Spaces & Setups

Dear Sonos,please please allow a 5.1 setup to mute the soundbar when playing music. So it becomes 2.1Over the internet I’ve seen multiple people really wanting this feature!because the music of 2.1 sounds so good on Sonos and the music on the arc comparatively so bad :(  

When watching TV, the single most useful button on any remote is the mute button.The Android app has mostly handy functionally in the icon tray for quick access: play/pause, skip, back, adjust volume (which takes you to quick access to be able to do so, or to mute).  But it would be great to just mute right there in the icon tray Especially so because there is space available for it... presently there are options to do two things that seem random to me:  turn speech enhancement on/off and turn night sounds on/off.  It seems to me you'd want the icon tray buttons to allow you to quickly do what you do most often, and I can't think of why either of those things meet that criteria, whereas mute absolutely does.My vote is to replace one of those buttons with mute... Long live mute! Long live mute!

I believe the Roam and the Record player connect - both displaying blue light BUT no sound emerges from the Roam speaker. Can/should this work?

@Chicks, thank you for the port of your touchscreen controller to a view only HDMI code.  I’ve got your code installed on my Pi Zero W, auto login to shell, the Sonos.py script auto-running and edited to my named speaker group, and it connected to the HDMI on the big-screen.  Unfortunately, the Pi isn’t showing the artwork/music on screen, just the bash prompt after the linux boot menu.Can you direct me to what I am missing from the auto-run or the python or the output variable for the screen? Is there one more utility to be the front end?  Maybe my systmctrl of the Sonos app isn’t running?I needed to chmod your utility to executable, so that should be OK now…. Thoughts?

Considering upgrading my system from S1 to S2 but slightly nervous that no sooner have I done so but Sonos will release S3 products that are not backwards compatible with S2 products. Does anyone have any thoughts or insight into whether such a release will happen, and if so how far into the future. S2 was released I think about 10 years after S1 so by that logic we are not far off an S3 release. If there is a future new gen on the horizon I'll hold off from upgrading now. 

Hi, Can you send me the tracklist for your pindrop radio station for the 20/21 & 22 January please? 

I have an LG OLED55CXPUA  TV and I'm using the Beam as my audio device.  It works perfectly thru the ARC HDMI port of my TV.  However, I want to extract either optical or analog audio using a HDMI Audio extractor and feed the HDMI thru to the Beam.  However I can't get any audio thru to the Beam or out of the optical or analog outputs.  Does anyone know a brand or model of an extractor that will work?  thks/Roger

I have an XBR TV ARC port connected to a SONOS AMP with speakers above the bed.Occasionally, I want to switch to the TV speakers instead of the Overhead speakers driven by the SONOS AMP.  When I open TV settings and switch to TV speakers, it does not switch.Even if I turn off auto playback on the sonos app, TV won’t switch back to TV speakers. in fact the TV insists on sticking with the ARC channel and I get no sound at all out of either locations.If I disconnect the HDMI cable out of the ARC port, the TV switches input. any thought ideas on this?  

HI! So am trying to simplify my current setup which works with less stuff.  My PC is connected to the Beam via an old SoundBlaster X-FI USB and it’s SPDIF port.  Would love to get rid of said SB device so I tried two HDMI dummy plugs (the first is this one and the second is this one and I suspect it’s the same chip in both) as they list that audio will be passed through in 2.1 - so add a middleman to fool the PC graphics card (NVidia 1650) that there is a monitor connected in the HDMI port while the monitor is in the displayport connection for maximum refresh rates.Alas, with these 2 plugs, no sound whatsoever is coming to my Sonos Beam. So before I RMA the 2nd one as I RMA’d the 1st one, am I missing a setting or something to look out for?  Changed default devices, rebooted, nothing come out.If this is not working and will never work, anyone has a suggestion?  I could get a PCIe soundcard I guess, and look at displayport splitter (which does not meet the goal of removing external devi

Hi!  I am new to Sonos Family so I apologize if this is a really basic question.  My current set up is I have the Arc and two Ones and a Sub.  Typically- for TV I am watching/listening through Apple TV- sounds great- love it.  Noticed the other day that there may be a difference in how songs sound when I play them through Apple TV or through the Sonos App directly to the speakers.  Should that be the case?  Are there settings I should update on my apple tv?  Any help would be great.  Thank you!

My original optical equipment audio cord no long successfully connects the Sonos Playbar to the TV. Playbar works fine with other sounds sources. The Sonos Playbar using the original optical audio fails to make a working connection with two different TVs leading me to conclude the optical audio connector cable is the problem. The cord appears to have "female" to "male" plug-ins on both ends of the cord. I am unable to find such a replacement cord from the normal after-market suppliers. Does any  one know of a source for Sonos replacement parts? I am unable to find online connection to order a replacement optical audio cord that works with the Playbar. Unfortunately, I now own 3 replacement optical audio cords that will not connect with my Playbar and a TV and the orgianal which connects but does not work.  

I recently transfer my playlist from Spotify to apple music but it isn't working properly. should i use MUSCONV tool? anybody uses this before.

Some have been asking for another hardware based dedicated Sonos Controller; although Sonos appears not inclined to re-introduce such a device. As it would happen I was watching a YouTube video by Peter Pee wherein he reviewed two products by IKEA. They are the: TRADFRI Hub which is a wireless hub that connects to your home Wi-Fi and acts much in the same manner as a Philips Hue Bridge for smart lights SYMFONISK Music Controller that pairs with the TRADFRI Hub and works with Sonos for play/pause/forward/back/volume control for Sonos speaker(s).The two devices are sold separately or as a bundle. The bundled cost is $51.98 USD. Selling the TRADFRI Hub separately makes sense as it can be paired with other IKEA controllers with different use.There is an app for iOS or Android devices used for setup of the TRADFRI Hub and pairing of the SYMFONISK Controller. All setup components come with the TRADFRI Hub which includes Ethernet cable, USB-A to USB micro cable for power transmission and a 2

I have just purchased Sonos beam gen 2 and i was wondering what speakers i should add for the best performance

Hi all. What will the audio resolution be with my current setup via S2 app using ‘uncompressed’. Turntable hooked to Sonos Connect > Pair of Play 1’s > Playbar. Thanks in advance. 

Brand new 75” Samsung TV wall-mounted above fireplace mantel, Beam placed on mantel, centered directly under (and close to) the TV.   When watching Netflix/Amazon Prime no issues at all.  When watching cable TV the picture flickers on and off.  When i move the Beam to the left side of the mantel the flickering stops.  As soon as I center it again the flickering resumes.  Anyone else experiencing this problem?  FYI, unplugging Beam HDMI didn’t help.  Not able to unplug  Beam power cord without removing the TV from the wall.  

I find the slider(s) very cumbersome to use.  A landscape mode would probably help.It’s really difficult to turn volume up/down just a little with the slider.Maybe add an alternate method, something like a number  with up/down controls, so could change volume in small increments.  Either an addition to current UI or maybe an option to use slider or other mechanism.  It would also be helpful to see the current volume level, so I can set it accordingly depending on what I’m listening to. 

Hey there  I’m having a symfonisk and a Sonos amp gen2.I’m really surprised how accurate the sound synchronization is working even in my home network. At least no hearable delay with human ears. Can someone tell me how accurate it is? I’m working sometimes with Dante in live-sound applications and they are guaranteeing below 1us time synchronization but it really needs dedicated switching hardware with qos settings because of PTP time syncing. Sonos doesn’t seem to make use of all that. did someone do some measurements ? 

Would Using ROON for Streaming Apple Lossess to Sonos allow for the mitigation of the lack of HiRes being processed on the Sonos systems?

Charging works with the Wireless Charging Base but not with the USB C DC plug, even I’m using a 45W output 

What is the latest recommendation for new TVs if I am deciding between Samsung QN90 or LG C1 for this setup …* Soundbar: Beam Gen 1* Network: S1* HDMI inputs: Roku stick, cable box * Surround: not yetIs Samsung still discouraged overall or is that just for a specific configuration of products? Is the Samsung solution still to make sure the Beam is the only CEC device?I currently use my Beam with a 2012 Samsung that only outputs PCM stereo (because 2012), but it works fine. Also - I’m not upgrading my S1 network yet because of two old connect:amps that still work great, which explains the old Beam, not the new one or the Arc.Thanks,Andy

There’s something I don’t know I believe. Would someone answer me if they know? Using iOS 15.2 Had Sonos for years - no issues generally.Signed up for Spotify, haven’t used them since maybe 2008 before Sonos. SO, I keep Hardware Volume Control toggle off- it is greyed out, not black. I don’t like having to constantly to adjust volume between phone alerts and music.All works fine with all other services on Sonos- Pandora, Apple, Sonos etc. However when I play music from Spotify service, even though my Hardware Vol control is set to off, adjusting the volume using hardware buttons on the side of the phone changes the volume!Even though in the Sonos S1 app it is turned off. If I end the Spotify, and switch to Apple for example, all is well. Buttons do not change volume settings of music. What is up with Spotify- how does it hijack SONOS settings like that??  

Hi all,  I’m currently setting up my Sonos system and would appreciate your views on the best streaming apps to use.  My understanding is that if you want 24-bit streaming, the options are Amazon Music Unlimited Ultra HD and Qobuz. Other services like tidal offer lossless 16-bit (CD quality).  Any suggestions as to what’s the best route, including whether I’ll even be able to tell the difference between 24-bit/16-bit lossless/standard streaming?  Many thanks,                      Justin

I have just purchased an Arc to replace my playbar. Everything is setup and viewing Jack Ryan on Amazon Prime, the TV app shows “Dolby Digital Plus 5.1”. I spoke to support and sent a file, which on analysing they confirmed everything was correct and the Arc was working correctly.On reading other threads, they seem to suggest that I should be seeing “Dolby Atmos” rather than “Plus 5.1”I am now confused and wondering if something isn’t working.Using a Virgin V6 box, TV is an LG48CX, have Arc connected to e-Arc, V6 Box connected to HDMI in on TV. Sound set to HDMI - Arc, Advanced, set to - Sound out - HDMI Arc, Additional settings - Digital Sound out - Pass Through and eARC on.Sorry if this has been done before :)