Skip to main content
bilanz
Contributor I
May 10, 2021

ARC design flaw

ARC looks great and comes in 2 colors - black and white.  However the white Arc comes with a black power cable only. It ruins the design experience for me. What were the design department thinking?

  

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

5 replies

Xander P
Xander P
Retired Sonos Staff
May 11, 2021

Hi @bilanz, welcome to the Sonos Community!

I’ll be happy to pass your feedback on to our team. You do have the option of purchasing a compatible white power cable from our store, however I can certainly see your point that it could come as default with the white Arc.

It may be worth reaching out to our Sales team to see if they are able to assist you regarding this :wink:

GuitarSuperstar
Lead Maestro
May 11, 2021

I think the design department was thinking most people have a dark media console. A black power cable blends in with a dark console. A white power cable does not.

You can purchase the Arc power cable in white:
https://www.sonos.com/en-us/shop/power-cable-i.html

"Receive with simplicity everything that happens to you." - Rashi
bilanzAuthor
Contributor I
May 15, 2021

@Xander P : I did reach out to the sales team om my country. No hjelp there. No option to buy this in my Sonos story in my country. 
@Stanley_4 : unfortunately Amazon does not deliver this to my country (Norway)

@GuitarSuperstar: If color matching to black media consoles is a design choice, why develop a white Arc in the first place

 

    GuitarSuperstar
    Lead Maestro
    May 15, 2021

    Here’s the link to the white power cable for Norway: https://www.sonos.com/no-no/shop/power-cable-i.html

    "Receive with simplicity everything that happens to you." - Rashi
    Terms & ConditionsAccessibility statement