Answered

Samsung Tv beam connection

  • 6 January 2023
  • 3 replies
  • 474 views
J

Hi there

i have a new Samsung 55 inch QLED (Q60B) and I can’t connect to my new gen 2 beam. It consistently says the message “your audio device is connects to a port that does not support ARC, please connect your device to HDMI (2) ARC port.”

 

I have connected the HDMI cable to the rear of the tv in the ARC connection just above the audio out.

 

what am I doing wrong?

 

Thanks

Joe

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Best answer by GuitarSuperstar 6 January 2023, 19:34

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3 replies

G
Userlevel 7

That’s the wrong HDMI port. Use HDMI 2. It is below the ethernet port:

 

"Receive with simplicity everything that happens to you." - Rashi
J

 Ok thanks! What is that port that I was using then?

jgatie

 Ok thanks! What is that port that I was using then?

 

Just a regular HDMI port.  Typically, newer TV’s have a single HDMI-ARC port, and several regular HDMI ports.

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