Spaces & Setups

Any reason I can’t shuffle ‘all songs’ on iTunes via Sonos iOS app? Seems like basic functionality  UPDATE this functionality on Sonos exists with Sonos iTunes integration and works with playlists, just not ‘all songs’ like it does on iTunes app

EDIT: Was able to fix myself. Hi everyone. I just set up two of my Sonos One speakers. I am able to play a lot of my music using my device (Samsung Note 10, Samsung music App). It seems to be able to detect a lot of my playlists. However I added some new music, and the Sonos app cannot detect the playlist. I also took a closer look and there are a few other playlists it cannot detect. A few times now I have  done the “Update Music Index Now” feature and it seems to do nothing. If anyone has any ideas I would really appreciate the help, Thank you

Hi therei have a new Samsung 55 inch QLED (Q60B) and I can’t connect to my new gen 2 beam. It consistently says the message “your audio device is connects to a port that does not support ARC, please connect your device to HDMI (2) ARC port.” I have connected the HDMI cable to the rear of the tv in the ARC connection just above the audio out. what am I doing wrong? ThanksJoe

How can I connect my new play:1 into Sonos OS S1 with my old Play : 5 & OneI cannot update the OS because this will disconnect the old Play:5Help !

I’m using an Elgato streamdeck and to get it to work for Sonos I need to use the shortcuts like cmd*In the help menu Sonos S2 show a long list of shortcuts but most of them doesn’t work. Is there some setting i need to change to get them to work 

Bonjour, Mon chat a griffé mon enceinte beam, savez-vous vous où je peux acheter ce tissus et s'il est possible de le remplacer ?

HiI am using Apple TV 4K ( 1st gen). I just bought today  “Sonos ARC” if I want to use Apple TV 4K with this sound bar in order to get “Dolby Atmos” sound experience then how I can get it as my tv doesn’t have HDMI eARC port also. The problem is the Soundbar has only one HDMI ARC port! No other HDMI port available . if I connect input HDMI from “Apple TV 4K “ to Soundbar HDMI ARC port, then how I can connect my TV screen to this soundbar as there is no other HDMI port left on the soundbar!Any Suggestions please. i;e ; if need eARC HDMI converter , can you recommend any !thanks//Gazi

I have two sonos one SLs and a Sonos Port. Can and if so how can I connect my TV to my speakers? Below is a pic of the back of the tv I am working with. Any assistance would be greatly appreciated 

Hi!I would like to connect sound from my Projector Optoma UHD43 (Jack / SPDIF) to my SYMFONISK Picture frame speakers, which is the best way to do it? I also have UHD Cast Pro, but can’t figure out to setup sound streaming to SONOS. Also is there a cheap way to do it without buying AMP?

Hello, I am trying to add my wife’s phone to our Sonos system. All say to:Open Sonos. From the Settings. tab, tap Services & Voice. Under Music & Content, tap Add a Service. Click on Add to SonosThe problem is I’m not given the option to Add to Sonos. There are dozens of apps and services to add, but non of them say Sonos except Sonos Radio and that’s not it. Please help. Thanks

Upgraded to s2 now I can’t connect my play ones as surrounds as they were before. I can see them on the app but won’t let me do anything with them. How do I remove them on the s2 app. Driving me crazy. I only added a new arc now hours later still can complete the setup

I’m trying to connecting a Sonos Beam gen2 and two One SL speakers to my projector, which is a Benq HT2050A. I believe the projector does not have HDMI ARC capabilities. Is there any hope? I’d love to at least be able to have the Beam work with the projector. Thank you for any help!

Hi. When a guest was visiting our home, they logged me out of my sonos account on my sonos system, so they could log into their account and play their music. They didn’t log out and now I can’t get into my “account” on the system. How do I log them out and get back to my account?

Where can i purchase a replacement bottom cover for as Sonos One SL

I have a project debut carbon turntable connected to a Bellari VP130 phono stage. This little setup has been able to give me headphone access (the Bellari serves also as a headphone amp, which is why I bought it) and a line signal that I used to feed to my Sonos Play:5 line-in jack. This worked well for years.  Now o decided to buy a new headphone amp/preamp/speaker amp by a company called LTA (LTA Microzotl 2, or “MZ2” for short). The MZ2 is mainly a headphone amplifier, and it’s GORGEOUS. It has significantly improved my listening experience using headphones. However, I can’t seem to find a way to output to my Sonos.  The MZ2 has an RCA output meant for a power amp, and banana plugs meant to drive high sensitivity speakers (1W power only). If I hook my Sonos to the RCAs I get a very low volume and somewhat distorted sound if I try cranking up either the phono stage or the preamp volume. Awful. I have not tried connecting the banana plugs to the Sonos because I’m guessing that output

when i choose a station to play from an artist  it will play 2 or 3 songs in that genre and then start playing rock or unrelated artists or style.  example I set Ella Fitgerald station and after 3 songs lynrd skynrd startedc playing

I’m really enjoying the SONOS Arc but last night encountered a frustrating problem that I could not resolve. On hearing a song I liked during the closing credits of a TV show I’d been watching, I found the song on Spotify and played it on the Arc, the TV was still ON but without the audio. Once the song from Spotify had finished I wanted to resume watching the TV but could not get TV audio back on the Arc. I tried adjusting the TV volume level, checked that Auto Play was switched on in the Arc settings, turned the TV off and then on again but nothing worked. I have the Arc connected to an LG OLED65C7V TV via the HDMI (ARC) output. I’m sure there must be a simple away of switching between TV and Music On the Arc but, whatever it is, I either couldn’t find it or it’s not working for me ! Any helpful advice would be much appreciated, thank you.

Hi,I’m waiting for delivery of a pair of Fives and a Sub for our fairly large living room. The Fives will be on shelves on the rear wall of the room.  Is it best to have the Fives vertically with the tweeters (controls) on the insides. Any advantage in having them toed in? TVM. 

In our living room we have a Beam (Hard wired) and 2 Play:1’s (wireless) as a stereo pair.Kitchen: 2x One’s (wireless) as a stereo pair.Dining Room: 2x One’s (wireless) as a stereo pair.Downstairs Bathroom: 2x Roams.This has all worked perfectly for over a year. All 3 zones have perfect WiFi coverage.Today I tried to add 2x One SL’s, 2x Sub Gen 3’s and an Arc to our media room (converted garage)Our WiFi coverage works literally half way into this room, the rear ones were picked straight away as they are closer to the router but adding the arc and subs took forever of hitting retry, and rebooting I eventually realised it was because of the WiFi, I added a hardwired WiFi access point with a different SSID and tried to add the new stuff to the new network, after over an hour failing I disconnected the access point and hardwired all the new stuff, rebooted it and one by one (totally stupid) disabled WiFi and now everything but 1 sub works.I can factory reset it and it shows up for a few mi

After updating to version 14.12, I re-tuned the trueplay tuning, the result is that the subwoofer sound is small, position, sub audio is 0, but the volume is low. I'm using a Gen 3 sub woofer.Hopefully sonos will fix this bug soon thank you

Anyone got any idea how you link a Ray and a One to make a system?I have 1 One and a Ray in the living room which I’m trying to link together to get a surround sound type system but struggling.I have other One’s throughout the house but I don’t want to add them to this system.  As soon as I don’t want to select those other One’s I can’t seem to build a system. thanks

Yesterday (Nov 2), Sonos updated the S1 Controller app for iOS and iPadOS to version 11.6.1.  These installed and work fine.At the same time my Mac, which is running S1 Controller for Mac version 11.5, indicated that there was an update available. When trying to run this update (which is named Sonos_57.13-34140.dmg and not 11.6 something), it crashed and failed.Has anyone else had this problem?

I am connected to a Vizio 65” with ethernet cable connected to Arc and sub with move speaker.  WiFi is located in the same room.  While watching tv, the sound comes out of Arc perfect, does not cut out.  However, the move speaker sound is “pulsing”.  it literally cuts in/out about every second or two.  What am i doing wrong?

I see that Audible is not available for Sonos in Italy. Why is that, is there any plan to overcome the issue?I am a strong Audible user and is frustrating don't use it on my Sonos environment.Thanks! 

Ho collegato il mio apparecchio al Bluetooth..non riesco però a vedere nulla nel mio Sonos