Spaces & Setups

Hi was wondering how long you guys are finding standby lasts on the roam.  Had mine Wednesday, was on 79% yesterday got up this morning and down to 39%. Hasn’t been used so just in standby mode.  Cheers Chris 

Hi. Today I bought a Roam in the hope that I could play music via Bluetooth on the Roam and play simultaneously on my Play1. But when I try to group I just get a message saying I need either compatible speakers or to have network connection. Both speakers have network connection, so does this mean I can play from the Roam to the Play1?   I’ve tried grouping from the app and from the play/pause button on the Roam. Any help would be appreciated. 

I had found a previous but closed thread about this that mentioned a “Share Button” but I’m too thick to find it in the interface on my macbook.

When glancing at my phone, I keep mistaking the Sonos notification icon as an eBay notification. Maybe update it with fillets (i.e. rounded corners) like your actual devices. Maybe even a capital “S” like your logo. regards

I have messed with the app and searched the forum and can’t find a clear answer. I see a lot of talk of Zones but in the app I don’t see any option for zones. I am using the new app. My normal setup is all speakers, Arc, Sub and Play 1’s as home theater surround sound. However when we are outside I would like to unplug the Play 1’s and have them just be a stereo pair for music. I have found I can remove them from the room, then create a separate stereo pair but this is very conversion. Each step takes a while for the app to update so you can do the next. Is there a better way? How do Insetup zones in the new app?

I’ve managed to resolve my issue with the Sonos app not finding the system over WiFi after updating iPhone to IOS14. Posting it in case it helps anyone else struggling with this issue. All other solutions I found online ie rebooting router, changing network privacy setting, unplugging speakers, uninstalling and reinstalling app etc all failed for me.  Apparently an additional privacy feature introduced by IOS14 was the use of a private address when connecting your iPhone to a WiFi network. This option can be found by selecting your WiFi network on your phone.  I turned this off and the Sonos app immediately worked. 

I have 2x Sonos Play:1, which are no longer available.Question: is One SL compatible with Play:1?  Thanks

It seems to be well known that the Port suffers from a problem with the Variable Output sound quality.Has there been any firmware upgrades that fix this? What is the likelihood that this will be solved going forward?I am about to invest in a complete system for our new house. Right now, because of this issue, I am leaning towards a Bluesound solution. But like the Arc more than the Soundbar 2i, so would like to use Sonos. But need the Port for interface with a high-end audio system and cannot compromise on the sound quality.

Looking to install 3 amps in pool house so yes protected from the elements but not temperature controlled.  Will this be an issue for cooling in the summer?  Not worried about winter because they’ll be brought in.

Tengo una duda se puede dañar mi sistema de sonido sonos play 3 si escucho al máximo?? 

PC app on Win10 tried to update, now the app doesn't work and I keep getting this message when trying to update.   Yes, I restarted the PC twice already.  Same result.  Useless.  I have spent way to much of my time trying to make this overpriced garbage work.  Its like a new bug infuriates me every day.  Stuff should update automatically and without me giving a care, and yet here I am seeking a resolution on Google, and complaining because and update has disabled the app completely!  Sonos has ZERO quality control, and utter scorn and contempt to its customers.   When this trash finally expires, I will not be replacing it with Sonos.  Life's too short for crap.  Sonos is utter crap.

Hello, I have spent the last few months trying to sort out the best new sound system for my living room. Sonos ARC + sub + 2x One SLs seem like love at first sight for me but I didn't get it yet because of 1 reason:I want dedicated front left and right speakers for a wide sound stage.I know I am not the only one asking for this.Can we gather enough people to convince Sonos to do this?If they would announce this, I would get the whole package without a heart beat. Cheers!

Sound cutting in and out on my Sonos Arc after playing Dolby Atmos content on Apple TV 4K I’ve had my Sonos Arc and Sub Gen 3 for about two weeks now and I’m very satisfied with the sound quality, but I’m having some very annoying issues with audio cutting in and out… I have the latest LG OLED TV, a LG GX (same as the CX, just wall mounted). The only two boxes I have hooked up to my TV is an Apple TV 4K and a PS4 Pro, but I’m having sound issues on my Apple TV.Before I explain the problem, yes, I’ve pretty much done all the troubleshooting I can do. Plug everything in and out, check that the cables is properly connected, updated everything, the Arc, TV and Apple TV, everything should be up to date as I’m writing this post.  Okay, so here’s the issue, with a half ish solution. My issue: If I play any content that supports Dolby Atmos on iTunes, Apple TV+, Netflix etc. and try to play some music through the Apple Music app or watch any video on YouTube on my Apple TV after that, the audi

Recently my MacOS Sonos app on my 2019 Macbook Pro can no longer find my Sonos system. Every other device that accesses my home netowrk has zero issues, and this same laptop has connected with the app previously. I have restarted my network, restarted the laptop, and deleted/reinstalled the the MacOS app and it still fails to find the Sonos system 100% of the time. I am not on a VPN or anything like that, just directly connected to the same wifi as every other device in my home. Diagnostic 525267267

After receiving the new update, I noticed using the arc, that when i switch sources mid playback, I end up losing all sound and have to unplug at least one device for a brief moment to regain it. my setup is the arc connected to my 2018 qled tv, and the nvidia ShieldTV as a media playerin order to get the atmos features i run that system with the hdfury arcana in between, and i think it might have to do with this setup, but as it worked before and is now broken after the update, I blame sonos.The error occurs whenever I switch from regular TV from the built in sat-tuner to the external source that is the ShieldTV, I lose all sound. Can someone else confirm?I read from users over at reddit, that experienced the same, but need to mention it here, so that it gets seen by moderators and developers. 

Hi everyone, The system: I own a pair of Sonos One (about two years old) and a Move (7-8 months old). The Ones are placed on opposite ends of the apartment. The Move is back in the back corner. The network: AT&T fiber with two UniFi boosters. The problem: The Move works great, anytime, all the time, no matter what I’m doing with it. My issue is with using both One speakers and how it affects the app on my phone. Here’s a list of what happens on a regular basis, sometimes all at once:Music cuts out intermittently Speakers don’t show up Delays with the controller The controller being completely blank Not having any control on which speaker is being used Music playing on a speaker or simply not stopping even when it’s not showing upThis has been going on for the past 3-4 months. No issues with ANY other smart device in our home except the two One speakers. They’re not connected to Ethernet cables and it’s not an option. The option to change channels is greyed out.  Things I’ve done to

I am looking to update our TV to 32” Smart TV. I have seen an LG tv that fits the bill but it has HDMI 1.4 ports, not the latest iteration.One of the Ports is labelled ARC. Am I correct in thinking the BEAM will be compatible or do I need a TV with HDMI 2.0?

Hey,I get the Sonos Roam and it’s working really great on my iPhone but when I use on my MacBook Air M1 with Airplay the sound is playing when I reboot but after a while or standby of my computer and I switch again on Airplay I have no sound.If I try Airplay with my iPhone it works and if I restart my Macbook it works too. Any idea?Thanks,  

Are there plans to get a widget for controlling the most used speakers in your home? I would love to be able to turn up and down the volume on my playbar from the home screen.

I have an eArc TV with 3 HDMI input to it with a eArc receiver, and 5.1 surround from it. All of this is tucked away in an AV cabinet with a single HDMI in-wall cable between connected to the wall mounted TV. I’d like to replace my 5.1 receiver & speakers with the Arc + Sub + Play for surround. I am wondering how to best connect my 3 HDMI video sources to the TV + Arc without running 3 HDMI cables in the wall between the AV cabinet and the TV. Is HDMI splitter the only way ? Any recommendations ?   

Hello! I guess this is the best place to send a suggestion to Sonos. I have a pair of Fives with a Sub. This setup is incredible. If I were able to use the dual sub functionality with the setup, it would be amazing as the bass response would be even better. Sonos, it would be awesome if you added dual sub functionality for stereo pair setups. Thanks!

Super keen to get the Sonos Arc + Sonos Sub for my 82" TV which has earc output.QHowever, the only thing stopping me, is I have a Popsical Remix karaoke device, that can only output audio through a 3.5mm analogue port. My question is if I can add on a Sonos Amp (I know a lot of folks use Amp to power additional speakers, but I wanna use it to connect legacy audio devices), then connect my Popsical Remix using a 3.5mm to RCA cable to the Amp, and have the Amp pipe audio wirelessly (or wired via ethernet cable to my Sonos Arc + Sub.  Would this setup work? If it doesn't.. Then it's a deal breaker for me and I'm stuck with my Jbl bar 5.1 which has an AUX 3.5mm input port :(

I decided to hold off on Sonos S2 upgrade when it was all the rage last year. I was concerned about messing up my system and wanted to see how it was all going before applying the upgrade.I’m unable to find any coverage about what, if anything, it has actually delivered. It implied sweeping changes and delivery of cutting edge concepts, but nearly a year of water under the bridge, there doesn’t seem to be anything new.I was hoping it might restore the ability to play directly off iPhone/iPad devices, which was a huge deterioration in functionality which didn’t seem to affect other brands of smart speakers.if someone could let me know what new functionality I am missing out on with Sonos S2, so I can make an informed decision whether to upgrade or not, that would be great.cheers all 

ARC looks great and comes in 2 colors - black and white.  However the white Arc comes with a black power cable only. It ruins the design experience for me. What were the design department thinking?  

First of all, I have been doing some research but I did not find any answer that satisfied me, if there are any similar questions I apologize. I have a Beam and two One’s in surround. My problem is that I have a Wii U, which transmits audio in Dolby Pro Logic II, however, the Sonos app only shows PCM Stereo, the Wii U is connected directly to the TV via HDMI and the Beam by ARC.The first question is: does the Beam supports Pro Logic II?I have tried to change the input of my TV to Bitstream and it removes all the sound from the back, but when I switch to PCM, I have sound back, but however, I do not know if it is “fake” surround or is it really working in Pro Logic II, since the app only shows PCM Stereo.Is it in Pro Logic but by the nature of Pro Logic, the Sonos app shows me that is Stereo?I would like to add that the Wii U is not compatible with Dolby, however, they released an update where the original Wii games (which are the ones I play) will work with Dolby, so I do not know if i