 3.8m (12' 6")I am happy to spend the money on the setup below, but I was wondering if the small size of the room would make it massive overkill:Arc UltraSub Mini2 x Era 300Setup would be as per the image below.So I guess my question is, will I be able to see the full benefits of the Arc Ultra and Era 300s over a Beam Gen 2 and Era 100s in a room this size, or will the very small volume of the room mean that they won't have enough space to work to their full potential?I should also add that I'd happily upgrade to a Sub 4 (or 2 x Sub Minis) if that would be a big improvement, but am assuming that the small size of the room would make that unnecessary?Thanks  

Why is voice control unable to play podcasts from integrated services? Just curious. 

I’ve added my sub4 2x era300 arc ultra to app what do I need to do in the app to  finish it offthank-youin advance

how to change my Beam Gen 2 connected with 2 Era 300 for arc ultra for Beam, what is the best procedure???

Do yall have any recessed speakers that doesn’t require speaker wire to the speakers 

I am starting from a scratch. In one room we have four speaker wires to a central location. In the other room we have two speaker wires to a central location and want to add a sound bar. Where do I start? Sonos is clearly the best. What equipment do I need for a wired system? How much space will I need for any amp or similar? Thank you!

Hey Sonos, hear me out... (this will never work but, let's try it anyway). To regain trust from your customers after the App redesign, you could decide to open up your systems to OpenHome and allow users to add their custom voice assistant with home assistant.This would be huge, there is a big community of makers and your devices are great and will easily be adopted as main voice assistant devices.If you compare the quality of a Sonos Era or One SL to the voice assistant preview from home assistant... it's like night and day.Let us add a custom voice assistant via API to our devices, people don't care much anymore about Google Home or Alexa. Let us have privacy and customization.Sincerely, one happy customer that would love this feature.Cross Post also on reddit:https://www.reddit.com/r/sonos/comments/1k16vzs/home_assistant_voice/

Afternoon all. Have an opportunity (at last) to upgrade a listening room and will be going with ERA 300’s and ARC Ultra.Lots of bracketry options but has been a while since bought any. It’s a room that is going to totally renovated and cosmetics as well as practicalities are important. Interested in your suggestion, recommendations and experience as to what the best looking and functioning white bracketry would be please?I’m keen to all the fitting and messy stuff before the nice purchases later year. So getting the right infrastructure and hardware to sit underneath is useful to do now at the drilling and channelling stage.Appreciate any input and advice you have. Many thanks

I know how to go in and clear queues for each speaker/group but my question is if there is a way to quickly clear ALL queues in the system and ungroup all speakers - almost like a system “reset” but not affecting settings or anything like that. Just untrue and reset all speakers to nothing playing and no queue. Thanks!

Can we please get center channel control on the Arc Ultra, it’s currently set 4-6dB too loud! Which makes it so loud over music and any panning vocals or voices.