ARC design flaw

  • 10 May 2021
  • 5 replies
  • 126 views

ARC looks great and comes in 2 colors - black and white.  However the white Arc comes with a black power cable only. It ruins the design experience for me. What were the design department thinking?

  


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5 replies

Userlevel 6
Badge +15

Hi @bilanz, welcome to the Sonos Community!

I’ll be happy to pass your feedback on to our team. You do have the option of purchasing a compatible white power cable from our store, however I can certainly see your point that it could come as default with the white Arc.

It may be worth reaching out to our Sales team to see if they are able to assist you regarding this :wink:

Userlevel 7
Badge +22

Other options:

https://smile.amazon.com/Alex-Tech-10ft-Protector-Sleeving/dp/B08PFB6R2G/ref=sr_1_14

https://smile.amazon.com/Hook-Self-Closing-Braided-Sleeving/dp/B01M09V1IJ/ref=sr_1_21

Userlevel 7

I think the design department was thinking most people have a dark media console. A black power cable blends in with a dark console. A white power cable does not.

You can purchase the Arc power cable in white:
https://www.sonos.com/en-us/shop/power-cable-i.html

@Xander P : I did reach out to the sales team om my country. No hjelp there. No option to buy this in my Sonos story in my country. 
@Stanley_4 : unfortunately Amazon does not deliver this to my country (Norway)

@GuitarSuperstar: If color matching to black media consoles is a design choice, why develop a white Arc in the first place

 

Userlevel 7

Here’s the link to the white power cable for Norway: https://www.sonos.com/no-no/shop/power-cable-i.html