Spaces & Setups

Is there any way to hide Port from the speaker/room list when it’s only being used as an input? I have it connected to a turntable but nothing connected to the output. 

Unless I’ve missed a trick, the MacOS 11 podcast app allowed me to drag a podcast into my music library for use with Sonos.  In newly updated MacOS 11.3 with an updated podcast app I cannot drag anything anywhere.Any suggestions welcome

Hi everyone! I'm new to the forum and haven't found any similar post so excuse me if there is already some thread that might be of help.I'll try to be concise. I've had a couple Sonos Play:1 (old gen, no airplay) for some years and I really like the controller and the fact that it integrates multiple streaming services I use (Spotify, Tidal, Soundcloud, Bandcamp, Mixcloud, Pocket Casts...). I also have a flash drive attached to the router with .mp3 and .flac files which is also available within the app, so it can all be controlled from a single app.After moving a lot I have finally settled and decided to get a decent HiFi. I've made some research and talked to friends and staff at good HiFi shops in my town and finally decided to get a Bluesound Node 2i, a Cambridge Audio CXA60 and a pair of Wharfedale Evo 4.2. Also a Pro-Ject T1 Phono SB, but it doesn't affect the question here. The Bluesound is connected to the CXA60 via coax, so I'm actually using the amp's built-in DAC. Overall I'm

How many in ceiling speakers pre-wires should I place in the Kitchen-Breakfast-Family room layout below? And what should be the position/installation layout?  Thank you   Will below placement work? 

Moderator Note: Modified December 2024 to account for new products and changes to the latest mobile controller. Thinking about getting a turntable setup with your Sonos system and wondering where to start? We've got you covered.If you're looking for a quick overview before you dive into the details below, check out the info we have over on our blog. Before getting started, we need to ask a simple question— Does my turntable need a phono preamp?Although some turntables have a built-in phono preamp, most of them don’t. Turntables output their signal at phono level, which is a low, quiet signal rated in millivolts. A phono preamp converts the audio output to line level, which is a louder signal rated in volts. If your turntable does not have a built-in phono preamp, you’ll need to place one between the turntable and Sonos player.We don’t recommend any phono preamp in particular, but we’ve heard great things about the Music Hall Mini, U-Turn Pluto, and Bellari Rolls VP 29.Your audio receiv

I recently received my Roam and fired it up. Sound is good for what it is, no complaints there. However I have to add my voice to the increasing complaints of the device turning itself on whenever the Sonos app is accessed, which subsequently drains the battery rendering it unusable until battery is charged for about 5 minutes (maybe more).  Advice of “just leave it on the charger” doesn’t work because it doesn’t come with the charger!!!! Said charger costs extra and is of course out of stock currently. Moreover, a simple phone charger (which charges my equally-if-not-more-capable Bose Soundlink Mini) charges the Roam at a snail’s pace!  Sonos you’ve dropped a bit of a clanger here - I would absolutely recommend a) not selling this device without its native charging dock b) NOT having the device turn itself on whenever the app is accessed.  I think a software update is needed quickly to prevent the above. Lastly, turning the roam on and off requires placing equal pressure on the front

I recently started having picture tinting issues with my Plex on Roku and decided to try AppleTV and Nvidia Shield Pro devices out. The Roku did a good job with the Atmos audio and converted DTS into a nice surround 5.1 so that I did not miss the DTS support on the Sonos Arc. I did some testing using Plex, Infuse and Kodi/Plex and came up with some odd results. I was trying to get feedback as to how others have solved the audio limitations of Plex with Sonos Arc. See included images. I am running Plex Server on a Synology DS1520+. The streaming devices are connected to a Samsung Q90T TV using eARC and a high-end 8K HDMI cable to the Sonos Arc. 

This is a very unscientific analysis of the Roam battery drain after 3 hours of use.  Roam placement: Outdoors in partly shaded area Roam Mode: WiFiMusic source: SiriusXM Watercolors Jazz  and R&BOutdoor Temperature: 74 degreesBattery initial charge 100%Battery After 3 hours of use: 74%Average Battery Drain: 100 minus 74 = 26 divided by 3 = 8.67. 100 divided by 8.67= 11.53 hours estimated use.As I said in the beginning this  analysis has no basis in science, but can be used to suggest that the Roans battery use is approximately 10 - 11 hours under the conditions set forth. Of course your use may be equal or less. I doubt it would be better?

Building a house. Have access to wall or ceiling. Small TV/media room. Current have ceiling speakers wired but is this an ok choice? Should I make them in wall?

I purchased a Samsung TV Q90T with a Sonos ARC & surround sound speakers in November 2020 & have had nothing but issues.  For the first two months I had audio cutting out.  Samsung & Sonos finally got it figured out.  I was also experiencing Lip Sync issues & that appears to be resolved.  Sometimes I notice a delay, but not like it was.  This morning my TV was working fine & I turned volume down & when I tried to turn volume back up my surround sound stopped working.  Now I’m getting an error message saying Sonos Arc HDMI 3 No Signal.  I have disconnected my DVR, Wifi router, TV from ARC, & surround sound speakers & rebooted & refreshed my TV to no avail.  When I called Sonos Support their hours are Monday through Friday….REALLY?? I sent the CEO an email & asked why don’t they have support people available on the weekend when most people are at home on the weekend watching their TV’s.  I’m seriously considering taking my Sonos back & getting

I realize this topic has been posted multiple times and Sonos has yet to deliver...I was told today on a chat to post this again and hopefully others will jump on board.  My perspective is this is a simple addition.  Sonos please make it happen!

Hi  I am running a small SMAPI, witch runs the Sonos Cloudqueue functions witch works fine with the Sonos Move.  But when executing the command on a Sonos One SL.  Any developers that can help me out?  Any help will be highly apriciated. 

I just got a new laptop, running MacOS 11.2.3 (Big Sur). I downloaded the S1 controller and was prompted to enable it in accessibility, which I did. When I launch the app it says “Searching for your sonos system” and becomes unresponsive and beach-balls. I’ve tried deleting the app and re-installing.Any tips for how I can get this working?(and no I can’t upgrade to S2)

If I limit the max. volume in the Sonos app for the Roam, like setting 50 %, the system sounds for on, off and bluetooh occurs still at 100 %. They should also be synced to 50 % percent.So if I set the Roam to max volume pushing the buttons on the Roam. I hear the music at 50 % and the system sounds are much to loud at 100 %. Any other user with the same issue or a solution?

Hello,My Sonos Arc until Now,Respond perfectly to my LG oled gx Magic Remote Control.Why it Stop Working Suddenly,Without touching/changing Nothing?Please help Me.Waiting to your help…Best Regards.Yossi.

Can anyone advise if its possible to add this link to Sonos? 144.76.39.214:8001/stream I tried to add a station on the Windows software but it does not allow it.    My dad loves this station and I’m having a heck of a time trying to add it.   Thanks. 

Setup:TV: Samsung UN60H7150 -- Doesn’t support DD passthrough, and app support is old enough that I don’t use.Sonos: Playbar, Sub, (2) :1 rearsInput: FireTV through an HDMI switch w/ an integral optical splitter. Also a PS4 connected to switch. The FireTV actually has a version of Netflix that outputs Dolby Digital, not +. I’d like to upgrade to something less clunky than Fire TV, I frankly don’t like the Amazon interface, and lately the device seems to be restarting on its own multiple times a day. But it seems everything out there only supports Netflix in DD+. Is there anything else out there that can output DolbyDigital Netflix, without requiring either a new TV or an Arc??

Hi my new Sonos amp continues to disconnect from the Sonia system. I had spent over 6hrs with Sonos help trying to resolve the issue (amp connected via Ethernet cable) only to be advised that I need to set up a separate mesh network for it to work. Well I have now done this with a tp link AC1300 whole home mesh and I HAVE EXACTLY THE SAME PROBLEM!! There was never a problem with the first gen amp. I am sooo fed up with Sonos now that after being an advocate for years I am advising people not to bother. Have spent a small fortune in upgrading and have a system that is not fit for purpose.Are any of you able to help? The mesh signal is really strong in the room where the amp is. It it continues to drop out from the system I am at my wits end

Recently purchased Sonos arc/sub/2 one SLs paired with samsung QN85Q60T. Dolby atmos reflects for Netflix movie (El Camino) & Prime (Jack Ryan). However, all other shows/movies do not display Dolby atmos? Further, movies on Disney +, Apple TV, HBO max (justice league) which supposedly supports DA, Sonos app only displays Dolby 5.1?!  anyone experiencing the same? Is it related to Samsung TVs? 

Once again Sonos chooses to punish its customer base.  When S3 is released, be prepared to have to scrap your existing stuff and give Sonos loads more of your cash. If I were an investor in Sonos, I'd sell my stock right now.I've just bought Roam. Big mistake. It messes up my current system, a mixture of S1 and S2 components. I don't know if I can get Roam working or will have to return it.

I have read the community questions, but haven’t found this answer.Our music library works, I can play the music from my iPhone when routed through my husband’s library (he loaded all of my music there, can’t play direct from my phone). What do I need to do to have my music play when he takes his laptop with him?

If I listen to the Move while it's on its charging base/ ring is the speaker running off its battery or from the power being supplied by the base? 

Hi All,Just wanted to post my experience as I just received my roam yesterday, and finally got it setup so I can use it as a portable bluetooth speaker outside, at the beach, golfing, etc... the sound quality is awesome and it gets quite loud, is very clear and has great range, great sound out of the little package! I currently have an S1 system of AMP, Play3, Play5, and I have zero plans to upgrade these to S2 as we all know these speakers are not cheap, and I'm not really a fan of this approach they took.  I'm an embedded engineer and programmer, and they could have done better.  Already discussed heavily here on these forums, so I'll leave it at that...The ROAM won't do anything until you 'set it up in a system' using the SONOS app.  The setup that worked simplest for me was install the S2 app on my phone (after removing S1 app, or use another mobile device that never had any Sonos app), AFTER unplugging ALL of my S1 devices so they are completely powered off.   You CANNOT have any

I have x2 Gen1 play 5’s, a play bar and  x2 gen 1 play 1’s.Since I tried to set up the S2 app I realised that the Gen1 5’s aren’t compatable. Now I can’t link all the speakers back together on the S1 app as they show as not compatible including the boost. Seems I can only access half the system at a time via either App, but not them all like I used to be able to do!I hope this isn’t permanent ?? 

Are you having problems with getting information/shipping/order within your account?Have you had lack of information about an order placed?Fed up of being ignored?