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usb not charging even with 45w

  • January 19, 2022
  • 3 replies
  • 90 views

Charging works with the Wireless Charging Base but not with the USB C DC plug, even I’m using a 45W output 

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3 replies

  • Lead Maestro
  • 10452 replies
  • January 19, 2022

Is the USB-C cable fully inserted into the Move? Have you tried using a different USB-C PD charger?


  • Author
  • Contributor I
  • 2 replies
  • January 19, 2022

Thanks for your reply. 

Yes the cable is fully inserted

I don’t have another USB-C PD charger, I specially purchased this one based on the specs.

He is anyhow working with other devices (tablet, smartphone,..;)


  • Author
  • Contributor I
  • 2 replies
  • January 19, 2022

 

I guess it’s after all a technical failure:defect, so I will go to the shop I purshased the Move last week, no other option in my opinion